"Zunächst werden theoretische Konzepte und Modelle sowie die empirische Forschung zum Einsatz von Evaluation und Controlling für die NGO-Kommunikation gesichtet. Dabei werden auch Konzepte für die Evaluation von Organisationen sowie für die Kommunikation von Nonprofit-Organisationen (NPO) als al
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lgemeineren Formen der Evaluation herangezogen. Anschließend werden das Wirkungsstufen-Modell der Deutschen Public Relations Gesellschaft (DPRG) und des Internationalen Controller Vereins (ICV), das Logic Model für die Evaluation von Nonprofit-Organisationen sowie das Meinungsklima-/Koorientierungsmodell (MKM) für die Messung, Bewertung und Steuerung der Kommunikation von Organisationen miteinander verknüpft und zu einem generischen Modell für die NGO-Kommunikation weiterentwickelt." (Zusammenfassung)
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"Based on over 40 interviews with practitioners, this report identifies “civic media practice” as media and technology used to facilitate democratic process. It focuses specifically on those practitioners using media tools to form relationships and build trust - a practice that sometimes runs co
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unter to the apparent needs of organizations to enhance efficiency through technology. This report identifies civic media practice as a direct response to the crisis of distrust and describes the negotiation of values that takes place as media is designed and deployed in organizations.
The process of identification and evaluation of civic media practice is described in detail. The report presents a method of process evaluation that allows practitioners to measure their progress along two central axes: social infrastructure and objective. Civic media practice is always striving towards strong social infrastructure and longevity. As a means of measuring progress along these axes, we identify four activities that can be tracked. They include: 1) Network Building; 2) Holding Space for Discussion; 3) Distributing Ownership; 4) Persistent Input. We present reflective questions that can be asked throughout a civic media project to track progress in these areas.
Finally, we provide recommendations for practitioners and funders as they create and support civic media practice. The institution of civic media is nascent. This report is meant to solidify common principles and provide direction for those invested in transforming civic life through media practice." (Executive summary, page 5)
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"Chapters feature: A review of 30 frameworks and models that inform processes for evaluation in advertising, public relations, health communication and promotion, government communication and other specialist fields including the latest recommendations of industry bodies, evaluation councils, and re
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search institutes in several countries; Recommendations for standards based on contemporary social science research and industry initiatives such as the Task Force for Standardization of Communication Planning and Evaluation Models and the Coalition for Public Relations Research Standards; A comprehensive review of metrics that can inform evaluation including digital and social media metrics, 10 informal research methods, and more than 30 formal research methods for evaluating public communication; evaluation of public communication campaigns and projects in 12 contemporary case studies." (Back cover)
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"This report puts forth a Walton Family Foundation (WFF) Media Impact Framework and identifies key indicators and research methods that can be used to assess journalism investments across program areas, based on best practices in the field of media strategy and research. The companion WFF Media Impa
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ct Toolkit provides a set of steps for grantmakers to take to get from the decision to invest in media all the way to identifying the appropriate indicators, targets and baselines. The information that follows is customized to reflect WFF goals, priorities and processes, but it is our hope that other partners can utilize the materials to become more effective communicators and grantmakers. This report also provides background information about the journalistic profession, noting in particular its differences from social change and advocacy organizations. This context is especially important for framing what can be difficult conversations with journalism organizations, given their commitment to neutrality and the recent— and ongoing — upheaval in the industry." (Summary, page 3)
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"The Evaluating C4D Resource Hub houses a growing collection of the best available guides, toolkits, tools and methods to use for research monitoring and evaluation (R,M&E) of Communication for Development (C4D) initiatives. The Hub is structured around two combined frameworks: C4D Evaluation Framew
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ork is an approach. It describes the values and principles that guide our decisions in C4D. The BetterEvaluation Rainbow Framework is a structure. It organises the practical tasks into seven categories or 'clusters' and provides options. The goal of the Evaluating C4D Resource Hub is to find the right kinds of options, tools and resources that suit your practical needs and match the approach you want to take." (www.betterevaluation.org/en/C4D-Hub)
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"The application of Communication for Development (C4D) in conflict prevention, conflict reduction and post-conflict reconstruction interventions is a relatively new field. International organisations that have begun to adopt new communication & media designs in their peace work are progressively of
