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Reporting on Gender-Based Violence in the Syria Crisis: Facilitator’s Guide
United Nations Population Fund (UNFPA) (2016), 73 pp.
"The purpose of the training workshop in this manual is to improve the skills of media professionals and communication officers in reporting gender-based violence in humanitarian crisis settings; to enhance the quality of reporting by instilling ethical principles; and to increase awareness among th
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Lifeline Production Manual: A Guide on How to Make Programming for People Affected by Humanitarian Emergencies
London: BBC Media Action (2016), 26 pp.
"The purpose of Lifeline programming is to make content for people affected by humanitarian crises in order to help save lives and reduce suffering [...] Lifeline programming requires a different approach from conventional newsgathering and reporting. It involves sharing practical, actionable inform
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The IFRC and Community Resilience: Communication Guidance for National Societies
Geneva: International Federation of Red Cross and Red Crescent Societies (IFRC) (2016), 25 pp.
"The International Federation of Red Cross and Red Crescent Societies (IFRC) has developed this paper to support Red Cross and Red Crescent staff and volunteers in their communication and advocacy on community resilience. The paper explains the IFRC’s definition of and approach to building communi
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Managing Social Media During Emergencies Guide
Adelaide: Local Government Association of South Australia (2016), 34 pp.
"This Managing Social Media During Emergencies Guide is designed to assist Councils to better plan, manage and continue to improve the effectiveness of social media use during an emergency event." (Intorduction, page 4)
"This resource guide assesses the broad role of information and communication in disaster situations and complex emergencies. It highlights a number of distinct communication phases or cycles associated with emergency or crisis communication, as well as defining the broad range and diversity of init
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Communication for Humanitarian Action Toolkit (CHAT)
Key Guides
Adelaide; New York: University of Adelaide, Applied Communication Collaborative Research Unit (ACCRU); UNICEF, working version (2015), 67 pp.
"Welcome to the Communication for Humanitarian Action Toolkit, CHAT. It has been designed with practitioners in mind and is a resource that you can work with and adapt as you strive towards your communication for humanitarian action goals. The toolkit provides guidance to humanitarian and developmen
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Coordination Around Communicating with Disaster-Affected Communities: Insights from Typhoon Haiyan
Humanitarian Exchange, issue 65 (2015), pp. 19-23
"Sudden-onset emergencies are typically chaotic, making effective communication between communities, humanitarian responders and governments, whether local or international, challenging. Building on experience from the response to Typhoon Bopha in Mindanao in 2012, the United Nations Office for the
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Trapped in a Propaganda War. Abandoned. Frustrated. Stigmatized: Understanding Information and Communication Needs Among IDPs in Eastern Ukraine
Arcata, Calif.; Washington, DC: Internews (2015), 20 pp.
"As information among internally displaced people (IDPs) spreads mostly through word-of-mouth and social media, rumors and misinformation are rife. Citizens in eastern Ukraine have low trust in traditional media, and Ukrainian TV is largely not perceived as a credible source of information. IDPs do
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Humanitarian Broadcasting in Emergencies: A Synthesis of Evaluation Findings
London: BBC Media Action (2015), 64 pp.
"This synthesis of evidence suggests that BBC Media Action interventions have an important role to play in assisting people affected by crisis, and is consistent with other literature that highlights the role of media in providing accurate and reliable information in crisis. It highlights that, as w
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Humanitarianism, Communications and Change
New York et al.: Peter Lang (2015), xi, 279 pp.
Typhoon Hayian Learning Review: A Review of 'Communicating with Communities' Initiatives and Coordination in the Response to Typhoon Haiyan in the Philippines
CDAC Network (2014), 53 pp.
"The review acknowledges that a stronger commitment by humanitarian agencies to address communication and information needs was seen after Typhoon Haiyan than in previous disasters. However, efforts are still required to ensure the consistency and coordination of ‘communication with communities’
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"Twitter is the primary social media platform discussed in this Think Brief. However, the use of hashtags has spread to other social media platforms, including Sina Weibo, Facebook, Google+ and Diaspora. As a result, the ideas behind hashtag standardization may have a much larger sphere of influence
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Locating Disaster Communication in Changing Communicative Ecologies Across the Pacific
Australian Journal of Telecommunications and the Digital Economy (AJTDE), volume 2, issue 4 (2014), 16 pp.
"According to ITU statistics, around 60 percent of Pacific Islanders had access to a mobile in 2012, compared to just 10 percent in 2006. In many Pacific countries mobile phones are, therefore, emerging as a key element of the local communication systems, and are being be built into disaster managem
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Broadcasting for Public Warning, Disaster Mitigation and Relief
Geneva: ITU (2014), 13 pp.
"Terrestrial radio and television broadcasting is a critically important medium for information dissemination to the public in times of emergencies. The intrinsic one-to-many broadcast architecture and the geographic diversity of terrestrial broadcast transmission facilities provide high service rel
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Communicating with Communities: A Case Study and Guide from Pakistan and Elsewhere
Geneva: International Organization for Migration (IOM); Humanitarian Accountability Partnership (HAP) (2014), xix, 109 pp.
"The purpose of this handbook is to highlight achievements, as well as ongoing efforts and future plans, in improving information delivery to and communication with affected communities. This guide highlights the lack of critical information in emergency response and what needs to be done to ensure
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Practice Brief: Communicating with Communities During the First Six Weeks of an Emergency Response
CDAC Network (2014), 9 pp.
"This practice brief outlines the essential ‘Communicating with Communities’ (CwC) elements’ required during the first six weeks of a humanitarian response. Many of the core elements are not ‘new’ to humanitarian response; however, while practitioners will be familiar with many of them, ev
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Media and Development
Deep Insights
London: Zed Books (2014), 231 pp.
"From encouraging charitable donations and delivering public health messages to promoting democratic participation and state accountability, the media can play a crucial role in development. Yet the influence of the media is not always welcome. It can also be used as a mechanism of surveillance and
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The 2010 Earthquake and Media in Haiti: Journalistic Transformations, Democracy and the Politics of Disaster
Tulane University, School of Liberal Arts, Doctoral Thesis (2014), x, 312 pp.
"The role of the media as a civic institution that acts on behalf of and in alliance with civil society in times of crisis is the central theme of this dissertation. Prior research has demonstrated that Haiti’s media has been at the heart of such a role in civic society throughout the country’s
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