"This report is the eighth in an annual series of publications, dating back to 2012, designed to share the latest stories, trends and research in social media usage from across the Middle East and North Africa (MENA). Using a wide variety of academic, industry and media sources, this White Paper ide
...
ntifies important insights from social media’s development over the previous year. Of particular note in 2019 is the continued, growing, importance of social media in the lives of Arab Youth, outside of Saudi Arabia and Turkey the declining usage of Twitter (once the poster child social network for the Arab Spring,) as well as greater scrutiny of social media usage by platform owners and governments alike. Last year’s report highlighted the increasing weaponization of social networks, a trend which continued in 2019. Facebook, Twitter and Telegram each closed hundreds of accounts due to inappropriate use by state sponsored actors and terrorist groups. Social networks were also the target of governments across MENA, in the midst of protests in many countries throughout the region. Meanwhile, the importance of social video and visually-led social networks, continued to grow. Snapchat introduced new advertising formats to the region and other exclusive functionality, Google highlighted the importance of YouTube in supporting parents and parenting, and in major markets such as Egypt, Saudi Arabia and the UAE, Twitter has emerged as a leading platform for online video consumption." (Introduction)
more
"The digital strategy centers around two core, mutually reinforcing objectives: improve measurable development and humanitarian assistance outcomes through the responsible use of digital technology in USAID’s programming; and strengthen the openness, inclusiveness, and security of country-level di
...
gital ecosystems. These objectives, and USAID’s approach to achieving them, support the goals and principles outlined in key policy documents, including the USAID Policy Framework, the Department of State-USAID Joint Strategic Plan, and the U.S. National Cyber, National Security, and Counterterrorism Strategies. USAID will work to improve the efficiency and effectiveness of foreign assistance through the consistent and responsible use of digital technology in our development and humanitarian programming. Through our programmatic investments, USAID will work to strengthen the critical components of digital ecosystems that enable sustainable growth in a digital age: a sound enabling environment and policy commitment; robust and resilient digital infrastructure; capable digital service providers and workforce; and, ultimately, empowered end-users of digitally enabled services." (Executive summar, page 4)
more
"The government of Zimbabwe is encouraging the use of digital platforms to provide remote learning services during the COVID-19 pandemic, but data showing that most households lack Internet access and reliable electricity suggest that many students will find it difficult or impossible to participate
...
. The government should also provide remote-learning services via radio and television, which are more widely accessible, though even this approach will exclude many students. In the longer term, major improvements in electricity supply and Internet connectivity, especially in rural areas, will be needed to move Zimbabwean education into the remote-learning era." (Conclusion)
more
"The meaningful connectivity standard is a tool to raise the bar for internet access and set more ambitious policy goals for digital development. It sets minimum thresholds across the four dimensions of internet access that matter most to users. These are: regular internet use - minimum threshold: d
...
aily use; an appropriate device - minimum threshold: access to a smartphone; enough data - minimum threshold: an unlimited broadband connection at home or a place of work or study; a fast connection - minimum threshold: 4G mobile connectivity." (Introduction)
more
"Information and Computer Ethics deals with the basic idea of information ethics. It also includes the concept of moral methodology and information technology. It provides the reader with basic insights of global development of information technology and computer ethics so as to understand the ethic
...
al issues that are involved in the information and computer sector along with the regulatory issues and challenges. This book also discusses about normative theories and computer ethics, ethical issues involved in the sector of information and computer, international development and computer ethics, technologies of autonomous agency and regulatory issues and challenges involved in the sector of information and computer ethics." (Publisher description)
more
"In den digitalen Debattenräumen führt die Möglichkeit, dass heute jede:r selbst senden und publizieren kann, zu zahlreichen Herausforderungen. Dies zeigt sich vor allem in der Überfülle zahlreicher gleichzeitiger, teilweise widersprüchlicher privater und öffentlicher, journalistischer, wisse
...
nschaftlicher und politischer Informationen. Dabei treten neben Nachrichten und Informationen auch Meinungen, Werbung, Unterhaltung, Hetze, Persuasion oder Desinformation als gleichberechtigte Kommunikationsformen. Als Bürger:innen brauchen wir daher völlig neue Fähigkeiten, um selbst die Zuverlässigkeit von Quellen beurteilen oder Informationen überhaupt erkennen, einordnen und verifizieren zu können. Denn das ist die demokratische Grundlage dafür, fundierte Wahlentscheidungen zu treffen, an öffentlichen Debatten teilzunehmen, die Arbeit von Politiker:innen zu beurteilen und oder in der Pandemie verlässliche Gesundheitsinformationen aufzuspüren." (Executive summary, Seite 2)
more
"Content moderation—the process of deciding what stays online and what gets taken down— is an indispensable aspect of the social media industry. Without it, online platforms would be inundated not just by spam, but by personal bullying, neo-Nazi screeds, terrorist beheadings, and child sexual ab
...
