"This research brings together scholarship across the Americas and Caribbean to examine digital inclusion initiatives in the following countries: Uruguay, Chile, Peru, Brazil, Mexico, Cuba, Jamaica, the United States, and Canada. Across the cases, several themes emerge that offer important indicator
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s for future digital inclusion initiatives. First, public policy can effectively reduce access gaps when it addresses the trifecta of network, device, and skill provision. Second, this triple-crown of public policy is highly effective for longitudinal effect when implemented early via educational institutions. Third, rural-urban digital inequality is resistant to change such that rural populations benefit less from policy initiatives than their urban counterparts. Fourth, digital inclusion in rural areas and among marginalized populations is most effective when cocreated with communities to ensure community investment, participation, and control. Fifth, stay-at-home orders during the COVID-19 pandemic are rapidly increasing our dependence on digital technologies, making digital inclusion more important than ever for education and rural communities. We therefore close the article with discussion of how the COVID-19 pandemic is amplifying digital disadvantage and exclusion across the Americas, the Caribbean, and the globe. (Abstract)
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"There are several overarching reasons why billions of people remain offline, ranging from a lack of network infrastructure availability and affordable Internet services to gaps in skills and ability, the availability and cost of personal devices, and a perceived lack of relevancy. For example, over
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750 million people (approximately 10 per cent of the global population) are not covered by mobile broadband (3G or higher).2 This lack of coverage is particularly concentrated in rural and remote areas. In addition to the coverage gap, usage gaps exist in places with broadband coverage. For example, while up to 31 per cent of individuals in Africa do not have mobile broadband coverage, around 45 per cent do not use mobile Internet even though they live in places with mobile coverage. Estimates also suggest that there are at least 88 countries worldwide where average prices for entry-level mobile broadband service are considered unaffordable (above 2 per cent of average monthly GNI per capita).
The Last-Mile Connectivity Internet Solutions Guide was developed to support the design and development of programmes and interventions that address two of these main issues: the lack of Internet infrastructure availability in certain areas; high Internet service prices that make Internet connectivity unaffordable for local populations. The Solutions Guide presents a methodology for introducing sustainable, affordable connectivity solutions in unconnected and underserved geographies. Although the other challenges (e.g. digital literacy, personal devices and locally relevant content) are as important, they are not the focus here, as they are addressed in depth in other resources listed in the Annex 2. This Solutions Guide was developed to help accelerate actions by Member States to address last-mile Internet connectivity issues in situations that include a lack of network infrastructure and with a view to encouraging more affordable service delivery. It has been written from the perspective of localities and users in geographies without Internet access: the last-mile connectivity communities. The tools, service interventions and policy solutions therefore reflect how best to extend Internet access to those localities, taking into account their unique characteristics." (Executive summary)
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"Nearly USD 428 billion is required to achieve universal access to broadband connectivity by 2030 at the global level. This amount includes significant investment in infrastructure, investments to design and implement policy and regulatory frameworks that incentivize and promote growth in broadband
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connectivity and investments to support and equip populations around the world with the necessary basic digital skills (the skills necessary to navigate the Internet and to use commonly available local applications) and the content needed to benefit meaningfully from broadband access and use.
Achieving the target of connecting all of humanity to broadband Internet by 2030 is, above all, an infrastructure investment challenge. Around 2.6million 4G BTS and700 000 km of backbone fibre transmission infrastructure would have to be rolled out on top of the existing broadband network capabilities. Around 90 per cent of the required investments are directly tied to the need to roll out and maintain broadband networks to support the additional connected user base and related traffic. In addition, 40 per cent of total investments would have to be allocated to CAPEX buildout for last mile broadband and transmission networks capable of reaching and serving at least 90 per cent of the target population. This shows that deploying new infrastructure and upgrading the existing one will be necessary to guarantee a 4G equivalent connection to everyone. While in some regions bridging the connectivity gap predominantly means upgrading existing coverage and capacity sites, nearly half of the required radio access network (RAN) infrastructure investment in Sub-Saharan Africa, South Asia and East Asia/Pacific will be greenfield. This increases the overall weight of investments in such regions to a large extent, especially given the fact that greenfield CAPEX often demands equity premium. Moreover, considerably more capacity would be needed as technology evolves and demand grows, and this means existing infrastructure reach and capacity will constantly need to be expanded." (Pages 4-5)
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"Young Ivorians are adept at using digital media. They are creative when it comes to using digital media and many have developed strategies to cope with media malpractices such as cyberbullying or hate speech. These are two significant, indicative findings from the present MIL INDEX country study. B
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oth seem very impressive considering the challenges of high illiteracy rates and the strongly politicized national media landscape in Côte d’Ivoire. The results of the study are drawn from eight focus groups conducted in the beginning of 2019 in Abidjan and Bouaké and interviews with eight local experts. They confirm that young people are very good at using and creating content on social media but urgently need better critical, analytical, and reflective skills.
