"Die Arbeit widmet sich der Dynamik öffentlicher Online-Deliberation. Basierend auf einer kritischen Auseinandersetzung mit dem klassischen Deliberationskonzept werden neben der Argumentation ausserdem Narration, Emotionsäusserungen und Humor als deliberative Kommunikationsformen diskutiert. Neben
...
der Gegenargumentation werden Empathie, Konstruktivität, Reflexivität und echte Fragen als Bestandteile deliberativer Reziprozität betrachtet. Empirisch wird mittels relationaler Inhalts- und Sequenzanalyse zweier Online-Beteiligungsverfahren untersucht, inwiefern unterschiedliche Kommunikationsformen nachfolgende klassische und inklusive deliberative Reziprozität beeinflussen." (Verlagsbeschreibung)
more
"Ofcom has identified three features not currently captured under the existing regulatory framework that may present a risk to media plurality: online intermediaries and their algorithms control the prominence they give to different news sources and stories; the basis on which online intermediaries
...
serve news via their algorithms is not sufficiently transparent; consumers do not always critically engage with the accuracy and partiality of online news. As part of this work, Ofcom commissioned Ipsos UK to conduct qualitative research to help them understand people’s experiences, attitudes, and expectations around online news consumption. The research explored how well people understand the role of online intermediaries in determining the sources and types of news stories they see, how people critically assess online news stories, and whether exposure to a wide range of sources and viewpoints matters to them. Methodology: The research used a longitudinal design which combined online diaries with reconvened online deliberative workshops across four stages. This design enabled the complexity of how online intermediaries work and low levels of understanding around personalisation and media plurality rules to be fully considered, deliberated and reflected upon. Participants were given information about online intermediaries, personalisation (including the use of algorithms and choice architecture), and media plurality to help take them on a journey from spontaneous views to informed citizens." (Introduction, page 4)
more
"This report outlines the findings from the initial scoping phase of a project supported by a grant from Omidyar Network and launched by the Institute for Strategic Dialogue (ISD) and CASM Technology to identify online spaces used by extremist, hate and disinformation actors and communities as they
...
increasingly move away from mainstream social media platforms. The report outlines the key barriers posed by these platforms to researching and mitigating harmful content and behaviours, and reviews existing research methodologies and tools to address these barriers. Finally, the report presents possible future scenarios for the evolving online ecosystem, and proposes a series of initial recommendations for policy-makers, platforms and the research community." (About this publication)
more
"Este es un reporte sobre el comportamiento de los hogares con posibilidad real de consumir contenidos en línea." (commbox)
"As for internet use, the percentage of the population with access to internet rose to 89% in 2019 from 48% in 2015. Access to a mobile phone and internet in Jordan has become a matter of choice rather than affordability or accessibility. The Syrian refugee crisis explains the overshooting in mobile
...
phone penetration in Jordan during the 2010s. During the past decade, the Jordanian telecommunications industry has transformed from duopoly to oligopoly. Jordan’s three major telecommunications companies together worked to protect their positions in the Jordanian telecoms market. The market saw constant growth and a rapid introduction of new media technologies. Due to these technological advancements, the country has become known in the region as an increasingly influential tech hub [...] In the public sphere, Jordan has experienced an unstable legal and regulatory landscape for the media. The government constantly revises its audiovisual media and publications laws. This places those media networks with a proximity to the state at an advantage, since they have deeper insight into the expectations of the state. Independent media, on the other hand, suffers from the successive governments’ meddling in the foundational laws of the media industry. The work of journalists has been often obstructed by the blocking of hundreds of websites for failing to comply with one or another rendition of the publications law. Many journalists found their employers losing investors and/or funding after the state issued a registration requirement for websites publishing content out of Jordan. Due to strong public pressure, this requirement in the publications law was later revised. Jordan’s journalism sphere had a more difficult decade than the technology field. Restrictions on internet access and high taxes on independent media (compared with tax-exemption status for some media agencies that are close to the government) hurt several media organizations. Stagnation and decline in consumption of print media added to the woes. Jordanian newspapers are enjoying higher readership than ever but also the lowest revenues per reader in history. This is due to declining subscription rates. Jordanian journalists were stunned in the first half of the 2010s to see Jordan’s daily newspaper Al-Arab Al-Yawm end print circulation and shut down operations completely a few years later. Subscriptions to daily newspapers declined by 50% compared to their 2000s levels." (Pages 4-5)
more
"Social media companies face an increasingly urgent ethical dilemma about the use of their platforms by Taliban officials and supporters." (Introduction)
"Internews’ work on disinformation in the Philippines aims at uniting the strengths of stakeholders in the media community, civil society, academia, private sector, and social media companies, along six axes: factchecking and myth busting, media and information literacy, public policy advocacy, di
...
