"Dieses Buch zeigt, wie Unternehmen den Instant-Messaging-Dienst WeChat für ihr Social Media Marketing in China erfolgreich nutzen können. Denn WeChat ist viel mehr als ein mobiler Messenger – es ist Alltagsbegleiter und bezahlt beispielsweise Stromrechnungen, vereinbart Arzttermine, kauft Flug-
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und Zugtickets oder beantragt ein Visum. Für in China tätige Unternehmen ist das soziale Netzwerk als Absatzkanal und Internetplattform unabdingbar. Der Autor erklärt anschaulich, welche Einsatzmöglichkeiten WeChat bietet, beschreibt grundlegende Funktionen sowie das öffentliche WeChat-Konto spezifisch für das Unternehmensmarketing. Er erläutert den Bezahldienst „WeChat Pay“ und viele weitere Tools, wie beispielsweise Content-Marketing-Funktionen oder das Schalten von Anzeigen." (Verlagsbeschreibung)
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"Like we control our data, we should be aware that dealing with social media as a party or as a politician carries with it a far bigger responsibility than for an individual who uses it. Inappropriate posts or retweets of information that have not been cross-checked can cause havoc in communities an
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d whole societies. Be relaxed about social media. Work with people who are savvy in the new technologies and handle them in a responsible manner. We at KAS Media Africa have observed the changes in the field very closely. We know that a booklet like this might be overtaken by technology only months after it has been published. We, however, wish you success as you use these new means of communication to reach many of your followers more quickly and more effectively than ever before." (Foreword)
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"Social media channels provide intriguing opportunities for NGOs to communicate with their audiences, raise awareness, and campaign for change. Maintaining strong social media communication that supports the organization’s ability to achieve its goals is the mandate of social media management, the
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day-to-day maintenance and management of an organization’s social media channels and communication. This chapter provides an overview of the potential, practice, process, methods, and tools of effective social media management, including strategic planning based on formative research, implementation and communication, as well as evaluation." (Abstract)
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"This report examines the social media strategies of a sample of six leading English-language Indian news organisations, two newspapers (Hindustan Times and The Indian Express), two television stations (NDTV and News18), and two digital-born organisations (Firstpost and The Quint). The context is ex
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tensive mobile internet access across India and a large and growing number of social media users, which have led news organisations to invest in social media. The organisations we focus on are oriented towards a predominantly affluent and urban English-speaking elite, and thus not representative of the industry as a whole, but they do provide a starting point for understanding how Indian news media are handling the challenges and opportunities that come with the rise of social media platforms. On the basis of interviews with senior editors and executives, as well as analysis of the Facebook and Twitter output of each organisation, we find that: Facebook is the most important social media platform for all the organisations covered here, in part because of its very large user base, but also because the company has collaborated actively with a number of Indian publishers. Twitter is seen as important for breaking news and for reaching elites, but has fewer users, drives less traffic, provides less support, and offers fewer opportunities for monetisation. News organisations take different strategic and operational approaches to social media. Strategically, most of the organisations covered here primarily pursue an on-site strategy oriented towards driving social media referrals to their website (where content can be monetised through advertising), though the recently launched digital-born organisation The Quint has embraced a greater off-site component, and has built large audiences via social media. Operationally, several organisations operate with a centralised social media team that creates, curates, and promotes content across social media, but some operate with decentralised teams where people across the newsroom are responsible for social media." (Executive summary)
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"The guide includes software that contains the functionality that most nonprofits need: fundraising, email marketing, advocacy/grassroots organizing, and Peer-to-Peer fundraising. We looked for programs that could be used by organizations small to large, were scalable, and offered great training res
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ources. Because technology investments can be a major budget item for nonprofit organizations, we also made sure to include platforms at different price points. It’s always good to mix things up a little – seven of the most feature – packed programs for nonprofits made it into this new guide. Four were included last year, and we’ve added three new platforms. Once we selected the seven participants, we got a lot of help from the software vendors themselves. We interviewed members of the software vendors’ teams and got answers to some common questions. Our team attended live software demos to see the platforms in action (and we peppered the vendor team with questions and use cases). We also talked with our own team members – who use many different engagement software systems for our clients – to get an understanding of what each one is truly like to use daily." (Page 3)
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"The survey shows that the vast majority of South African nonprofit organisations are seeing positive benefits through using social media. This is despite the fact that more than 80% of NPOs do not allocate a budget for social media, close to 50% said that staff lacked the expertise to manage social
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media, and almost one-third said they have no communications plan to guide their social media work. NPOs reported that they primarily use social media to promote events, communicate with clients and stakeholders, curate news, build communities, and improve their marketing and branding. Facebook and Twitter remain the social networks of choice for NPOs, followed by YouTube, LinkedIn and Google+. However, few LinkedIn and Google+ accounts were found to be active." (Executive summary)
