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"The objective of this study is to look at how two prominent Arab-language news organisations, BBC Arabic and Al Jazeera Arabic (AJA), have used social media and user-generated content — photos, videos and comments — to provide coverage of the uprising in Syria. Due to the unique pressures in co ... more
"This study focuses on digital archive management and will review the current “state of play” in archive management for content creators. It includes both academic and industry research, as well as the results of site visits to nine media organizations located in Thailand, Nepal, Sri Lanka, and ... more
"Speak safe" introduces reporters, journalists and bloggers to simple yet effective practices for maintaining control of important information and communications. Thirteen short chapters, of two to four pages each, provide basic knowledge about issues such as safe emailing, surfing, Wi-Fi, data dele ... more
"To help improve the flow of information among marginalized communities of West Kalimantan Indonesia, where large palm oil companies wield tremendous power, the Internews Center for Innovation and Learning initiated a three-month pilot project in September 2011 that combined the power of mobile phon ... more
"For the media in Kenya to improve further, the following recommendations emerge from the study: Provide clear regulation that liberates the media at all levels, including in the editorial process; invest in practical training of media professionals to cope with the dynamic media sector and the new ... more
"Between May 19th-27th, 2012, a team of four trained interviewers conducted interviews with 400 randomly selected adults representative of the adult population in Obo, the capital of Haut-Mbomou, one of the 14 prefectures of the Central African Republic (CAR), and its surroundings [...] Radio is the ... more
"Internews surveyed more than 120 Syrian refugees in Zaatari camp, asking a set of 30 questions about information needs, sources, and trust levels. Additionally, 20 in-depth key informant interviews were conducted with humanitarian workers and media professionals in Jordan and in Beirut, Lebanon. As ... more
"This report offers an overview of results of an assessment that sought to investigate the audience impact of Internews’ network of five FM radio stations in southern Sudan and two transitional areas that were established to provide their communities with critical information about the peace agree ... more
"The Media Map Project is investigating the relationships between media and development, and analyzing the impact of media development assistance in specific contexts. The project undertakes a three-pronged approach. Part 1, Quantifying Media is an extensive quantitative analysis of macro data, appl ... more
"This manual describes the process for starting a local radio station—the organization of community support and planning, equipment needs, programming strategies, business growth and sustainability and journalistic ethics and standards. This manual does not insist that you follow a set of rules to ... more
"The international development community needs to spend less time training journalists and more time on efforts to build country level leadership for a strong and independent media as a key institution of development. This means longer-term programs, facilitating carefully planned and rigorous appro ... more
"This report maps the evolution of evaluation and donor decision making in media development over the last two decades. Through interviews with media development donors, implementers and academics, we examine major donor perspectives on monitoring and evaluation (M&E), the main challenges within med ... more
"Serious communication gaps between the humanitarian sector and refugees in Dadaab, Kenya, are increasing refugee suffering and putting lives at risk. There are clear indications that these information gaps are hampering the aid response and that despite important efforts from individual agencies, c ... more

Libya Media Assessment

Washington, DC; London: Internews (2011), 43 pp.
"This paper explores the use of new information technologies in Russia to examine the next generation of media development and to ask how the ability of the “network society” – and the new forms of collective action it allows to contribute to social change can be supported. Building on the ide ... more