This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Côte d’Ivoire. It addresses five dimensions of Media and Information Literacy (MIL) according to DW Akademie’s MIL model: access, analysis, reflection, creation, and action.
In terms of access the focus groups conducted for this study reveal that young urban and semi-urban Ivorians use a variety of different media for purposes such as consuming information, communication, entertainment, education, or business information. Digital media, particularly social media platforms and instant messengers, are the most used and most popular among this age group and are generally preferred over traditional media. Nonetheless, radio and television are still valued for their auditory and visual input which are significant characteristics considering the high illiteracy rates of about 40,4 % present in Côte d’Ivoire (UIS, 2018). A divide between more urban and more rural regions is visible in the case of radio programs, which are more popular in more rural settings. The focus groups suggest this is due to the fact that local radio stations are often the only media which provide news relevant to more remote areas. Most other media show a tendency to focus only on news from the capital. Printed media are widely regarded as too costly and outdated by Ivorian youths.
The results of the analysis dimension indicate that most focus group participants possess a good digital and media knowledge while at the same time many lack awareness of their rights to freedom of expression and access to information. Striking was that youths generally consider content provided by traditional media to be more trustworthy, but mainly consume social media content. This and often very loose definitions of what media quality means showed that there is still room for improvement when it comes to the young people’s analytical skills. Overall, urbanites seem to question the trustworthiness of media content slightly more than youths from more rural regions.
Results from the reflection dimension confirm that Ivorian youths are constantly exposed to malevolent forms of communication and media malpractices such as cyberbullying, hate speech, sexual harassment, and disinformation. Most young people show strong abilities when it comes to recognizing media problems and using prevention or coping strategies to handle them. Exceptions are politically motivated disinformation and biased reporting which are taken as normal in the Ivorian context. Due to this tendency towards normalization only very few young people reflect critically upon this media malpractice. Reflection on a deeper level such as on the impact of media messages or motivations of news outlets is often missing among young people." (Executive summary)
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"Young Ugandans are reluctant to voice their concerns and take part in public discussions according to indicative findings from the MIL INDEX country study presented here. The eight focus groups conducted for the study in Kampala and Bugembe early in 2019 revealed that youths are using both traditio
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nal and social media extensively, but discussions of political and public issues take place mainly in closed circles on platforms like WhatsApp. “It is a suffocated environment,” says media expert Gerald Businge.
This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Uganda. It addresses five dimensions of Media and Information Literacy (MIL) based on DW Akademie’s MIL model: access, analysis, reflection, creation, and action.
The focus group participants see themselves living in the “the dot-com era” though access to the Internet and even television is far from universal in Uganda. The smartphone is the most popular device and it serves as a benchmark when judging more traditional media (radio, television, and newspapers). Social media are used alongside traditional media, but there is a feeling that traditional media, especially radio, are losing touch with the Ugandan youth of today. There is a general neglect of printed media, based on an aversion to long reads and often also difficulties in understanding them. Some participants feel they are addicted to social media and online messengers.
When it comes to analytical skills, the Ugandan youths in the focus groups are not very critical of the media environment they live in despite the overwhelming evidence that state control, intimidation, and media concentration are problems in Uganda. But they do pick up on news bias and sensationalism. They are also aware of the fact that online sources and social media information should not be trusted blindly. Participants can differentiate between quality and tabloid-type media, but an alarming proportion does not know their constitutional right to freedom of expression.
