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Radio in Disasters & Humanitarian Crises
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Information Needs in Disasters & Humanitarian Crises
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Trust in the Media, Credibility of Media
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International Organizations: Communication Strategies & Practices
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Migrants & Refugees: Tailor-Made Media Products & Information Services
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Dadaab (Refugee Camp, Kenya)
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Mayardit FM (Turaley, South Sudan)
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Resilience
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"What we’ve learnt about communicating effectively with disaster affected communities: 1. To deliver actionable, life-saving information, emergency responders should strive to agree on common messages developed in partnership with communities and tackle the spread of rumours. 2. It is important to ... more
"Radyo Bakdaw was set up by Internews in Guiuan, Eastern Samar after the typhoon Yolanda/Haiyan hit the Philippines on November 8th 2013. The typhoon passed through 9 provinces, an estimated 14 million people were affected by it, 4 million people were displaced and killing at least 6268 people. In t ... more
"Internews’ Humanitarian Information Service in Haiti, which ran from October 2016 to February 2017, was a DFID funded humanitarian project with the goal to improve the quality of timely and actionable information exchanges with Haitian communities affected by Hurricane Matthew. Internews’ two-w ... more

Media Interventions as Humanitarian Action

In: The Routledge Companion to Media and Humanitarian Action
Robin Andersen; Robin Purnaka L. de Silva (eds.)
London: Routledge (2017), pp. 416-427
"This chapter aims to introduce the concept of an information intervention as an example of humanitarian action. Typically associated negatively with government efforts to incite conflict and tension, two case studies are explored-Haiti and Syria-to better understand how state-led information interv ... more
"This guide outlines the step-by-step processes and potential challenges that may arise in setting up a Boda Boda Talk Talk (BBTT) project. In it, you will find information and advice on everything from what equipment to purchase, to how to build relationships with other humanitarian actors, to recr ... more

Media as a Form of Aid in Humanitarian Crises

Washington, DC: Center for International Media Assistance (CIMA) (2016), 6 pp.
"Internews has launched a three-part learning module on Boda Boda Talk Talk, the hyperlocal humanitarian information service currently operational in four United Nations Protection of Civilians Sites (PoCs) across the country. Part I of the module focuses on the theory and rationale behind a communi ... more
"The Disaster and Emergency Preparedness Programme (DEPP), established by the Communicating with Disaster Affected Communities (CDAC) Network, focuses on establishing accountability on the part of emergency response actors in South Sudan to the affected population they serve. This baseline addresses ... more

Communication and Complex Emergencies: A Resource Guide

Adelaide: University of Adelaide, Applied Communication Collaborative Research Unit (ACCRU);Australian Civil-Military Centre (ACMC) (2015), 57 pp.
"This resource guide assesses the broad role of information and communication in disaster situations and complex emergencies. It highlights a number of distinct communication phases or cycles associated with emergency or crisis communication, as well as defining the broad range and diversity of init ... more
"Sudden-onset emergencies are typically chaotic, making effective communication between communities, humanitarian responders and governments, whether local or international, challenging. Building on experience from the response to Typhoon Bopha in Mindanao in 2012, the United Nations Office for the ... more
"This literature review focuses on the value of investing in building the communication capacity of broadcasters in the ASEAN region, for the purpose of strengthening civic resilience and sustainability of socioeconomic development in the context of environmental disasters. Both are drivers for pove ... more
"On 4th July 2014, Internews launched Boom Box Talk Talk (BBTT) in the Malakal, UN Mission Protection of Civilian (PoC) site, to provide people affected by the conflict with life saving and life enhancing information. BBTT is a professionally produced audio Humanitarian Information Service (HIS). In ... more
"In February, 2014, Internews worked with Forcier Consulting to conduct a baseline survey of 612 respondents from the Tong Ping site to identify information needs, sources, and preferences to help guide their intervention strategies, and in April 2014 Internews again teamed up with Forcier Consultin ... more
"This report demonstrates how providing information to Internally Displaced Persons (IDPs) in South Sudan can dramatically increase their health, safety and well-being and make a positive impact on their lives in the midst of an ongoing conflict [...] Boda Boda Talk Talk (BBTT) was the first Humanit ... more
"The report reviews several communications tools developed and disseminated through collaboration with Tacloban’s Radyo Abante as part of IOM’s Tindog Kita (‘Rise Together’) communications campaign, which included a radio drama, interactive talk show and key message song. Of the communicatio ... more

Improving Communication Between Humanitarian Aid Agencies and Crisis-Affected People: Lessons from the Infoasaid Project

London: Overseas Development Institute (ODI), Humanitarian Practice Network (HPN) (2013), 26 pp.
"The report presents findings that pose both unique challenges and opportunities for programs seeking to provide humanitarian information to Syrian refugees in Lebanon. So far, according to the report, there is little evidence of any comprehensive strategy or investment in providing a humanitarian c ... more
"This article describes and analyses the United Nations High Commissioner for Refugees (UNHCR) communication policy in the current world environment where a variety of well-doers attempt to pursue attention. The analysis is reflected against the results of focus group interviews with Congolese women ... more
Internews' project Integrating Local Media and Information and Communications Technology (ICTs) into Humanitarian Response in the Central African Republic (CAR) was an project aimed at improving emergency response, community participation and community resilience. This report presents the final refl ... more
"In 2008, a BBC World Service Trust policy briefing argued that people affected by earthquakes, floods or other emergencies often lacked the information they needed to survive and that this only added to their stress and anxiety. Left in the Dark: the unmet need for information in humanitarian emerg ... more