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Journals
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Rising to the Challenges: Assessing the Impacts of Organisational Capacity Building
Oxford: INTRAC (2005), 29 pp.
"This Praxis Paper offers a brief overview of current thinking and practice in relation to the impact assessment of organisational capacity building interventions. The paper highlights some of the conceptual, methodological and practical challenges (issues of clarity, power and culture, among others
...
Assessing Organizational Communication: Strategic Communication Audits
New York; London: Guilford Press (2004), xi, 292 pp.
"This essential guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organizational strategies. Presented in clear, accessible prose are the "tools of the trade" for planning and initiating audits, gathering data usi
...
Storytelling in Organizations: Why Storytelling is Transforming 21st Century Organizations and Management
Burlington, MA; Oxford: Elsevier Butterworth-Heinemann (2004), xiii, 192 pp.
"This book tells how four busy executives, each coming from a different background, each with a very different perspective, were surprised to find themselves converge on the idea of narrative as an extraordinarily valuable lens for understanding and managing organizations in the 21st century. It ref
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Tales for Change: Using Storytelling to Develop People and Organizations
Key Guides
London; Sterling, VA: Kogan Page (2004), vii, 165 pp.
"This book contains 50 stories, all of which have been specifically chosen to help you deal with the difficult and complex process of change. Some of the stories have been lent by other authors, some are my own creation, some were developed by participants during storytelling workshops and some have
...
Documenting and Communicating HIV/AIDS Work: A Toolkit to Support NGOs/CBOs
International HIVAIDS Alliance (2003), 144 pp.
"Documenting and Communicating HIV/AIDS Work” is a toolkit of participatory activities that aims to build practical skills among NGOs/CBOs responding to HIV/AIDS in developing countries. It is a resource to help such groups improve the quality of their programme work and external relations – by
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Aprendiendo de nuestra experiencia: Manual de sistematización participativa
Casilla: Abya-Yala (2003), 96 pp.
Evaluating Capacity Development: Experiences from Research and Development Organizations Around the World
The Hague; Wageningen; Ottawa: International Service for National Agricultural Research (ISNAR); Technical Centre for Agricultural and Rural Cooperation (CTA); International Development Research Centre (IDRC) (2003), xviii, 170 pp.
"The perspective that informs this important book is that every evaluation of a capacity development effort should itself contribute to the capacity development effort and ultimately to the organization’s performance. This is a revolutionary idea in evaluation. With the idea have come the question
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Multi-Stakeholder Partnerships: Issue Paper: Pulling Together to Uplift and Empower the World
Kuala Lumpur: Global Knowledge Partnership (GKP) (2003), 58 pp.
"The concept of multi-stakeholder partnership (MSP) as an instrument for achieving development goals is sound, particularly when stakeholders with unique complementary strengths or core competencies add value to development efforts and pool their resources and assets in solving problems. But while m
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Guía metodológica para la gestión participativa de conflictos socioambientales
Quito: Abya-Yala (2003), 241 pp.
Ownership, Leadership and Transformation: Can We Do Better for Capacity Development?
New York: Earthscan (2003), 355 pp.
"The third and final in a series, this text bridges the conceptual foundations of capacity development and the difficulties and practical realities in the field. It demystifies the process of capacity development to make it more user-friendly. The book has two parts. The first shows how long-standin
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Information Management for Development Organisations
Oxford: Oxfam, 2nd ed. (2003), 294 pp.
"This book is written for managers of NGO and community organisations. It aims to help them to think critically about what kinds of information they, their organisations, their staff, and their project partners need. It discusses how they can access such information, manage it, and communicate it in
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How to Set Up Information Systems: A Non-Specialist's Guide to the Multiview Approach
London: Earthscan, 2nd ed. (2003), xvii, 217 pp.
"This introductory user's guide to systems analysis and systems design focuses on building sustainable information systems to meet tomorrow's needs. It shows how practitioners can apply multiple participatory perspectives in development, so as to avoid future problems. As a practical guide, it is pr
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People and Change: Exploring Capacity Building in NGOs
Oxford: INTRAC (2002), 161 pp.
"People and Change is about improving the impact of capacity building. Based on many years of practical experiences with NGOs, largely in Africa, this book argues that for capacity building programmes to be more effective we must: better appreciate the complex and highly personal dimensions to organ
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Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values
Boston: Allyn and Bacon, 5th ed. (2002), 496 pp.
Assessing and Improving Partnership Relationships and Outcomes: A Proposed Framework
Evaluation and Program Planning, volume 25 (2002), pp. 215-231
"To date, no evaluation frameworks are specifically targeted at evaluating partnership relationships, as opposed to partnership programmatic outcomes. Following a discussion and definition of partnership, its defining features, and value-added, the paper proposes a framework for assessing partnershi
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