"[This publication] uses the term ‘disinformation’ to describe false or misleading content with potentially harmful consequences, irrespective of the underlying intentions or behaviours in producing and circulating such messages. The focus is not on definitions, but on how States, companies, ins
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titutions and organisations around the world are responding to this phenomenon, broadly conceived. The work includes a novel typology of 11 responses, making holistic sense of the disinformation crisis on an international scale, including during COVID-19. It also provides a 23-step tool developed to assess disinformation responses, including their impact on freedom of expression. The research concludes that disinformation cannot be addressed in the absence of freedom of expression concerns, and it explains why actions to combat disinformation should support, and not violate, this right. It also underlines that access to reliable and trustworthy information, such as that produced by critical independent journalism, is a counter to disinformation. Additionally, the study has produced a framework for capturing the complete disinformation life cycle - from instigation and creation, to the means of propagation, to real-life impact, with reference to: 1. Instigators 2. Agents 3. Messages 4. Intermediaries 5. Targets/Interpreters - shortened to the acronym ‘IAMIT’." (Executive summary, page 8)
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"This work takes a user-centered approach on means to counter identified mis- and disinformation in social media. We conduct a three-step study design on how approaches in social media should be presented to respect the users’ needs and experiences and how effective they are. As our first step, in
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an online survey representative for some factors to the German adult population, we enquire regarding their strategies on handling information in social media, and their opinion regarding possible solutions — focusing on the approach of displaying a warning on inaccurate posts. In a second step, we present five potential approaches for countermeasures identified in related work to interviewees for qualitative input. We discuss (1) warning, (2) related articles, (3) reducing the size, (4) covering, and (5) requiring confirmation. Based on the interview feedback, as the third step of this study, we select, improve, and examine four promising approaches on how to counter misinformation. We conduct an online experiment to test their effectiveness on the perceived accuracy of false headlines and also ask for the users’ preferences. In this study, we find that users welcome warning-based approaches to counter fake news and are somewhat critical with less transparent methods. Moreover, users want social media platforms to explain why a post was marked as disputed. The results regarding effectiveness are similar: Warning-based approaches are shown to be effective in reducing the perceived accuracy of false headlines. Moreover, adding an explanation to the warning leads to the most significant results. In contrast, we could not find a significant effect on one of Facebook’s current approaches (reduced post size and fact-checks in related articles)." (Abstract)
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"Disinformation and misinformation about COVID-19 is quickly and widely disseminated across the Internet, reaching and potentially influencing many people. This policy brief derives four key actions that governments and platforms can take to counter COVID-19 disinformation on platforms, namely: 1) s
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upporting a multiplicity of independent fact-checking organisations; 2) ensuring human moderators are in place to complement technological solutions; 3) voluntarily issuing transparency reports about COVID-19 disinformation; and 4) improving users’ media, digital and health literacy skills." (Page 1)
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"The pack provides easy access to various types of resources (tools, reports, toolkits, journal articles, etc.) that can support the development of tactics and plans to counter misinformation. The pack also provides a summary of what the research indicates as potential solutions to tackle misinforma
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tion." (About tis resource pack)
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"Neben Fake News transportieren Verschwörungsideologien Inhalte, die die Grundwerte offener und demokratischer Gesellschaften angreifen. Folgende Fragen helfen dabei zu verstehen, was hinter den Erzählungen steckt: Wird ein Feindbild konstruiert und wenn ja, wie? Werden antisemitische, rassistisch
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e, antifeministische oder andere Stereotype bedient? Ist nachvollziehbar, woher die Informationen stammen und wodurch sie gestützt werden? Ist die Darstellung sehr einseitig und meinungsbasiert? Wirkt die Darstellung manipulativ? Ist die Sprache z. B. sehr extrem und stark emotional aufgeladen? Mündet die Verschwörungserzählung in einen Appell? Falls ja, in welchen? Welches Verhalten wird durch die Argumentation legitimiert? Und ist man damit einverstanden? Auf Basis dieser Fragen kann Kritik an dem geübt werden, was Verschwörungsideologien gefährlich macht, nämlich ihre menschenfeindlichen Aussagen und die daraus folgende Legitimation von gewaltvollem Verhalten bis hin zu Terrorakten." (Seite 6)
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"European Parliament resolution of 25 November 2020 on strengthening media freedom: the protection of journalists in Europe, hate speech, disinformation and the role of platforms (2020/2009(INI))." (Introduction)
"Inspired by methods used in risk assessment, this paper suggests a structured professional judgment approach (SPJ) to facilitate the decision-making process in expert group settings tasked with the development of narrative-based countering violent extremism (CVE) products. The added value of this c