The level of reflection on the part of focus group participants is medium to low. They can render many cases of cyberbullying/hate speech, disinformation and cybercrime, though they are not always aware of the difference. Especially the examples of cyber-harassment that are recounted in the focus groups reveal that female youths are primarily targeted. At the same time there seems to be little in the way of counselling for victims and there was not enough reflection of the background to such malevolent forms of communication. Strategies in coping with them are not very elaborate, though some groups did mention methods of verification in the context of disinformation several times. There is considerable potential for support when it comes to dealing with cyberbullying, cyber-harassment, hate speech and cybercrime." (Executive summary)
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"Young Namibians are embracing the digital transformation, according to indicative findings from the present MIL INDEX country study. Interestingly, the youths that took part in eight focus groups conducted at the end of 2018 in Windhoek and Rundu are immersed in digital communication but are aware
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of the ambivalent nature of the news and information sources they find on social media and related Internet services. The importance of a critical mindset when navigating the World Wide Web was stressed by the eight experts interviewed as part of the study.
This MIL INDEX study addresses five dimensions of Media and Information Literacy (MIL) according to DW Akademie’s MIL model: access, analysis, reflection, creation, and action. The focus groups conducted for this study reveal that there is a rural/urban divide in terms of access and use of media. The more rural (and older) groups use radio and television on a regular basis, while the more urban (and younger) groups tend to regard traditional media as yesterday’s media. This shift is in line with the rise of social media. Information uptake is coincidental and journalistic content is intermingled with all sorts of trivia when consumed in social networks. Smartphones are regarded by many as a substitute for newspapers, radio, and television. Amongst those who continue using traditional media, radio is turned to more often for information while TV is regarded more as an entertainment medium.
Considering analytical skills, there is a certain disenchantment of the Namibian youths with journalistic media, the reporting being considered not close enough to the interests and issues of the youth. But it was interesting to find that the focus group participants’ appraisal of media in terms of trustworthiness is the exact opposite of their consumption patterns. While the discussions documented frequent use of social media these are evaluated as least trustworthy, whereas newspapers are rated highly on the trustworthiness scale but were hardly ever read. There is an awareness of the ambivalent quality of news and information on social media, but the youths cannot always name sources they consider produce high-quality information.
The results in the reflection dimension are ambivalent. The youths can recount numerous cases of cyberbullying and disinformation (“fake news”). But the accompanying survey shows that while they reject hate speech and disinformation, there is a certain willingness to accept cyberbullying as given. This is echoed in the focus groups where participants’ advice is often to ignore hateful messages, rather than do something about them. However, the groups do discuss many other strategies in coming to terms with and combatting cyberbullying and disinformation. Rarely do they reflect the motivations that lie behind such behavior. It was also interesting to note that disinformation is mainly discussed with regards to online rather than traditional media." (Executive summary)
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"The internet has revolutionised the way that many of us live our lives, enabling new forms of communication, fostering online communities, fuelling economic growth, and facilitating all manner of entertainment. Yet about half of the world’s population remains offline, and only about 19% of the Le
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ast Developed Countries’ (LDCs) population has access to the internet. The reality of access in rural areas across the world is even more bleak, with access in rural areas sitting at about 14% compared to 42% in urban areas in Global South countries. It is more urgent than ever to focus on affordable and meaningful mobile broadband internet access to deliver on the promise and opportunities of digital development in developing countries of the Global South, with special attention to rural areas and LDCs in general. In order to achieve the universal goals for reducing inequality and achieving universal access by 2030, it is crucial to have clear frameworks that can guide and speed up progress. This Rural Broadband Policy Framework (RBPF) aims to provide guidance to address the persistent ‘Digital Divide’, with a focus on the context and challenges faced in rural areas." (Introduction)
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Since ITU first published this Manual in 2009, the digital technology sector has evolved almost beyond recognition. The Internet is now accessed through a multitude of devices, including mobile phones, tablets and similar handheld computers. The impressive spread of mobile broadband networks has bro
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ught online access to people in areas where fixed infrastructure is limited – for example, outside major urban areas, especially in developing countries. And the world over, more and more young people are growing up using digital technologies.
