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Digital Access, Inequalities & Inclusion

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Digital Inclusion Across the Globe: What is Being Done to Tackle Digital Inequities?

Bianca C. Reisdorf, Colin Rhinesmith (eds.)

Social Inclusion, volume 8, issue 2 (2020), pp. 132-259

"There is a large body of research that has examined digital inequities, inequalities, and divides—i.e., those countries, communities, and individuals digitally left behind or disadvantaged. Whereas we know quite a lot about what is lacking and for whom, there is less focus on what works to allevi ... more

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Mobile Internet Connectivity 2020 Sub-Saharan Africa Factsheet

GSMA (2020), 2 pp.

"There are now more than 3.8 billion mobile internet subscribers globally, representing 49% of the world’s population. However, adoption has not been equitable, with mobile internet adoption standing at 26% in Sub-Saharan Africa at the end of 2019. The region accounts for almost half of the global ... more

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Digital Inclusion Across the Americas and the Caribbean

Laura Robinson, Jeremy Schulz, Matías Dodel, Teresa Correa, Eduardo Villanueva-Mansilla et al.

Social Inclusion, volume 8, issue 2 (2020), pp. 244-259

"This research brings together scholarship across the Americas and Caribbean to examine digital inclusion initiatives in the following countries: Uruguay, Chile, Peru, Brazil, Mexico, Cuba, Jamaica, the United States, and Canada. Across the cases, several themes emerge that offer important indicator ... more

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Exclusión y deriva: Dinámicas fronterizas de la digitalidad

Johanna C. Ángel Reyes, Joseba Buj (eds.)

México, DF: Universidad Iberoamericana; Taurus; Fundación Telefónica (2020), 192 pp.

"[Este libro] presenta ocho capítulos que se muestran críticos frente a las posibilidades y promesas de la cultura digital, denunciando que la red ha reproducido las formas de desigualdad del mundo analógico. Los autores proponen una reflexión crítica frente a ciertos discursos que se presentan ... more

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Affordability Report 2020

Washington, DC: Alliance for Affordable Internet (A4AI) (2020), 51 pp.

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Meaningful Connectivity: A New Standard to Raise the Bar for Internet Access

Dhanaraj Thakur, Teddy Woodhouse et al.

Alliance for Affordable Internet (A4AI) (2020), 18 pp.

"The meaningful connectivity standard is a tool to raise the bar for internet access and set more ambitious policy goals for digital development. It sets minimum thresholds across the four dimensions of internet access that matter most to users. These are: regular internet use - minimum threshold: d ... more

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The Gender Digital Divide Primer

USAID (2020), 8 pp.

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Rural Broadband Policy Framework: Connecting the Unconnected. A Rural Broadband Policy Framework providing guidance to address the 'Digital Divide'

Washington, DC: Alliance for Affordable Internet (A4AI); World Wide Web Foundation; Association for Progressive Communications (APC); CIPESA (2020), 15 pp.

"The internet has revolutionised the way that many of us live our lives, enabling new forms of communication, fostering online communities, fuelling economic growth, and facilitating all manner of entertainment. Yet about half of the world’s population remains offline, and only about 19% of the Le ... more

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Connecting with Confidence: Literature Review

Katie Drew, John Wannes, Aaron Martin, Silva Pelucchi

UNHCR (2020), 23 pp.

"Specifically, the review focuses on the means, barriers, and associated cybersecurity and privacy concerns that refugees face around connectivity. This includes but is not limited to mobile connectivity and social media, particularly in displacement contexts. While these subjects may at times inter ... more

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WorldCat (177)

The Digital Divide

Jan van Dijk

Cambridge: Polity Press (2020), vi, 184 pp.

"Contrary to optimistic visions of a free internet for all, the problem of the 'digital divide' - the disparity between those with access to internet technology and those without - has persisted for close to twenty-five years. In this textbook, Jan van Dijk considers the state of digital inequality ... more

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Africa’s Digital Divide and the Promise of E-Learning
Deep Insights

Matthias Krönke

Afrobarometer (2020), 18 pp.

"On average across 34 countries, one in five adults (20%) have access to both a smartphone and a computer, while 43% only have access to a basic cell phone. In 15 out of 34 countries, at least half of adults have access to a smartphone or a computer or both. About three in 10 respondents (31%) use t ... more

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Measuring Digital Development: Facts and Figures

Geneva: ITU (2020), 17 pp.

"Facts and Figures 2020 reveals that people in rural areas continue to face greater challenges than people in urban areas in terms of remaining connected during the lockdown, especially in developing economies. Large swathes of the rural landscape are still not covered by mobile broadband networks, ... more

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The Digital Exclusion of Women with Disabilities: A Study of Seven Low- and Middle-Income Countries

London: GSMA (2020), 43 pp.

"1. Women with disabilities have among the lowest rates of mobile and smartphone ownership. In most countries, ownership gaps are widest between men without disabilities and women with disabilities. Even in countries where the mobile gender gap is small or nonexistent, there is still a disability ga ... more

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Media and Information Literacy Index. Country Report Namibia

Dennis Reineck

Bonn: Deutsche Welle DW Akademie (2020), 25 pp.