sinformation investigation, investment in trustworthy news and media, and algorithm accountability. The latter requires to understand the role each social media platform plays in the information ecosystem, to tailor specific strategies of engagement on and with these platforms. In that context, the Understudied Digital Platforms in the Philippines (UDPP) research project sought to understand the role of lesser-known digital platforms, such as TikTok and WeChat, in the Philippine information environment and draw out strategies to mitigate disinformation among their users. Internews worked with three researchers Jose Mari Hall Lanuza (University of the Philippines, Manila) and Rossine Fallorina and Samuel Cabbuag (University of the Philippines, Diliman) to conduct an Information Ecosystem Assessment (IEA) to look deeper into the role that these platforms play in the media and digital landscape, what their current and future impact may be, and where information actors need to focus their attention. The research provides an in-depth dive into these platforms, examining their affordances, information flows, user demographics, and disinformative potential. The research also offers preliminary recommendations for platforms, policymakers, and public stakeholders to establish regulated but democratic online public spheres within these platforms." (Publisher description)
more
"Although internet penetration rate in Israel stands at 88%, internet infrastructure, and notably the roll-out of fiber-optics, was not properly regulated until December 2020. Therefore, among other things, Israel’s internet speed was in decline in comparison to OECD countries, although it is expe
...
cted to rise in mid-2021. Moreover, frequencies for 5G network deployment have been allocated only as late as August 2020, in significant delay compared to technologically progressed countries. Following global trends, Israelis draw on different technological means to use the internet, and especially to consume media. While fixed telephony demand is in decline, smartphones took over the market with 88% of smartphone ownership. Israel records a specific digital divide among marginalized groups like the Arab population and ultra-Orthodox (Haredi) Jews. Together with the 65+ age group, these three main sectors are susceptible to be affected by digital illiteracy.
The international technology conglomerates that control the Israeli market are Facebook (with its daughter company WhatsApp) in the field of messaging applications and social media, and Google Chrome browser, while the operating system (OS) market is dominated by Microsoft (on desktop) and Google (Android on mobile). The four main Israeli groups operating in the communications market are: Bezeq, HOT, Cellcom and Partner. They are all active in five telecom segments and market them in bundle packages for relatively low prices: cellular, fixed (telephony and internet) infrastructure, internet providing, international calls and multichannel TV. This highly saturated and competitive market has damaged the revenues and future incentives of these companies to invest in cutting-edge infrastructure.
Israelis get most of their political information from online news sites. Some 76% of the public in Israel consume news content on social media at least once a day (40% of Jews and 66% of Arabs). The leading social media platforms are YouTube, Facebook and Twitter; they make a central source for the dissemination of politics, and have significant power in shaping public opinion. Nevertheless, “fake news” is also circulating fast and efficiently on these platforms, making disinformation a troubling phenomenon for Israeli society. Few journalistic initiatives took upon themselves the responsibility for public fact-checking. Traditional media struggles with fragile financial sustainability and business models. Given the populist effect that fake news has on consumers and, consequentially, on revenues, it is risky to rely on traditional media solely, in this matter." (Page 4)
more
"Wie wahren wir die Menschen-, Grund- und Bürgerrechte? Und wie können wir unsere Werte für die Gestaltung disruptiver Innovationen und der digitalen Zukunft nutzen? Die Autor*innen aus Politik, Wissenschaft und Praxis zeigen auf, wie technologische Phänomene mit unseren Werten in Einklang gebra
...