The second edition of the Manual, published in 2014, extended the list of ICT indicators and added a full on coordination of the national statistical system in the area of ICT statistics. However, the continued rapid growth and evolution of the global information society demands continuous review of our current ICT indicators and their definitions. A key component of ITU’s statistical work therefore involves the development and revision of the international standards used to monitor the progress of countries’ transformation into information societies.
In this third edition, we continue the trend of expanding the list of ICT indicators, while taking stock of the experiences of developed and developing countries alike in the implementation of ICT surveys. In addition, we have also introduced new measurement topics, reflecting the evolving nature of digital access and use.
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"This book discusses how digital inequalities today may lead to other types of inequalities in the Global South. Contributions to this collection move past discussing an access problem - a binary division between 'haves and have-nots' - to analyse complex inequalities in the internet use, benefits,
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and opportunities of people in the Global South region. Using specific case studies, this book underlines how communities in the Global South are now attempting to participate in the information age despite high costs, a lack of infrastructure, and more barriers to entry. Contributions discuss the recent changes in the Global South. These changes include greater technological availability, the spread of digital literacy programs and computer courses, and the overall growth in engagement of people from different backgrounds, ethnicities, and languages in digital environments." (Publisher description)
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"This is the true story of how, against all odds, a remote Mexican pueblo built its own autonomous cell phone network – without help from telecom companies or the government. Anthropologist Roberto J. González paints a vivid and nuanced picture of life in a Oaxaca mountain village and the collect
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ive tribulation, triumph, and tragedy the community experienced in pursuit of getting connected. In doing so, this book captures the challenges and contradictions facing Mexico's indigenous peoples today, as they struggle to wire themselves into the 21st century using mobile technologies, ingenuity, and sheer determination. It also holds a broader lesson about the great paradox of the digital age, by exploring how constant connection through virtual worlds can hinder our ability to communicate with those around us." (Back cover)
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"[Este libro] presenta ocho capítulos que se muestran críticos frente a las posibilidades y promesas de la cultura digital, denunciando que la red ha reproducido las formas de desigualdad del mundo analógico. Los autores proponen una reflexión crítica frente a ciertos discursos que se presentan
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como democráticos y subversivos en la sociedad del e-conocimiento, pero que esconden en su funcionamiento retazos de la tiranía monopolizadora neocapitalista que ha encontrado en el ciberespacio un nuevo lugar de colonización y explotación. Muestran una visión crítica, política e ideológica desde el ámbito latinoamericano, una visión un tanto tecnopesimista en ocasiones, pero muy necesaria en el siglo xxi." (Prólogo, página 10)
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"Inequalities are the unwanted companions of media and communication. Traditional analogue mass media were criticized for creating inequalities by being biased, serving hegemonic interests, and accumulating far too much power in the hands of mighty industrial conglomerates. Under the digital regime,
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most inequalities survived, and new ones occurred. Knowledge gaps transformed into digital divides, news journalism is challenged by social networking sites, and global corporate monopolies outperform national media companies. Algorithmic selection, surveillance, Big Data and the Internet of Things are creating new inequalities which follow traditional patterns of class, gender, wealth and education. This book revisits old and new media and communication inequalities in times of digital transition." (Back cover)
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"The development of the national environment of the Internet in Brazil is strong and positive, and in line with international standards when considering the regulatory framework. However, there are enforcement problems in some areas and significant shortcomings in access and connectivity for citizen
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s. Although there has been an increase in access to the Internet for Brazilians, there are still inequalities in the conditions for use and appropriation of ICTs, which can be pointed out as one of the most critical national issues for Internet development." (Executive summary, page 17)
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"This book is a guide on how to build a community network, a shared local telecommunications infrastructure, managed as a commons, to access the internet and other digital communications services. It was written collectively by a group of community network pioneers in Europe, activists and researche