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oncept is to systematically apply the relevant knowledge distributed among the literature and identify the strengths and weaknesses of the narrative-based CVE product in early stages like the baseline assessment. This may enable campaigners to avoid expensive mistakes and accelerate the development of products. A tentative checklist is provided. Furthermore, indicators for monitoring and evaluation are suggested." (Abstract)
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"The spread of misinformation on Facebook in Bangladesh, a country with a population of over 163 million, has resulted in chaos, hate attacks, and killings. By interviewing journalists, fact-checkers, in addition to surveying the general public, we analyzed the current state of verifying misinformat
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ion in Bangladesh. Our findings show that most people in the ‘news audience’ want the news media to verify the authenticity of online information that they see online. However, the newspaper journalists say that fact-checking online information is not a part of their job, and it is also beyond their capacity given the amount of information being published online every day. We further find that the voluntary fact-checkers in Bangladesh are not equipped with sufficient infrastructural support to fill in this gap. We show how our findings are connected to some of the core concerns of CSCW (Computer-Supported Collaborative Work and Social Computing) community around social media, collaboration, infrastructural politics, and information inequality. From our analysis, we also suggest several pathways to increase the impact of fact-checking efforts through collaboration, technology design, and infrastructure development." (Abstract)
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"A timely call for a new ethic of journalism engagement for today's troubled media sphere, Objectively Engaged Journalism argues that media should be neither neutral nor partisan but engaged in protecting egalitarian democracy. It shows how journalists, professional or citizen, can be both objective
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in method and dedicated to improving a global public sphere toxic with disinformation, fake news, and extremism. Drawing from history, ethics, and current media issues, Stephen Ward rejects the ideals of neutrality and "just the facts" objectivity, showing how they are based on invalid dualistic thinking with deep roots in Western culture. He presents a theory of pragmatic objectivity and applies it to journalism. Journalism's role in interpreting culture, he argues, needs a form of objectivity that embraces human strengths and limitations. Defining responsible journalism as situated, imperfect inquiry, Objectively Engaged Journalism is one of the first systematic studies of the ethical foundations of engaged journalism for a media that is increasingly perspectival and embedded in society." (Publisher description)
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"Using a randomized encouragement design, we assigned 2,064 people to listen to either 'Ina Mafita' or to a control program (professional soccer matches) each week over the course of two months. Recruitment and engagement were conducted remotely via short message service (short message system [SMS]
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or text message). The results indicate that the radio show 'Ina Mafita' had a positive effect on listeners’ beliefs about the importance of being a role model and a positive but not significant effect on the belief in local committees’ value in reintegrating at-risk youth. Results were more pronounced for high complier subsample and for those who reported liking the show’s story line. The authors found no effect on listeners’ views of kidnap victims. The researchers found no or possibly negative effects on listeners’ value of diversity, however, it must be noted that the show did not explicitly address this theme. Listeners also enjoyed the show and many continued to listen to the show after the incentivized exposure had concluded." (Key findings)
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"Hate speech is one of the most worrying forms of racism and discrimination prevailing across Europe and amplified by the Internet and social media. Hate speech online is the visible tip of the iceberg of intolerance and ethnocentrism. Young people are directly concerned as agents and victims of onl
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ine abuse of human rights; Europe needs young people to care and look after human rights, the life insurance for democracy. Bookmarks was originally published to support the No Hate Speech Movement youth campaign of the Council of Europe for human rights online. Bookmarks is useful for educators wanting to address hate speech online from a human rights perspective, both inside and outside the formal education system. The manual is designed for working with learners aged 13 to 18 but the activities can be adapted to other age ranges." (Back cover)
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"This resource combines the collective wisdom of organizations on the front lines of combatting disinformation globally. This living project provides an outline of what’s being done to address the challenge in key areas and provides a searchable database of the organizations around the world engag
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ed in making the digital landscape safe for democracy. Effective democracies require that citizens have access to accurate and impartial electoral and political information. Disinformation campaigns spread cynicism, distort political processes and hinder citizens’ ability to make sound political decisions. Together we seek to identify what works, and expand the community engaged in this effort." (Publisher description)