cht werden können und diskutieren normative Impulse und Ideen für die Regelung des Gemeinwohls in der digitalen Welt." (Verlagsbeschreibung)
more
"La Asociación por los Derechos Civiles (ADC) tiene la misión de defender los derechos fundamentales mediante la contribución al diseño de políticas por parte del sector público y privado. Las respuestas de los gobiernos deben promover un espacio público amplio y robusto en internet. Este deb
...
er implica asegurar la libertad de expresión de los usuarios, garantizar condiciones favorables para la creación de grupos online (libertad de asociación) y permitir el ejercicio del derecho de protesta en plataformas (libertad de reunión). Al mismo tiempo, las empresas privadas también tienen la obligación de contribuir a dicha finalidad. Las grandes plataformas poseen un amplio poder para determinar las condiciones en que el discurso puede circular a través de internet. La influencia de estas entidades es incluso mayor que la de muchos países y, por lo tanto, su accionar puede impedir seriamente la circulación de ideas y opiniones. De este modo, el sector privado también se encuentra sujeto al deber de respetar los derechos humanos. La crisis sanitaria producida por el Covid-19 y la intensificación de la polarización política alrededor del mundo -con la situación de Estados Unidos como ejemplo central- ha atraído la atención de la ciudadanía acerca del rol de los Estados y las plataformas para abordar fenómenos como la desinformación y el discurso de odio. Las acciones adoptadas por gobiernos y compañías deben ser sometidas a la más estricta evaluación, ya que ellas influenciarán la forma en que el debate público se llevará a cabo en el futuro." (Resumen ejecutivo)
more
"This report is the culmination of an in-depth investigation aimed at better defining the causes and challenges of information disorder, and offering a viable framework for action [...] The Aspen Institute’s Commission on Information Disorder invited voices from across our society to help build up
...
on our understanding of the issues and our approach to recommendations. This included numerous examples of research, original ideas, draft legislation, and critical analysis from academics, policymakers, and activists—all leveraging deep, real-world experience while striving to meet the scale of the challenge. Each recommendation that follows represents a discrete, actionable idea. Though not all of the recommendations are mutually dependent, they should be considered together—they reinforce and build off one another. For instance, recommendations calling for access and disclosure support those that impose greater accountability for bad actors and, conversely, create a check on overreach. Our recommendations cover multiple areas: technology, society, government, and media. It is also important to note that, with imperfect information, we make imperfect decisions. Due to the opacity of tech and media platforms—how they operate and how they optimize their products—we do not have sufficient understanding of all the coordinated levers that could reduce societal harms while still allowing for innovation, and both individual and community benefit." (Letter from the co-chairs, page 2)
more
"This volume brings together leading experts from a variety of fields to critically evaluate the extent to which global norms on freedom of expression and information have been established and which actors and institutions have contributed to their diffusion. The contributors also consider ongoing a
...
nd new challenges to these norms, from conflicts over hate speech and the rise of populism to authoritarian governments, as well as the profound disruption introduced by the internet. Together, these essays lay the groundwork for an international legal doctrine on global freedom of expression that considers issues such as access to government-held information, media diversity, and political speech." (Publisher description)
more
"The emergence of digital platforms has attracted considerable scholarly attention among media theorists. Yet, much of this scholarship has taken Western platforms such as Facebook, Google, Twitter, Instagram, Netflix, Uber, and so on, as exemplars. In this article, we seek to contribute to the proj
...
ect of de-Westernizing and reregionalizing Internet studies through an analysis of Chinese platforms. Seeking to avoid dichotomizing China and the West, we identify similarities and four overlapping areas of difference between U.S. Internet platforms and Chinese platforms that need to be accounted for as part of a project of de-Westernizing platform studies. Understanding such differences, we argue, is crucial given the hegemonic roles platforms now play in a multipolar world." (Abstract)
more
"This book features pathbreaking analysis from journalists and academics of the changing nature and peril of media capture - how formerly independent institutions fall under the sway of governments, plutocrats, and corporations. Contributors including Emily Bell, Felix Salmon, Joshua Marshall, Joel
...
