"The Second Edition incorporates developments in marketing practice over the last 10 years and focuses on how to apply the design approach to campaigns to effect behavior change. All organizations can do social marketing, Weinreich insists, if they follow the steps and start to think from a social m
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arketing perspective." (Publisher description)
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"With easy-to-understand introductions to blogging, forums, opinion and review sites, and social networks such as Twitter, Facebook, and LinkedIn, this book will help you choose the best -- and avoid the worst -- of the social web's unique marketing opportunities. The Social Media Marketing Book gui
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des you through the maze of communities, platforms, and social media tools so you can decide which ones to use, and how to use them most effectively. With an objective approach and clear, straightforward language, Dan Zarrella, aka "The Social Media & Marketing Scientist," shows you how to plan and implement campaigns intelligently, and then measure results and track return on investment." (Back cover)
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"Il a fallu 38 ans à la radio pour toucher 50 millions d'utilisateurs, 13 ans à la télévision, 4 ans à Internet... tandis que Facebook a conquis 100 millions de membres en moins de 9 mois ! D'abord destinés aux individus désireux de prolonger ou de nouer des relations, les réseaux sociaux ne
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peuvent plus aujourd'hui être ignorés des entreprises, en tant que puissants vecteurs de collaboration et de création de valeur. Christine Balagué et David Fayon, tout en proposant une approche théorique et critique de ce phénomène, expliquent - exemples concrets à l'appui - comment intégrer les réseaux sociaux dans une stratégie d'entreprise, en fonction de l'objectif visé : communiquer autour d'une marque, générer du buzz, nouer des partenariats, recruter des collaborateurs, élargir un circuit de distribution, améliorer la gestion de la relation client, etc. Ils donnent également des conseils pour optimiser leur utilisation : comment tirer parti de Facebook, Twitter, Linkedln ou Viadeo ? Quels outils intégrer ? Si l'on souhaite doter son entreprise de son propre réseau : quelles fonctions choisir, quelle architecture prévoir ? Au fil du texte, la parole est donnée à de grands acteurs du web, dont Laïc Le Meur (fondateur de Seesmic), Dan Serfaty (fondateur de Viadeo), Michel Gotlib (directeur marketing de Coca-Cola) ou Eric Dupin (blog Presse-citron). Enfin, les auteurs ouvrent de larges perspectives sur les grands enjeux des réseaux sociaux dans la société de demain." (Description de la maison d'édition)
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"This groundbreaking resource offers a set of guiding principles to help nonprofit leaders navigate the transition from top-down organizations to a networked approach enabled by technology. The book contains specific strategies for implementation and secrets to success from nonprofits who have used
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new social media tools effectively themselves. It also offers effective exercises and how-to's for implementation. A key element of this book is interviews with current nonprofit managers who have learned how to jump into the social media fray without a net and thrived because of it." (Publisher description)
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"Drawing on lessons from the use of social marketing in public health campaigns (e.g., to reduce smoking and alcoholism, to encourage safe sex and to encourage physical fitness), environmental campaigns (e.g., to promote recycling), education campaigns (to encourage literacy) and the protection of i
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ndividual/group rights (e.g., racial and gender equality, gay and lesbian rights) this paper argues that social marketing can also make an important contribution to the creation of an atmosphere in public life that discourages fraud and corruption. It can do so by: raising awareness about the costs of corruption to a country; mainstreaming a concern about corruption within national institutions, increasing the understanding of causal factors of corruption amongst the public and influencing behavior." (Abstract)
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