use. Despite the centrality of content moderation, however, major social media companies have marginalized the people who do this work, outsourcing the vast majority of it to third-party vendors [...] Examples include custome-help centers in the Philippines, digital device factories in China, and clothing-production facilities in Bangladesh. Outsourcing is not inherently detrimental—if workers are paid fairly and treated humanely. A central question raised by outsourcing, in whatever industry it occurs, is whether it leads to worker exploitation. In social media, there’s an additional concern about whether outsourcing jeopardizes optimal performance of a critical function." (Executive summary)
more
"In recent years, Africa has seen a digital entrepreneurship boom, with hundreds of millions of dollars poured into tech cities, entrepreneurship trainings, coworking spaces, innovation prizes, and investment funds. Politicians and technologists have offered Silicon Valley–influenced narratives of
...
boundless opportunity and exponential growth, in which internet-enabled entrepreneurship allows Africa to “leapfrog” developmental stages to take a leading role in the digital revolution. This book contrasts these aspirations with empirical research about what is actually happening on the ground. The authors find that although the digital revolution has empowered local entrepreneurs, it does not untether local economies from the continent's structural legacies. Drawing on a five-year research project, the authors show how entrepreneurs creatively and productively adapt digital technologies to local markets rather than dreaming of global dominance, achieving sustainable businesses by scaling based on relationships and customizing digital platform business models for African infrastructure challenge. The authors examine African entrepreneurial ecosystems; show that African digital entrepreneurs have begun to form a new professional class, becoming part of a relatively exclusive cultural and economic elite; and discuss the impact of Silicon Valley's mythologies and expectations." (Publisher description)
more
"En gran parte de América Latina existen normas que buscan regular los actos de discurso, ya sea a través de normativas contra el discurso de odio, o mediante la penalización de los “delitos de honor” (cuyo traslado al ámbito civil y la correspondiente despenalización, dicho sea de paso, es
...
tá en mora en gran parte de la región). Resulta dudosa la necesidad de regular el discurso de odio en línea a través de legislación específica que aborde el medio a través del cual se comete, sin haber justificado por qué las normas preexistentes resultan insuficientes para ser análogas al entorno en línea; más aún, resulta preocupante que se regule el discurso de odio en línea a través de normas que consideran que el medio digital debería constituir un agravante, buscando aumentar el tipo y duración de las penas específicamente para las redes sociales." (Conclusiones)
more
"In this book, we have investigated the evolving intergenerational media practices over three years to reflect on the quotidian (and often invisible) forms of care at a distance enacted as part of contemporary Digital Kinship. As we have explored, within different cultural contexts we are seeing div
...
erging forms of intergenerational perceptions and practices around media and care. Over the three years, we witnessed the growth of self-tracking health apps which are being taken up in diverse intergenerational ways. As we note, understanding intergenerational care at a distance is about complicating care beyond medical notions of health and social services." (Conclusion, page 187)
more
"ICT4D projects are known for having social, economic, and environmental impacts that are difficult to capture. Investments in digital infrastructure and innovation often have high up-front costs with largely medium-to-long-term benefits, not quick, short-term outcomes desired by policy makers. The
...
new DIAL Valuing ICT4D Project Impact Toolkit is a practical guide to identifying appropriate valuing impact methodologies to forecast the benefits of planned ICT investments. The toolkit can also be used to evaluate existing digital development activities in low-income countries. It presents five valuation methodologies for ICT4D projects: Cost Effectiveness Analysis, Cost Benefit Analysis, and Social Return on Investment explore the relationship from investment costs through to impact; Multi-Criteria Analysis explores the relationships from activities through to outcomes; Econometrics explores the relationship from activities through to impact. The methodologies considered vary in their application, but they largely explore the relationship between investment costs, related activities and outputs, and the desired change in outcome or impact. Implementing these methodologies can be complex and resource intensive depending on the scope and level of detail desired." (Ictworks.org)
more
"Twitter is still not doing enough to protect women from online violence and abuse. Since the release of Toxic Twitter in 2018, Amnesty International has continued to highlight the scale of abuse women face on Twitter, including in Argentina, India, the UK and the US. Meanwhile, women have continued
...
to speak out about the abuse they experience on Twitter, and the company’s failure to adequately respond. The persistent abuse women face on the platform undermines their right to express themselves equally, freely and without fear. This abuse is highly intersectional, women from ethnic or religious minorities, marginalized castes, lesbian, bisexual or transgender women - as well as non-binary individuals – and women with disabilities are targets for abuse. Although the company has made some welcome progress, the Twitter Scorecard shows how much remains to be done. The purpose of the Scorecard is not only to track Twitter’s progress, but also to provide concrete recommendations on steps that Twitter should take to address this issue. Of the ten recommendations below, Twitter has, to date, only fully implemented a single one. Using this Scorecard, we will continue to track Twitter’s progress on this critical issue going forward." (Conclusion)
more
"This Smart Village Blueprint, piloted in Niger, has been conceived as a practical tool for establishing smart villages. It contributes to the implementation of the Niger 2.0 Smart Villages project, which aims at providing broadband infrastructure to improve Internet access in rural and remote parts
...
