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Managing Social Media During Emergencies Guide
Adelaide: Local Government Association of South Australia (2016), 34 pp.
"This Managing Social Media During Emergencies Guide is designed to assist Councils to better plan, manage and continue to improve the effectiveness of social media use during an emergency event." (Intorduction, page 4)
Reporting on Gender-Based Violence in the Syria Crisis: Facilitator’s Guide
United Nations Population Fund (UNFPA) (2016), 73 pp.
"The purpose of the training workshop in this manual is to improve the skills of media professionals and communication officers in reporting gender-based violence in humanitarian crisis settings; to enhance the quality of reporting by instilling ethical principles; and to increase awareness among th
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Lifeline Production Manual: A Guide on How to Make Programming for People Affected by Humanitarian Emergencies
London: BBC Media Action (2016), 26 pp.
"The purpose of Lifeline programming is to make content for people affected by humanitarian crises in order to help save lives and reduce suffering [...] Lifeline programming requires a different approach from conventional newsgathering and reporting. It involves sharing practical, actionable inform
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The Handbook of International Crisis Communication Research
Chichester: Wiley Blackwell (2016), xix, 525 pp.
"The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines
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Disaster Risk Reduction Information Kit for Media
Vientiane Capital (LA): Department of Disaster Management and Climate Change (DDMCC) (2016), 61 pp.
"The media can make a real difference in the way people think about and act on disasters. Reporters, commentators, editors, broadcasters, and all members of the media can do more than just inform and raise awareness about disasters. By exploring the root causes of disasters and their social dimensio
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Coordination Around Communicating with Disaster-Affected Communities: Insights from Typhoon Haiyan
Humanitarian Exchange, issue 65 (2015), pp. 19-23
"Sudden-onset emergencies are typically chaotic, making effective communication between communities, humanitarian responders and governments, whether local or international, challenging. Building on experience from the response to Typhoon Bopha in Mindanao in 2012, the United Nations Office for the
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Humanitarianism, Communications and Change
New York et al.: Peter Lang (2015), xi, 279 pp.
Communication for Humanitarian Action Toolkit (CHAT)
Key Guides
Adelaide; New York: University of Adelaide, Applied Communication Collaborative Research Unit (ACCRU); UNICEF, working version (2015), 67 pp.
"Welcome to the Communication for Humanitarian Action Toolkit, CHAT. It has been designed with practitioners in mind and is a resource that you can work with and adapt as you strive towards your communication for humanitarian action goals. The toolkit provides guidance to humanitarian and developmen
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Trapped in a Propaganda War. Abandoned. Frustrated. Stigmatized: Understanding Information and Communication Needs Among IDPs in Eastern Ukraine
Arcata, Calif.; Washington, DC: Internews (2015), 20 pp.
"As information among internally displaced people (IDPs) spreads mostly through word-of-mouth and social media, rumors and misinformation are rife. Citizens in eastern Ukraine have low trust in traditional media, and Ukrainian TV is largely not perceived as a credible source of information. IDPs do
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"This resource guide assesses the broad role of information and communication in disaster situations and complex emergencies. It highlights a number of distinct communication phases or cycles associated with emergency or crisis communication, as well as defining the broad range and diversity of init
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Humanitarian Broadcasting in Emergencies: A Synthesis of Evaluation Findings
London: BBC Media Action (2015), 64 pp.
"This synthesis of evidence suggests that BBC Media Action interventions have an important role to play in assisting people affected by crisis, and is consistent with other literature that highlights the role of media in providing accurate and reliable information in crisis. It highlights that, as w
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Practice Brief: Communicating with Communities During the First Six Weeks of an Emergency Response
CDAC Network (2014), 9 pp.
"This practice brief outlines the essential ‘Communicating with Communities’ (CwC) elements’ required during the first six weeks of a humanitarian response. Many of the core elements are not ‘new’ to humanitarian response; however, while practitioners will be familiar with many of them, ev
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Why Information Matters: A Foundation for Resilience
Deep Insights
Internews (2014), 84 pp.
"This report: 1. Defines “information ecosystems” and proposes an analytic framework of eight critical dimensions for understanding them; 2. Analyzes information ecosystems across a spectrum of change and their impact on resilience, referencing four case studies of Internews’ previous work [In
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"Twitter is the primary social media platform discussed in this Think Brief. However, the use of hashtags has spread to other social media platforms, including Sina Weibo, Facebook, Google+ and Diaspora. As a result, the ideas behind hashtag standardization may have a much larger sphere of influence
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Broadcasting for Public Warning, Disaster Mitigation and Relief
Geneva: ITU (2014), 13 pp.
"Terrestrial radio and television broadcasting is a critically important medium for information dissemination to the public in times of emergencies. The intrinsic one-to-many broadcast architecture and the geographic diversity of terrestrial broadcast transmission facilities provide high service rel
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The 2010 Earthquake and Media in Haiti: Journalistic Transformations, Democracy and the Politics of Disaster
Tulane University, School of Liberal Arts, Doctoral Thesis (2014), x, 312 pp.
"The role of the media as a civic institution that acts on behalf of and in alliance with civil society in times of crisis is the central theme of this dissertation. Prior research has demonstrated that Haiti’s media has been at the heart of such a role in civic society throughout the country’s
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Central African Republic: Supporting the Media and Humanitarian Information and Communication in a Complex Emergency. Roundtable Report, 5-6 February 2014, Yaoundé, Cameroon
International Media Support (IMS) (2014), 30 pp.
"This two-day roundtable brought together representatives from key organizations and institutions in CAR as well as representatives from international organizations currently operating in CAR. The aim was to address the needs for media support and humanitarian information and communication and to en
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