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fering a credible baseline to engage in the assessment of this practice. In this paper, I offer a short compendium of the evaluation frameworks I have developed through my empirical research on the impact of Communication for Development in Peacebuilding; this is presented alongside a number of reflections and followed by concluding considerations on the state of the field." (Abstract)
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"La comunicación para la transformación de conflictos es un área relativamente nueva dentro del vasto campo de prevención de conflictos y construcción de paz y por tanto ha sido sometida a escasos procesos evaluativos. Con el fin de comenzar a crear un modelo evaluativo que posibilite un análi
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sis de las acciones emprendidas en el marco de la comunicación para la transformación de conflictos y una aproximación holística que permita que la evaluación se convierta en una verdadera herramienta de aprendizaje, este trabajo repasa las propuestas evaluativas que han surgido desde las áreas de prevención de conflictos y construcción de paz así como las reflexiones generadas en la línea de medios de comunicación y conflictos. Desde el análisis de un proyecto llevado a cabo en Colombia, propone nuevas aproximaciones a la evaluación que reincorporen los procesos presentes en la transformación de conflictos." (Resumen)
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"This publication is the first scoping study aimed at compiling existing evaluation cases in the field of Communication for Development as applied to agricultural and rural development initiatives. It draws on a literature review and 19 cases across Africa, Asia-Pacific, Latin America and the Caribb
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ean comparing evidence of evaluative approaches, methods and outcomes of communication programmes and rural communication services. It also provides clear indications about the need to build evidence that inform policy to advance inclusive rural communication services." (Back cover)
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"The article outlines some of the ways in which an understanding of policymaker psychology and factors such as group dynamics and political context are reflected in the grey literature, and the implications of this for understanding the role of storytelling in political advocacy. It highlights pract
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ical advice about storytelling that emerges from the literature, and presents four case studies illustrating aspects of storytelling in action. It concludes by identifying the implications for scientists and other advocates of“evidence informed policymaking”, practitioners and policymakers." (Abstract)
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"Since The Seed Alliance started in 2012, the three program partners (FRIDA, FIRE and ISIF) have supported 151 projects throughout Africa, Asia Pacific, Latin America and the Caribbean, helping to strengthen and promote the Information Society within these regions. From the beginning of the program,
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a set of criteria was defined to evaluate the projects supported by Seed Alliance. The criteria work as a system of categories disaggregated into sub-categories which are evaluated both when the projects are initially submitted and when the final reports are presented by the supported organizations. The current report results from the consulting work by the FOCUS team, which was aimed at redefining Seed Alliance´s evaluation system (score card system) looking to improve the comparability among the different projects." (Introduction, page 3)
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"The goal of this handbook is to provide guidance to practitioners and organizations interested in evaluating mental health prevention and early intervention (PEI) programs. In the course of developing an evaluation plan for a series of PEI programs implemented statewide by the California Mental Hea
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lth Services Authority (CalMHSA), we found many resources that discussed general approaches to evaluating mental health programs and policies but few that discussed how to tailor an evaluation approach to mental health PEI activities in particular. PEI activities may require different evaluation strategies than treatment interventions do. First, the activities being administered are different in that they are not clinical interventions. Indeed, PEI activities are highly diverse and provided in many different types of nonclinical settings. Thus, the process outcomes that are used as indicators of successful implementation tend to look different for PEI interventions." (Introduction)
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"This book argues for an overhaul of the way media assistance is evaluated, and explores how new thinking about evaluation can reinforce the shifts towards better media development. The pursuit of media freedom has been the bedrock of media development since its height in the 1990s. Today, citizen v
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oice, participation, social change, government responsiveness and accountability, and other ‘demand-side’ aspects of governance, are increasingly the rubric within with assistance to media development operates." (Publisher description)
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"This report described a pilot study using the VOTO Interactive Voice Response (IVR) platform to 1) distribute content and 2) collect quantitative and qualitative monitoring and evaluation data regarding a media program in Rwanda. In addition to showing that the VOTO system worked well as a distribu
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tion tool (though expensive) – our findings suggest great potential for the use of IVR as an M&E tool. Unfortunately, we cannot recommend a particular system as yet having the capacity to offer an efficient and cost-effective system for NGOs looking to collect qualitative and quantitative data cheaply and accurately." (Discussion, page 13)