of the country. The Smart Villages project comprises a locally led, integrated, and holistic approach to providing access to digital services to all citizens of rural communities, with the integration of digital technologies serving as a crucial enabler of equitable, qualitative and efficient delivery of SDG-related services for all. This Blueprint is based on the lessons learnt from experiences setting up, managing, and sustaining similar projects in different parts of the world, including the Niger Smart Villages project. These lessons highlight the importance of dynamic local leadership, the continuous development of local capacity to manage and lead sustainable development programmes, and the need to work collaboratively with multiple stakeholders and adopt a whole-of-government approach, moving away from older, territorial, siloed development models. The aim of this Blueprint is to make smart villages one of the mechanisms through which multiple SDGs can be achieved simultaneously in remote and underserved areas." (Foreword)
more
"In 2021, the international community has the chance to radically reform global digital governance. The aim should be to guarantee a global, open, free, stable and secure Internet while promoting responsible State behaviour in cyberspace. Mapping the two strands of this policy – improving models f
...
or cooperation on the collective development of Internet governance, and implementing the cyber norms already adopted – is a matter for the United Nations (UN). A reformed architecture for digital cooperation has the potential to make Internet governance more inclusive and effective, while new mechanisms can help to advance the currently divided debate on cyber norms and enhance the predictability of State behaviour in cyberspace." (Page 1)
more
"Here are some practical steps you can follow to keep yourself safer during this period and improve the time that you and your family have both online and offline: 1. It is important to check your privacy settings on ALL of your social media accounts and know how to set your accounts to private or t
...
o friends online. You can find advice here or here on how to change your settings. 2. Make sure that when you are using any applications that use video, your location cannot be identified. 3. When you step away from the camera for any reason, the video may still be on and recording. It is okay to cover the camera when not using it. ALWAYS ensure that the video is turned off at the end of a session. And think about what other people can see when the video is on. 4. Be extra careful of how you treat and communicate with your friends online during this time. Think about how your posts, comments, likes and shares might affect those who see them. 5. Meeting new people is part of the attraction of being online but be extra careful while you are online during the pandemic. Remember that not everyone online who wants to talk to you has the same reason as you for wanting to chat. If you are in any doubt, block the person and speak to a trusted adult about your concerns [...]" (Pages 2-3)
more
"This guide has explored some of the key considerations that should inform the conceptualization and implementation of Machine Learning (ML) and artifical intelligence (AI) components within a development project. New, automated decision systems can offer considerable and rapid efficiency gains, but
...
we must always remember that they embed numerous and ongoing human decisions. These may be intentional or unintentional, benevolent or malicious, general or highly context specific. As with physical infrastructure such as roads and bridges, digital infrastructure can all too easily encode unexamined bias – sometimes in ways that can undermine development gains. As outlined in this guide, a wide variety of decisions need to be made at different stages of the project lifecycle: from which stakeholders should be involved and how, to measuring model accuracy and success, to determining overall whether ML is an appropriate tool to use for your development context. There is no one-size-fits all answer to these questions. But whatever the specific ML/AI technologies and applications you consider, broad guidance is offered in the four thematic areas woven throughout this guide: Responsible, equitable, and inclusive design; Strategic partnerships and human capital; Adaptive management; Enabling environment for ML/AI. These focal points should help you and your project team make the best possible choices at each stage of the project life cycle." (Conclusion)
more
"mNutrition is a global initiative supported by FCDO, managed by GSMA, and implemented by in-country MNOs and third party providers to use mobile technology, that sought to improve the health and nutritional status of children and adults in the developing world. The potential to utilise mobile techn
...
ology to change attitudes, knowledge, behaviours, and practices around health and agriculture for improved nutritional status has been recognised for some time, but to date there have been no rigorous evaluations of m-services at scale. A consortium of researchers from Gamos, IDS, and IFPRI were contracted to conduct a rigorous mixed-methods evaluation to estimate the impact of mNutrition on children and adults, and to understand how the context and the components of the mNutrition intervention shape its impact. In Tanzania, the service, Wazazi Nipendeni, focused on the provision of nutrition and health information and services to vulnerable pregnant women and caregivers of children under the age of five on their mobile phones, with the goal of improving nutrition outcomes and behaviours for mothers and young children." (https://opendocs.ids.ac.uk)
more