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"Dieses Buch bietet einen Überblick über die chinesische Social-Media-Landschaft sowie die Besonderheiten und Trends des Social Media Marketing in China. Der Autor beschreibt, welche sozialen Medien in China genutzt werden, wo Statistiken darüber zu finden sind, welche Hauptfunktionen die wichtig
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sten sozialen Netzwerke haben und wo ihre Schwerpunkte für das Marketing liegen." (Verlagsbeschreibung)
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"Online communication is widely used by NGOs, but the full potential of social media is not always realised. The most effective use of online communications requires an organisational culture that values social media as central to its overall strategy. However, there is frequently a lack of integrat
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ion of digital technologies within NGOs. The social media landscape is fast-moving and changeable and demands creative management. There is a danger that NGOs think too much about the platform and not enough about the message and the audience. NGOs need to move away from a predominantly broadcast model to a more dialogical model that encourages two-way communication. Measurement is essential to build an evidence base for future decision-making and the increasing availability of analytical tools facilitates this. But NGOs should be wary of simply aiming to gain followers or likes. “Going viral” raises awareness, but does not necessarily lead to sustained commitment. Listening has been undervalued and is vitally important in order to understand supporters and monitor public debate about development issues." (Executive summary)
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"Haben Sie sich auch schon einmal gefragt, weshalb manche Websites erfolgreich sind und andere nicht? Entscheidend sind hier sehr viele unterschiedliche Faktoren. Mit diesem Buch erfahren Sie alles, was Sie für Ihren erfolgreichen Webauftritt benötigen, und es beantwortet Ihre Fragen: Wie nutze ic
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h alle Marketing-Kanäle? Wie verbessere ich die Suchmaschinen-Position meiner Website? Wie gestalte ich eine intuitive Benutzerführung? Zahlreiche Praxisbeispiele zeigen Ihnen anschaulich den Weg zu einer besseren Webpräsenz. Inkl. SEO, SEM, Online-Marketing, Affiliate-Programme, Google AdWords, Web Analytics, Social Media-, E-Mail-, Newsletter- und Video-Marketing, Mobile Marketing u.v.m." (Verlagsbeschreibung)
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"Wie kann ich das Internet zum Spendensammeln nutzen? Wie binde ich meine Unterstützer auch virtuell an mich? Wie vermeide ich durch den Einsatz von Facebook & Co. teure Postmailings? Dutzende dieser Fragen erreichen die Mitarbeiter von betterplace.org jeden Tag. Daher haben wir uns entschieden, da
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s erste Online-Fundraising-Handbuch herauszugeben, um unser Wissen für alle verfügbar zu machen. Wir duzen dich in diesem Buch übrigens, denn wir möchten dir unser Wissen direkt und persönlich vermitteln. Wir, das sind viele Mitarbeiter von betterplace.org, aber auch zahllose Experten aus NPOs, Internet-Firmen und Agenturen. Gemeinsam geben wir unser geballtes Wissen aus Tausenden (Spenden-)Kampagnen, Social Media Posts und Newslettern an dich weiter. Deshalb ist dies keine betterplace.org-Werbebroschüre, sondern die Sammlung unserer Erfahrungen aus der ganzen Bandbreite des Online-Fundraisings – unabhängig von genutzten Plattformen, Dienstleistern und Technologie. Damit dieses Buch für dich den größtmöglichen Mehrwert bietet – egal, ob du gerade mit dem Online-Fundraising beginnst oder schon erste Erfahrungen gemacht hast – führen wir dich anhand des Spenderloyalitätszyklus hindurch (mehr auf Seite 9). Das bedeutet, dass du der idealtypischen Reise eines Spenders folgst: vom ersten Kontakt zu deiner NPO über das Abonnieren des Newsletters hin zur ersten Spende. Am Ende des Buches findest du eine passende Checkliste, mit der du die konkreten Schritte nachverfolgen und „abarbeiten“ kannst – dein Weg zu einem erfolgreichen Online-Fundraiser." (Vorwort, Seite 6-7)
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"Wie können Soziale Medien sinnvoll und gewinnbringend genutzt werden? Diese Frage stellt sich auch Non-Profit-Organisationen, insbesondere solchen, die weniger ressourcenstark sind. Das Grundprinzip Sozialer Medien, niedrigschwellig, schnell, direkt und partizipativ zu kommunizieren und sich zu ve
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rnetzen, ist dabei für NPOs eine große Chance. Es passt darüber hinaus zur Arbeitsweise und dem Selbstverständnis all jener NPOs, die sich gerade nicht als „closed shop“ verstehen, sondern aktiv in die Gesellschaft hineinwirken. Die Akademie Management und Politik hat den großen Bedarf an Wissen und Praxistransfer zur effektiven Nutzung Sozialer Medien, der von vielen Mitgliedern der Non-Profit-Szene immer wieder geäußert wird, aufgenommen und sich dem Thema Non-Profits und Social Media in einer Fachtagung am 22. Juni 2015 in Bonn gewidmet. Diese Broschüre fasst die Ergebnisse der Fachtagung zusammen." (Vorwort)
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"The purpose of this book isn’t to make you feel like your company needs to be doing everything under the sun. Instead, we’re here to share why visual storytelling is valuable and easy to adopt, even if you don’t have a massive staff or budget. Our goal in writing this book is to share a mix o
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f our personal experiences and insider tips gleaned from working for celebrated, industry-leading companies that embraced the art of visual storytelling early on. We’ve been in the trenches producing content from scratch, and we have learned firsthand how to craft visuals into a compelling story. We’ve seen successes, dealt with misses, and even managed a few crises in the process. As a result, it was important to focus on news and takeaways you can actually use. Some of these are big-picture strategies, and some are “in-the-weeds” tactics that will help inform and enhance your day-today content calendar planning. We’ve included the types of visual media at your disposal and platform-specific best practices, as well as powerful case studies on how other companies use visual storytelling to stand out on their social media channels. Throughout the book, we’ve sprinkled in a range of case studies across B2B and B2C industries. We believe that some of the best ideas can be inspired by others and reworked into a unique concept that’s relevant to your company." (Introduction, page 5)
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"In this book we help you understand how to measure your online media work by not simply looking at the numbers, but by going beyond the numbers to assess whether the messages you are sending out are actually helping achieve your communications goals." (Page 2)