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A Guide to Measuring the Impact of Right to Information Programmes: Practical Guidance Notes
Key Guidance

Andrew Puddephatt, Alexandra Wilde, Elisabeth MacCall

Oslo: UNDP, Bureau for Development Policy (2006), 29 pp.

"This Guide complements the Practical Guidance Note on Right to Information, which provided guidance on approaches for designing and implementing programmes in this area. It builds on this knowledge, and focuses on the monitoring and evaluation of those programmes, paying particular attention to the ... more

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United Nations Media Strategy: Recommendations for Improvement in Peacekeeping Operations. Case Study: UN Interim Administration Mission in Kosovo

Shira Loewenberg

United Nations, Department of Peacekeeping Operations (2006), 47 pp.

"This paper looks at the structure and functioning of public information departments in peacekeeping operations, and at the relationship between the departments and the United Nations Department of Peacekeeping Operations (DPKO) and the Department of Information (DPI) at Headquarters in New York. Wh ... more

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Public Information as a Mission Critical Component of West African Peace Missions

Charles Hunt

Accra: Kofi Annan International Peacekeeping Training Centre (KAIPTC) (2006), 72 pp.

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Connecting with citizens: “Does the EU have the will to tackle its information deficit?”

Richard Upson

Brussels: European Citizen Action Service (ECAS) (2006), 44 pp.

"The fact that people are not well-informed about the EU is well documented. In the new member states taken as a whole, a Eurobarometer survey showed that at the time of the referenda (Autumn 2003) 60% of the population felt not very well or not at all informed about the enlargement process, while 5 ... more

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Towards an Improved Strategy of Support to Public Service Broadcasting: Evaluation of UNESCO's Support to Public Service Broadcasting 2005-2006. Final Report

Mark J. Stiles, Cindy Weeks

Paris: UNESCO;Stiles Association (2006), 50 pp.

"Progress on Public Service Broadcasting (PSB) is more likely to occur when there is collaboration with others; where there are strategic opportunities; when UNESCO uses project funds to reward progressive policy change; where there are staff in the field who are committed to PSB; when there is foll ... more

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Evaluation of UNESCO's Community Multimedia Centres: Final Report

Heather Creech

Paris: UNESCO, Internal Oversight Service, Evaluation Section (2006), 61 pp.

"Since 2001, UNESCO has established more than 87 Community Multimedia Centres (CMCs) in over 22 developing countries in Asia, Africa and Latin America and the Caribbean with major funding provided by the Swiss Agency for Development and Cooperation (SDC). The evaluation describes the initiative's ma ... in achievement: 'The CMCs are accepted by and fully integrated into the communities and can in many cases be sustained beyond the pilot phase without core operating grants. The effort and funding that UNESCO has channeled into this transformative initiative have been exceeded by the hard work and commitment of the CMC staff and the communities where they are based. Among other key findings, the evaluators clearly acknowledge the contribution of CMCs to local development, noting that longer term benefits are already being realized within individual communities, such as the gradual removal of barriers to social inclusion, the stimulation of poverty alleviation through access to knowledge of better health, resource management, agriculture practices and the creation of new livelihoods opportunities. CMCs are also recognized as critical tools for local communities to mediate changes brought on by globalization and the advent of new technologies: The CMC role in fostering cultural resilience. The capacity of a community to retain critical knowledge and at the same time adapt to external influences and pressures - is particularly remarkable. In addition to an extensive review of documentation, the evaluation used field research, interviews, questionnaires, an online survey, and case studies to review the CMC initiative, a flagship activity of UNESCO's Communication and Information Sector. Equitable and expanded access to ICTs is promoted in many ways, such as subsidized training for those with special requirements and/or marginalized groups; close work with schools, small businesses and the independent sector; or the provision of information to more remote communities through radio, says the evaluation report. The evaluation also points out challenges faced by the CMC initiative, including the strategic use of CMC networks as delivery mechanisms for development services, from projects and programmes of UN agencies and national governments to those of local civil society groups. Many challenges relate to sustainability of local facilities in low-income and least-developed localities. As CMCs depend on volunteers for the delivery of training, radio programming and other services, they face difficulties in finding appropriate incentives for volunteers and struggle with managing volunteer turnover. Another challenge consists of opportunities for networking and staff development, which to date have been limited. Evaluators point out the need for CMCs to learn from and access expertise more easily and systematically from each other in order to be sustainable. Enabling national policy environments are very important for the development and sustainability of CMCs. Sudden changes in national policies on connectivity charges can destabilize CMCs and broadcast licensing restrictions or restrictions on press freedom can prevent CMCs from being able to broadcast freely and to a broader constituency, says the report." (UNESCO website) more

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UN-Led Strategies for Media and Communications in Conflict Prevention and Peace Building

Bent Nørby Bonde

Copenhagen: Danish Institute for International Studies (2006), 8 pp.

"Media have contributed significantly to the escalation of violent conflicts, but also have a strong potential for contributing to peace building and conflict transformation. The sooner the first steps are taken towards changing the existing media the cheaper and more efficient this process will bec ... more

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International Programme for the Development of Communication: An Evaluation of the Reforms = Programme International Pour Le Développement De La Communication: Évaluation des Réformes

Helge Rønning, Kristin Skare Orgeret

Oslo: University of Oslo, Department of Media and Communication;UNESCO (2006), 33, 33 pp.

"The present study of the UNESCO International Programme for the Development of Communication (IPDC) is a follow-up of an evaluation of the Programme undertaken in 2002. The purpose of the study is to assess the efficiency of the reforms that have been undertaken since 2002. The study is mainly a de ... more

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Global Communication: Theories, Stakeholders, and Trends

Thomas L. McPhail

Malden; Oxford: Blackwell, 2nd ed. (2006), xiv, 357 pp.

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UNESCO's Convention on the Protection and Promotion of the Diversity of Cultural Expressions: Making it Work

Nina Obuljen, Joost Smiers (eds.)

Zagreb: Institute for International Relations (2006), iii, 402 pp.

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Une panoplie pour la passation de marchés d'activités de communication dans le cadre de projects financés par la Banque Mondiale

Washington, DC: World Bank, Development Communication Division (2005), 60 pp.

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Global Process, Local Reality: Nigerian Youth Lead Action in the Information Society

'Gbenga Sesan

Lagos: Paradigm Initiative Nigeria (2005), 106 pp.

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Frankophonie: Sprache - Diskurs - Politik

Jürgen Erfurt

Tübingen; Basel: Francke (2005), xv, 219 pp.

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Visions in Process II: The World Summit on the Information Society. Geneva 2003 - Tunis 2005

Olga Drossou, Heike Jensen (eds.)

Berlin: Heinrich Böll Stiftung (2005), 127 pp.

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A Toolkit for Procurement of Communication Activities in World Bank Financed Projects

Washington, DC: World Bank, Development Communication Division (2005), xi, 56 pp.

"This Toolkit on Procurement of Communication Activities is intended to help World Bank staff and client governments procure communication services in accordance with World Bank procurement guidelines. Communication activities do not always fit within the simple procurement distinction of works, goo ... more

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The Role of the OSCE in Media Development: International Conference Organised by Press Now in Cooperation with the Netherlands Ministry of Foreign Affaires

Dessislava Damianova (project coord.)

Amsterdam: Press Now (2005), 72 pp.

"This paper derives from a seminar on Media Development and OSCE field missions, which was organised by Press Now and the Netherlands Helsinki Committee, and hosted by the Netherlands Foreign Ministry in The Hague on 16 June 2005. These remarks convey the summary thoughts and practical recommendatio ... more