Simon, and Nikki Usher analyze diverse cases of media capture worldwide, many drawn from firsthand experience. They examine the role played by new media companies and funders, showing how the confluence of the growth of big tech and falling revenues for legacy media has led to new forms of control. Contributions also shed light on how the rise of right-wing populists has catalyzed the crisis of global media. They also chart a way forward, exploring the growing need for a policy response and sustainable models for public-interest investigative journalism." (Publisher description)
more
"The Strategic Guide to Responsible Platform Business highlights alternative strategies that platform organisations can pursue to acknowledge and mitigate platform capitalism’s problematic tendencies. While it is informative for policymakers and civil society, the Guide is mainly meant to be a res
...
ource for decision-makers in European platform firms. It outlines key ethical concerns and trade-offs, to then point to possible responses that have been tried by platforms operating in the market." (Publisher description)
more
"In Chinese, the term wanghong refers to creators, social media entrepreneurs alternatively known as KOLs (key opinion leaders) and zhubo (showroom hosts), influencers and micro-celebrities. Wanghong also refers to an emerging media ecology in which these creators cultivate online communities for cu
...
ltural and commercial value by harnessing Chinese social media platforms, like Weibo, WeChat, Douyu, Huya, Bilibili, Douyin, and Kuaishuo. Framed by the concepts of cultural, creative, and social industries, the book maps the development of wanghong policies and platforms, labor and management, content and culture, as they operate in contrast to its non-Chinese counterpart, social media entertainment, driven by platforms like YouTube, Facebook, Instagram, and Twitch. As evidenced by the backlash to TikTok, the threat of competition from global wanghong signals advancing platform nationalism." (Publisher description)
more
"The Forum on Information & Democracy proposes a number of policy steps to democratic governments and their supporters. Transparency and accountability need to be shored up and content moderation should be done according to democratic mandates and oversight. The impact of new platforms where disinfo
...
rmation can go viral, such as private messenger services, needs to be understood. Through a global democratic coalition, a meaningful alternative should be offered instead of the two dominant models of technology governance: the privatized and the authoritarian. Through the intergovernmental Partnership on Information & Democracy, democratic leaders recognize the information and communication space as a ‘public good’. Now they have to implement their commitments in policies on the national and international level. Our recommendations are designed to shape and support their policy agenda." (Foreword, page 13)
more
"This knowledge brief showcases RNW Media's experience with online community moderation. It explains what community moderation means, why we believe it is an essential component of our Citizens' Voice programme, and the strategies we have developed together with our moderators to guide them in the w
...
ork they do and the decisions they need to make. Also, we present results from research that we conducted on three of our communities to test the effectiveness of our approach. Lastly, our moderators working in Burundi, DRC and Mali share their experience and insights, showing how moderation goes in practice. They talk about the secret of being a good moderator and share the challenges they experience in their daily work. Citizens' Voice is active in Burundi, China, DRC, Egypt, Libya, Mali and Yemen and focuses on social cohesion and inclusive governance. Applying a user-centred approach and persuasive storytelling, Citizens' Voice creates and maintains digital platforms offering safe spaces where young women and men from across political, ethnic, racial, regional or religious divides can come together in a way which is often impossible in the offline space. In-country teams create multi-media content relevant to the local context to attract and engage young people via a variety of digital channels. Through moderated discussions, they encourage disparate groups to voice their opinions on issues of common interest both online and offline. To achieve impact, Citizens' Voice aims to engage the broadest possible spectrum of stakeholders at all levels." (Introduction)
more
"This framework lays out the multiple elements needed to successfully build and assess the performance of a national Communications and Community Engagement (CCE) Platform. These Platforms enable a broad range of government and disaster response organisations to implement coordinated communication a
...
nd engagement strategies based on the belief that “information saves lives during a crisis." (Page 1)
more