"In Convergence 3.0, the dynamics of competition are evolving while a cohort of ever-expanding supercompetitors and more focussed players strive to build relevance at the right scale. And business models are being reinvented so all players can tap into new revenue streams, by, for example, targeting
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fans and connecting more effectively with customers to develop a membership mind-set. The pace of change isn’t going to let up anytime soon. New and emerging technologies such as artificial intelligence and augmented reality will continue to redefine the battleground. In an era when faith in many industries is at an historically low ebb and regulators are targeting media businesses’ use of data, the ability to build and sustain consumer trust is becoming a vital differentiator. The result? To succeed in the future that’s taking shape, companies must reenvision every aspect of what they do and how they do it. It’s about having, or having access to, the right technology and excellent content, which is delivered in a cost-effective manner to an engaged audience that trusts the brand." (Page 2)
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"Dieser Beitrag widmet sich dem medienvermittelten Vertrauen in NGOs. Ein auf Basis der Theorie des öffentlichen Vertrauens (Bentele 1994) entwickeltes, inhaltsanalytisches Messinstrument, der NGO-Trust Index (NGO-TI) und die Ergebnis-Visualisierung in der NGO-Trust Map (Wohlgemuth et al. 2013), we
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rden vorgestellt, getestet und diskutiert. Der Methodentest erfolgt anhand einer vergleichenden Fallstudie zur deutschen Sektion des Kinderhilfswerks der Vereinten Nationen (Unicef Deutschland) und der deutschen Umweltstiftung des World Wide Fund for Nature." (Zusammenfassung)
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"Very few cross-national studies have examined the consequences of electoral manipulation, including the manipulation of election administration and the media, on citizens’ trust in elections. This paper addresses this gap by exploring how autonomy of election management bodies (EMBs) and media fr
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eedom individually and conjointly shape citizens’ trust in elections. Citizens are more likely to express confidence in elections when EMBs display de facto autonomy and less likely to do so when mass media disseminate information independent of government control. Additionally, we suggest that EMB autonomy may not have a positive effect on public trust in elections if media freedom is low. Empirical findings based on recent survey data on public trust in elections in 47 countries and expert data on de facto EMB autonomy and media freedom support our hypotheses." (Abstract)
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"1. Hyper-local factors were the most important components in both radicalisation and counter-radicalisation. Participants placed significant emphasis on the role of ‘heads’ of the neighbourhoods (who are the “only ones able to warn and convince young people against wrongdoing.” Heads of nei
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ghbourhoods have personal qualities that build trust within communities and make them effective first responders. These qualities can be summarised as follows: A credible, non-corrupt person who does not use his position to ‘swindle’ or make a profit; A person who promotes moderate stances and uses moderate speech; Local to the area, not just the region or the city, and speaks common people’s language; and Non-politically aligned and not promoting the values of one particular party or another. Another hyper-local element that helped improve communities’ resilience to radicalisation is the effective presence of security forces clamping down on radical preachers, which helps reduce the spaces of recruitment. Among the most important points highlighted by focus group participants was socio-economic deprivation that contributed to the primary method of radicalisation, which was “not out of religious conviction, but desire of money.” 2. Radicalisation happens offline and involves face-to-face recruiters making direct contact. Participants underlined the importance of hyper-local interaction as “television and social media do not have a drastic influence on young people’s minds. What impacts their thinking are their personal relationships with people they trust.” This concept works both positively and negatively as participants explained that in the incidents of radicalisation they were aware of, recruiters always knew their targets." (Major findings, page 8)
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"This document is a report on the radio component of Peace through Development II (P-DEV II), a multi-year development program funded by the United States Agency for International Development/West Africa (USAID/WA), whose main goal is to counter violent extremism in Chad, Niger, and Burkina Faso. P-
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DEV II has four strategic objectives: 1) empower youth; 2) increase moderate voices; 3) increase the capacity of civil society; and 4) strengthen local government [...] Part of P-DEV II efforts are concentrated on building the capacity of local radio stations to produce and broadcast content by providing them with equipment, technical assistance, and training of their staff. In Chad, training and equipment upgrades to partner radio stations led to the production and broadcasting of the series Dabalaye (The Meeting Place), a governance radio program, and Chabab Al Haye (Youth Alive), a program targeting youth. In Niger, local radio station capacity building led to the production and broadcasting of the series Sada Zumunci (Solidarity), a governance radio program, and Gwadaben Matasa (Youth Boulevard), a youth program. This report presents an assessment of P-DEV II radio programming in relation to its strategic objectives and stated goals by evaluating the impact of radio broadcasts among youth (ages 15-30) in selected radio-only zones (non-core) in Chad and Niger [...] P-DEV II radio programming had positive effects on interaction with people from other ethnicities in Chad, but no impact in Niger. The impact of radio listenership on interpersonal and institutional trust is mixed. In Chad, positive effects on trust in local government, central government and in religious leaders were found, but radio listenership had a negative effect on interpersonal trust. In Niger, listenership had positive effects on trust in local government and in religious leaders, but a negative effect on trust in the police. There are relatively strong positive effects of P-DEV II radio programming on the perception that other ethnic groups and youth participate in decision-making in Chad. In Niger, by contrast, negative effects were found on the perception that women and the respondent’s own ethnic group are involved in decision-making." (Executive summary, page 2-3)
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"RLB’s interventions in Rwanda, Burundi, and the DRC have achieved significant knowledge, attitude, and behavior changes. Among the most notable of these: With respect to gains in knowledge, members of RLB’s audience have gained better understandings of the cycle of violence and methods used by
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politicians to manipulate audiences. With respect to attitudes, members of RLB’s audience have experienced positive attitude changes regarding trust in communities, the importance of dealing with trauma, the dangers of scapegoating, the importance of active bystandership, acceptance of marriage outside one’s own ethnic group, and the importance of understanding complex truths about the past, developing a shared history, and seeking justice. With respect to behaviors, members of RLB’s audience became more willing to hear an opposing group’s side of the story, became less willing to automatically cede to authority, become more willing to attend reconciliation activities, and increased discussion of topics presented in RLB programming with friends and family." (Executive summary)
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