"Young Namibians are embracing the digital transformation, according to indicative findings from the present MIL INDEX country study. Interestingly, the youths that took part in eight focus groups conducted at the end of 2018 in Windhoek and Rundu are immersed in digital communication but are aware ... of the ambivalent nature of the news and information sources they find on social media and related Internet services. The importance of a critical mindset when navigating the World Wide Web was stressed by the eight experts interviewed as part of the study. This MIL INDEX study addresses five dimensions of Media and Information Literacy (MIL) according to DW Akademie’s MIL model: access, analysis, reflection, creation, and action. The focus groups conducted for this study reveal that there is a rural/urban divide in terms of access and use of media. The more rural (and older) groups use radio and television on a regular basis, while the more urban (and younger) groups tend to regard traditional media as yesterday’s media. This shift is in line with the rise of social media. Information uptake is coincidental and journalistic content is intermingled with all sorts of trivia when consumed in social networks. Smartphones are regarded by many as a substitute for newspapers, radio, and television. Amongst those who continue using traditional media, radio is turned to more often for information while TV is regarded more as an entertainment medium. Considering analytical skills, there is a certain disenchantment of the Namibian youths with journalistic media, the reporting being considered not close enough to the interests and issues of the youth. But it was interesting to find that the focus group participants’ appraisal of media in terms of trustworthiness is the exact opposite of their consumption patterns. While the discussions documented frequent use of social media these are evaluated as least trustworthy, whereas newspapers are rated highly on the trustworthiness scale but were hardly ever read. There is an awareness of the ambivalent quality of news and information on social media, but the youths cannot always name sources they consider produce high-quality information. The results in the reflection dimension are ambivalent. The youths can recount numerous cases of cyberbullying and disinformation (“fake news”). But the accompanying survey shows that while they reject hate speech and disinformation, there is a certain willingness to accept cyberbullying as given. This is echoed in the focus groups where participants’ advice is often to ignore hateful messages, rather than do something about them. However, the groups do discuss many other strategies in coming to terms with and combatting cyberbullying and disinformation. Rarely do they reflect the motivations that lie behind such behavior. It was also interesting to note that disinformation is mainly discussed with regards to online rather than traditional media." (Executive summary) more

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Media and Information Literacy Index. Country Report Uganda

Dennis Reineck, Luise Krumm

Bonn: Deutsche Welle DW Akademie (2020), 25 pp.

"Young Ugandans are reluctant to voice their concerns and take part in public discussions according to indicative findings from the MIL INDEX country study presented here. The eight focus groups conducted for the study in Kampala and Bugembe early in 2019 revealed that youths are using both traditio ... nal and social media extensively, but discussions of political and public issues take place mainly in closed circles on platforms like WhatsApp. “It is a suffocated environment,” says media expert Gerald Businge. This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Uganda. It addresses five dimensions of Media and Information Literacy (MIL) based on DW Akademie’s MIL model: access, analysis, reflection, creation, and action. The focus group participants see themselves living in the “the dot-com era” though access to the Internet and even television is far from universal in Uganda. The smartphone is the most popular device and it serves as a benchmark when judging more traditional media (radio, television, and newspapers). Social media are used alongside traditional media, but there is a feeling that traditional media, especially radio, are losing touch with the Ugandan youth of today. There is a general neglect of printed media, based on an aversion to long reads and often also difficulties in understanding them. Some participants feel they are addicted to social media and online messengers. When it comes to analytical skills, the Ugandan youths in the focus groups are not very critical of the media environment they live in despite the overwhelming evidence that state control, intimidation, and media concentration are problems in Uganda. But they do pick up on news bias and sensationalism. They are also aware of the fact that online sources and social media information should not be trusted blindly. Participants can differentiate between quality and tabloid-type media, but an alarming proportion does not know their constitutional right to freedom of expression. The level of reflection on the part of focus group participants is medium to low. They can render many cases of cyberbullying/hate speech, disinformation and cybercrime, though they are not always aware of the difference. Especially the examples of cyber-harassment that are recounted in the focus groups reveal that female youths are primarily targeted. At the same time there seems to be little in the way of counselling for victims and there was not enough reflection of the background to such malevolent forms of communication. Strategies in coping with them are not very elaborate, though some groups did mention methods of verification in the context of disinformation several times. There is considerable potential for support when it comes to dealing with cyberbullying, cyber-harassment, hate speech and cybercrime." (Executive summary) more

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How Many Children and Young People Have Internet Access at Home? Estimating Digital Connectivity During the COVID-19 Pandemic

New York: UNICEF (2020), 13 pp.

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Google Scholar (214)

WorldCat (212)

Connected: How a Mexican Village Built its Own Cell Phone Network

Roberto Jesús González

Oakland, Calif.: University of California Press (2020), xiii, 259 pp.

"This is the true story of how, against all odds, a remote Mexican pueblo built its own autonomous cell phone network – without help from telecom companies or the government. Anthropologist Roberto J. González paints a vivid and nuanced picture of life in a Oaxaca mountain village and the collect ... more

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Making Open Development Inclusive: Lessons from IDRC Research

Matthew L. Smith, Ruhiya Kristine Seward (eds.)

Cambridge, Mass.: MIT Press; International Development Research Centre (IDRC) (2020), xiv, 498 pp.

"Making Open Development Inclusive: Lessons from IDRC Research focuses on the connection between openness and inclusion in global development. It brings together the latest research that cuts across a wide variety of political, economic, and social arenas - from governance to education to entreprene ... more

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Assessing Internet Development in Ethiopia: Using UNESCO’s Internet Universality ROAM-X Indicators

Paris; Addis Ababa: UNESCO; Addis Ababa Science and Technology University (2020), 200 pp.

"The Addis Ababa Science and Technology University, in collaboration with UNESCO, conducted a comprehensive assessment of Internet development in Ethiopia using the UNESCO Internet Universality ROAM-X Indicators framework. The evaluation examined 109 core and 23 non-core indicators. This effort aime ... more

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Assessing Internet Development in Kenya: Using UNESCO’s Internet Universality ROAM-X Indicators

Grace Githaiga, Victor Kapiyo et al.

Paris: UNESCO; Kenya ICT Action Network (KICTANet) (2020), 167 pp.

Africa’s Digital Divide and the Promise of E-Learning Deep Insights

Africa’s Digital Divide and the Promise of E-Learning
Deep Insights