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rs during a writing residency week held in Vic, Catalonia in October 2018. It was a time of hard work and fast writing, but also of discussions in a friendly environment. Meant for a wide audience, the book includes practical knowledge illustrated by several hands-on experiences – a set of 32 real-life stories – as well as legal, technical, governance, economic and policy material extracted from netCommons, a three-year-long research project supported by the European Commission. Its goal is to guide the reader through a set of actions aimed at setting up and fostering the growth of a community network, but also, for policy makers, local administrations and the general public, to create the right conditions to let community networks bloom and flourish. Starting with presentations of successful community networks, and an introduction to the importance and the role of community networks, it provides stepby-step guidelines and concrete information on the resources needed to start a community network, get it running, and keep it sustainable in the long term. From technical options to economic models, governance choices, legal requirements, and the various skills involved, this lively resource proposes ways to engage with a local community at every stage of a community network." (Publisher description)
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"This report is structured according to five overlapping themes that we consider a helpful framework for assessing internet health: privacy and security, openness, digital inclusion, web literacy, and decentralization, but it’s designed so you can read the articles in any order." (Introduction)
"Was hilft gegen die Landflucht? Digitale Strategien können ländliche Räume vitalisieren. Die Autorin begibt sich auf einen Landspaziergang durch zukünftige digitale Welten: Glasfaser, Offene Daten und Sensoren im Internet der Dinge tauchen ebenso auf wie smarte Mobilität, Roboter in der Gesund
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heitsvorsorge und smarte Bürger. Die ländlichen Orte stehen vor der Entscheidung, sich auf den digitalen Weg zu machen, ohne dabei ihre Traditionen und Eigenheiten aufzugeben. Das Buch ist eine Einladung, den eigenen Platz in der digitalen Welt zu finden im Sinne von Eigenheit, Freiheit und Gemeinwohlorientierung. Denn ohne digitales Land ist auch kein Staat zu machen." (Verlagsbeschreibung)
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"Mobile technology has spread rapidly around the globe. Today, it is estimated that more than 5 billion people have mobile devices, and over half of these connections are smartphones. But the growth in mobile technology to date has not been equal, either across nations or within them. People in adva
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nced economies are more likely to have mobile phones – smartphones in particular – and are more likely to use the internet and social media than people in emerging economies. For example, a median of 76% across 18 advanced economies surveyed have smartphones, compared with a median of only 45% in emerging economies. Smartphone ownership can vary widely by country, even across advanced economies. While around nine-in-ten or more South Koreans, Israelis and Dutch people own smartphones, ownership rates are closer to six-in-ten in other developed nations like Poland, Russia and Greece. In emerging economies, too, smartphone ownership rates vary substantially, from highs of 60% in South Africa and Brazil to just around four-in-ten in Indonesia, Kenya and Nigeria. Among the surveyed countries, ownership is lowest in India, where only 24% report having a smartphone." (Pages 39-40)
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"Que se haya establecido en primer lugar el uso de la aplicación WhatsApp nos muestra la importancia de las redes en la comunicación personal, afectiva, familiar, en el trabajo, la economía y la organización de las personas. El Facebook denota la importancia e las redes abiertas, sin embargo, ta
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mbién las características como medio de información y el grado de apertura de la población a la información global. En tercer lugar, la importancia del Google y el YouTube como plataformas de exploración de información más especializada en salud, tutoriales para actividades manuales, información agropecuaria, muestra nuevas formas de búsqueda y de adquisición de conocimientos y habilidades en diferentes temas de interés, sin límite. Otras formas de acceder a vincularse de manera colectiva e individual, como la información de otras organizaciones, el correo electrónico, aunque han mostrado numéricamente menos representatividad, su uso no es menos importante, ya que por una parte se trata de contenido local nacional y por otra de comunicación personalizada. Respecto a las brechas del uso del Internet frente al nivel de educación alcanzado, estas pueden ser disminuidas gracias a las herramientas, como el uso de mensajes de voz, por lo que llamamos a los jóvenes a darse la tarea de encontrar la manera de transferir estos conocimientos a las personas con mayores dificultades. De manera que se independicen para atender sus propias necesidades de comunicación. Al mismo tiempo que el estudio ha encontrado relaciones de solidaridad entre familiares y vecinos, que llevan más allá del uso individual de estos medios, por lo que alentamos a mantener estos mecanismos de colaboración. La radio y la televisión son todavía importantes medios de información, sin embargo, la tendencia en la propia comunidad Macharetí muestra que puede ser complementario al uso del internet, lo que en los próximos años ayudaría a disminuir la brecha generacional entre los distintos medios de difusión y comunicación." (Conclusiones, página 79-80)
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