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Tackling the emotional toll together: How journalists address harassment with connective practices
Journalism, volume 24, issue 3 (2023), pp. 494–512
"In this article, we examine how journalists address and tackle online harassment by connective practices that involve joint action with peers and editors that we find are particularly effective in addressing the emotional effects of harassment. Theoretically, we bridge community of practice researc
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Occupational Hazards: Individual and Professional Factors of Why Journalists Become Victims of Online Hate Speech
Journalism Studies, volume 24, issue 7 (2023), pp. 838-856
"Journalists are regularly exposed to online hate speech their profession. Because discrimination often harms targets and can prompt self-censorship in journalistic content, undermining journalism’s public duty, it is essential to understand factors explaining why journalists become victims of onl
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"This guide highlights digital security considerations, mitigation strategies, and resources specific to the Romani, or Roma, ethnic group. This guide is designed to be used by digital security specialists working with journalists from the Roma community or potentially with journalists whose colleag
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Arab authorities use digital surveillance to control press freedom: Journalists’ perceptions
Digital Policy, Regulation and Governance, volume 25, issue 3 (2023), pp. 250-266
"The purpose of this study is to investigate the extent of digital surveillance by Arab authorities, which face risks and threats of surveillance, and how journalists seek to press freedom by using tools and techniques to communicate securely. Design/methodology/approach: The study used focus group
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Resisting the Individualization of Risk: Strategies of Engagement and Caution in Journalists’ Responses to Online Mobs in the United States and Germany
Digital Journalism, volume 11, issue 10 (2023), pp. 1906-1923
"Increasing levels of toxicity, harassment, trolling, and doxxing targeting journalists are a global problem that adversely affects journalism and democratic life. This study offers a comparative analysis of journalistic responses to online violence in the United States and Germany, based on 87 inte
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How Newsroom Social Media Policies Can Improve Journalists' Well-Being
"This chapter draws on a discourse analysis of newsroom social media policies, and in-depth interviews with journalists focused on their reactions to the social media policies within the newsrooms in which they have worked, and their recommendations for how those policies should be improved." (Abstr
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How online harassment affects Korean journalists? The effects of online harassment on the journalists’ psychological problems and their intention to leave the profession
Journalism, volume 25, issue 4 (2023), pp. 900-920
"This study examined the effects of online harassment on journalists’ psychological trauma and their intention to leave work. It also investigated whether journalists’ psychological trauma mediates the effects of online harassment on their intention to leave the profession and whether gender mak
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“Not Their Fault, but Their Problem”: Organizational Responses to the Online Harassment of Journalists
Journalism Practice, volume 17, issue 4 (2023), pp. 859-874
"Journalists are increasingly reporting that online harassment has become a common feature of their working lives, contributing to experiences of fatigue, anxiety and disconnection from social media as well as their profession. Drawing on interviews with American newsworkers, this study finds at lea
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Social media and online hostility: Experiences of women in Irish journalism
Dublin: Irish Research Council; Dublin City University (2023), 60 pp.
"The public’s increased access to journalists via social networks is arguably the defining shift in audience-media relations over the past two decades. While some laud this potential for dialogue, the reality is that many journalists face targeted hostility, with women often subjected to particula
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The Digitization of Harassment: Women Journalists’ Experiences with Online Harassment in the Philippines
Journalism Practice, volume 17, issue 6 (2023), pp. 1198-1213
"Through interviews with women journalists in the Philippines, this study documents and examines their experiences with online harassment. Three main themes stand out. First, we find that online harassment against journalists follows a systematic process that starts from the top, is followed through
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“It Comes With the Job”: How Journalists Navigate Experiences and Perceptions of Gendered Online Harassment
International Journal of Communication, volume 17, issue 2023 (2023), pp. 5128-5148
"This article examines how online abuse is experienced and tackled by journalists in Portugal, and addresses the prevalence of online harassment and violence against women journalists and their perceptions of the issue. Theoretically, the article bridges the research on online harassment and gender
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Twitter trolling of Pakistani female journalists: A patriarchal society glance
Media, Culture & Society, volume 45, issue 6 (2023), pp. 1303-1314
"The incorporation of new media technology into journalistic practices led to online harassment, particularly of female journalists. The researchers investigated the tweets of four prominent Pakistani female journalists through the lens of post-colonial feminism and symbolic violence. The qualitativ
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"Whether you’re experiencing or witnessing online abuse, this Field Manual offers concrete strategies for how to defend yourself and others. We wrote this guidance with and for those disproportionately impacted by online abuse: writers, journalists, artists, and activists who identify as women, BI
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Threats to Journalists from the Consumer Internet of Things
In: Proceedings of the International Conference on Cybersecurity, Situational Awareness and Social Media
Cyril Onwubiko, Pierangelo Rosati, Aunshul Rege, Arnau Erola, Xavier Bellekens, Hanan Hindy, Martin Gilje Jaatun (eds.)
Singapore: Springer (2023), pp. 303–326
"Threats associated with the consumer Internet of Things (IoT) may particularly inhibit the work and wellbeing of journalists, especially because of the danger of technological surveillance and the imperative to protect confidential sources. These issues may have knock-on effects on societal stabili
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A Matter of Organisational Silence: Media Managers Struggling to Make Sense of the Online Harassment of Journalists as a Collective Issue in Journalism
Digital Journalism, volume 11, issue 10 (2022), pp. 1868-1885
"The online harassment of journalists is a phenomenon which has been on the rise in Europe over the last decade and it affects journalists' working lives. As an expression of mob censorship, online harassment raises questions about how media organisations react to online aggressions targeting their
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Keeping Journalists Safe Online: A Guide for Newsrooms in West Africa & Beyond
Oxford: Reuters Institute for the Study of Journalism (2022), 27 pp.
"The guidelines contained here specify steps and measures that newsrooms and journalists in West Africa can take to mitigate the problem of online abuse. The purpose is not to shield journalists from criticism or promote the criminalization of online speech, but to deal with a real threat facing jou
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Device Location Security
Internews (2022), 4 pp.
"This guide looks at how our mobile devices could leak data about our locations and what we could do to protect ourselves against it. It’s designed for most Central European journalists’ threat models and only looks at how our mobile devices could give up precise location data on us. It doesn’
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"In Australia, the Data Retention Act (2015), the Assistance and Access Act (2018), the Identify and Disrupt Act (2021), and the International Production Orders Act (2020) have significantly increased the surveillance powers of law enforcement and intelligence agencies with implications for journali
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Expanding the Analytical Boundaries of Mob Censorship: How Technology and Infrastructure Enable Novel Threats to Journalists and Strategies for Mitigation
Digital Journalism, volume 11, issue 10 (2022), pp. 1848-1867
"Mob censorship, which “expresses the will of ordinary citizens to exert power over journalists through discursive violence” is traditionally considered a grassroots phenomenon. However, within technically mediated systems, who is behind the mob is sometimes unclear. We therefore ask how the tec
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Project Torogoz: Extensive Hacking of Media & Civil Society in El Salvador with Pegasus Spyware
Toronto: Citizen Lab; Access Now (2022)
"The Citizen Lab and Access Now have conducted a joint investigation into Pegasus hacking in El Salvador in collaboration with Frontline Defenders, SocialTIC, and Fundación Acceso. We confirmed 35 cases of journalists and members of civil society whose phones were successfully infected with NSO’s
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