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"Wie nutzt man Informationen zum Wissensmanagement im eigenen Unternehmen? Wie stößt man Lernprozesse an? Wie kommt man vom Wissen zum Handeln? - Genau hier setzt das Buch an: Die Leserinnen und Leser können sich mit den dargebotenen Konzepten und Methoden aktiv auseinandersetzen. Sie erhalten ei ... more
"Instead of telling you what to do at your station, this handbook will give you guidelines about the things you should be thinking of and at what stage of the setting up or operation of the station." (Introduction)
"The tools and tips of this handbook go beyond measuring the impact of programmes, products and services by integrating techniques of formative assessment, in which the assessment team helps the organization become more effective in meeting its goals. The model is flexible and adaptable to any type ... more
"Ce guide presente un modele d'auto-evaluation organisationnelle innovateur et opportunement eprouve. Les instruments et les conseils proposés dans Ameliorer la performance organisationnelle depassent amplement la mesure de l'incidence des programmes et de la production des biens et services. Ils i ... more
"The information in this guide is organized according to the stages a facilitator goes through in preparing to use a mailing list to work productively with a group of people. We've divided it into three parts: Getting Set Up (Provides an overview of mailing lists and how to prepare your group to use ... more
"The book reviews the types of social organisation with which NGOs might consider working, and the provision of training in a variety of skills and activities, for the people involved and for their organisation. The particular importance of using a capacity-building approach in emergency situations ... more
"The book describes the objectives of sustainable people-centred development and the processes required to achieve it. It focuses on the five factors which according to the author determine effectiveness: suitable organizational design; competent leadership and human resources; appropriate external ... more