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"In diesem Buch werden in 18 Kapiteln Phänomene der Kommunikation im digitalen Zeitalter vorgestellt und die psychologischen Hintergründe anhand von wissenschaftlichen Theorien und Analysen erörtert. Viele Menschen sind verunsichert durch eine Medienwelt, die unausgewogen erscheint (Fake News, L
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genpresse), in der man durch Clickbait manipuliert wird und in der Social Bots bald nicht mehr einfach von echten Chatpartnern zu unterscheiden sind. Abseits aller Hysterie erhalten die Leserinnen und Leser Einblick in faszinierende Erkenntnisse der Psychologie, mit deren Hilfe sich die schillernden Phänomene der Kommunikation im digitalen Zeitalter besser verstehen lassen." (Verlagsbeschreibung)
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"With their heavily censored and restricted civil societies at home, China and Russia exploit the asymmetry of democratic systems by targeting open information environments, freedom of expression, participatory civic discourse, and pluralistic and fluid politics. Democracies have unique vulnerabilit
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ies to malign influence activities, but they also have unique and durable strengths. Transparency, rule of law, a free press, and democratic norms—hallmarks of democratic states—foster resilience against malign foreign influence. In the near term, it may be more important for democracies to redouble their efforts to build up their strengths than to reduce their vulnerabilities." (Conclusion)
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"Focusing predominantly on efforts countering Salafi-Jihadi extremism, this book examines how feasible it is to prevent or counter radicalization and violent extremism with countermessaging efforts. It investigates important principles to consider when devising such a program. The authors provide bo
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th a comprehensive theoretical overview and a review of the available literature, as well as policy recommendations for governments and the role they can play in counter-narrative efforts." (Back cover)
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"This book offers a comprehensive overview and analysis of the Islamic State's use of propaganda. Combining a range of different theoretical perspectives from across the social sciences, and using rigorous methods, the authors trace the origins of the Islamic State's message, laying bare the strateg
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ic logic guiding its evolution, examining each of its multi-media components, and showing how these elements work together to radicalize audiences' worldviews. This volume highlights the challenges that this sort of "full-spectrum propaganda" raises for counter terrorism forces. It is not only a one-stop resource for any analyst of IS and Salafi-jihadism, but also a rich contribution to the study of text and visual propaganda, radicalization and political violence, and international security." (Publisher description)
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"Wie können digitale Ansätze zu Frieden und Sicherheit beitragen? Die technische Revolution macht es erforderlich, dass die wichtigsten Akteure vor Ort und weltweit zusammenarbeiten, um dafür Lösungen zu entwickeln, auszuprobieren und zu verbreiten. Gleichzeitig geht es auch darum, damit verbund
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ene Risiken zu erkennen und zu verringern. Smart Prevention stellt beispielhafte Ansätze und Instrumente aus der Entwicklungszusammenarbeit vor." (Seite 3)
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"Since the start of the Trump era, the United States and the Western world has finally begun to wake up to the threat of online warfare and the attacks from Russia. The question no one seems to be able to answer is: what can the West do about it? Central and Eastern European states, however, have be
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en aware of the threat for years. Nina Jankowicz has advised these governments on the front lines of the information war. The lessons she learnt from that fight, and from her attempts to get US congress to act, make for essential reading. How to Lose the Information War takes the reader on a journey through five Western governments' responses to Russian information warfare tactics - all of which have failed. She journeys into the campaigns the Russian operatives run, and shows how we can better understand the motivations behind these attacks and how to beat them. Above all, this book shows what is at stake: the future of civil discourse and democracy, and the value of truth itself." (Publisher description)
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"Social media platforms are taking down “terrorist and violent extremist content” more and more quickly, often in response to the demands of governments, but in a way that prevents the content from being used to support investigations into serious crimes, including war crimes. “Video Unavailab
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le”: Social Media Platforms Remove Evidence of War Crimes, examines the value of social media content in human rights investigations and the impacts that content takedowns are having for international and national investigators, civil society organizations, and the media. Human Rights Watch is calling for a broad consultative process with all relevant stakeholders, including social media companies, to develop a mechanism to preserve potential evidence of serious crimes that was posted publicly online and make it available to support national and international prosecutions, as well as investigations by civil society organizations, journalists and academics." (Back cover)
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