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"This Module is not about placing a value on artistic expression, but rather about capturing the true impact of Participatory Theatre for Change (PTC) and helping advance the field through the development of vetted best practice. As discussed in the Module, this starts with design, focusing on the i
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mplementation context and understanding the full dynamics in which PTC activities will take place. The Context Analysis process will help determine how PTC can best be utilised in the implementation environment, how complex the programme should be, and if there are additional activities needed to ensure impact. The information from preliminary design thinking and the Context Analysis then supports the identification and contextualization of the key interrelated theories of change that apply to the programme, serving as a foundation from which the activities can be evaluated. Monitoring then allows for an iterative process of designing individual performances, engaging appropriately and in a context sensitive manner with the community, as well as determining if the PTC activities as implemented are trending towards impact. Regular monitoring helps with course corrections when needed, and leads towards more effective programming. The monitoring of the process and quality helps ensure that the performances are doing no harm, artistic expressions, and implemented in such a manner as to achieve Reach, Resonance, and Response. Monitoring provides the temperature checks to make sure the ecosystem of PTC is balanced. And finally, evaluation helps push PTC programming to the next stage. Strong evaluations provide the community with more information about changes that have happened, even self-reflection through participatory methods. Evaluations also enable the actors to learn about the bigger picture of what worked and did not work beyond the immediacy of the performance space and towards the longer term impacts. It enables informed follow-on activities, as well as learnings that can be shared with the broader field to enhance practice more globally. Lastly, evaluations provide evidence of the great work participatory theatre does as a nuanced, emotionally connected, and transformative approach to communications for development." (Conclusion, pages 38-39)
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"The IDEAS Guide is for organisations and people who are doing small media and communication projects. It is designed to cater for a range of different skill levels in evaluation. It is ideal for project managers and team members responsible for reporting and evaluation, as well as any other partici
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pants who are interested in evaluation. The IDEAS Guide leads you through the process of designing a project, and thinking about the project’s evaluation. The guide is focused on how to do useful evaluation for learning and continual project improvement. To achieve this, it is important to think about the evaluation of the project as you design it, and to learn from evaluation during the implementation of the project. Focusing on what you can learn by carrying out a project is especially important when the project idea is new and innovative." (Introduction, page 5)
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"The IDEAS Facilitators’ Guide provides briefing notes on how you, as a facilitator, can support small-grant recipients to use the IDEAS Guide to clarify their project design, and to plan and manage their evaluation. The Facilitators’ Guide is best used in conjunction with the IDEAS Guide. These
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guides are designed to be used together in the planning and implementation of a workshop. Facilitators can also adapt the steps to suit the mode and length of delivery. The Facilitators’ Guide was developed to accompany the IDEAS Guide to help facilitators to effectively support capacity development for individuals working in grassroots and community organisations who might have little or no experience of evaluation. It may also be helpful for more experienced practitioners. The approach integrates evaluation into the design of projects." (Page 4)
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"Evaluating the impact of media assistance is challenging for several reasons. Primary among them is that these kinds of initiatives operate in a complex political, social, and cultural environment. Although there has been increased attention to evaluation of media assistance, with a series of inter
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national conferences, funded research projects, and publications addressing this topic, it remains a problematic area of practice. This paper provides a survey of recent media assistance evaluation practices through an analysis of 47 evaluation documents of programs and projects from 2002-2012, identifying trends in methodology choices, and critiquing the quality of the evidence enabled through different evaluation approaches. It finds clear patterns in how, when and by whom evaluations are undertaken, but finds that these practices rarely generate useful, insightful evaluations." (Abstract)
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"BBC Media Action has been involved in media development since it was founded in 1999. Over the years, we have designed and deployed a broad range of evaluation approaches and methodologies to assess the impact of and learn from our work. This has generated much internal discussion: Are we measuring
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the right things? Where can we realistically expect to see change? How much should we spend on evaluation? How can we tell whether that change is sustainable? This paper is our attempt to bring that discussion to the wider media development community. In it, we set out our working evaluation framework and methodology alongside the findings generated by applying this framework to five different capacity-strengthening interventions." (Executive summary)
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