"This comprehensively revised and updated fourth edition arrives at a time when the realm of interpersonal communication has attracted immense attention. Recent research showing the potency of communication skills for success in many walks of life has stimulated considerable interest in this area, b
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oth from academic researchers and from practitioners whose day-to-day work is so dependent on effective social skills. Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview. Based on the core tenet that interpersonal communication can be conceptualised as a form of skilled activity, and including new chapters on cognitive behavioural therapy and coaching and mentoring, this new edition also places communication in context with advances in digital technology. The Handbook of Communication Skills represents the most significant single contribution to the literature in this domain. Providing a rich mine of information for the neophyte and practising professional, it is perfect for use in a variety of contexts, from theoretical mainstream communication modules on degree programmes to vocational courses in health, business and education." (Publisher description)
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"Dieses Buch zeigt die Auswirkungen kultureller Unterschiede auf die Gesprächsführung und bietet besonders Praktikern und Studierenden einen innovativen Ansatz mit zahlreichen Fallbeispielen. Im Fokus stehen theoretische Erkenntnisse und Methoden für den kommunikativen Umgang mit national-kulture
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llen, ethnisch-kulturellen und religiösen Unterschieden, die immer wieder im Zusammenhang mit anderen Differenzkategorien behandelt werden. Durch seine systemische und pluralistische Herangehensweise an die interkulturelle, professionelle Gesprächsführung sowie die Einführung des TOPOI-Modells als praktisches Hilfsmittel stellt das Buch einen Mehrwert für Professionals und Studierende dar." (Verlagsbeschreibung)
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"Dieses Buch ist ein praktischer Leitfaden. Es zeigt in kompakter und anschaulicher Weise, wie man sich erfolgreich in den Medien präsentiert. Mit allem, was dazu gehört: Auftritt, Kleidung, Ausdruck, Körpersprache, Umgang mit kritischen Fragen, Krisenkommunikation und auch dem Thema Lampenfieber
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." (Klappentext)
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"This manual was developed and tested as part of the IOM pandemic preparedness for migrants and host communities project. The manual was designed to assist children, adolescents, adults and families living in migrant and host communities and help them cope during and in the aftermath of a pandemic.
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It is important to understand that, people handle difficult situations differently and not all members of a community will cope in the same way. People will experience a wide range of reactions when exposed to distressful events, ranging from the mild to the severe. Some can be amazingly resilient. When a group of people share a difficult experience, some are able to work through it and move on with their lives, while others require more support. The purpose of this training is to revise and strengthen your counselling skills, skills you may not even be aware you possess, as well as refine your communication skills. We will review the steps we use in the process of counselling and practice them in various situations." (Introduction)
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"The first seven chapters in Talking theWalk look in detail at the realities of communicating in partnership. As well as narrative, each chapter contains a number of boxes and tables giving examples or “Practitioner Tips”. Near the start of chapter 7 (pages 58-59), you will find a diagram outlin
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ing the communication aspects of the Partnering Cycle. Chapter 8 comprises nine tools that you can use or adapt for your own purposes. Since the manual is about communication, we invited as many contributors as possible to participate in this project, to demonstrate the collaboration that we saw as a vital ingredient of partnering communication. Woven throughout the manual are think pieces that some of these contributors have written. In addition, chapter 9 contains communication stories and communication case studies reflecting the experience of a range of practitioners in the field." (Page 1)
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"Gespräche und Verhandlungen, aber auch das Regeln von Konflikten und Auseinandersetzungen stehen auf der Tagesordnung von Verantwortlichen und MitarbeiterInnen, die in gesellschaftspolitischen Organisationen Führungsaufgaben wahrnehmen. Wer die Spielregeln und das Handwerkszeug professioneller Ge
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sprächs- und Verhandlungsführung sowie geeignete Konfliktbearbeitungsstrategien beherrscht, kann Gespräche und Verhandlungen erfolgreicher führen. Das Trainingsbuch „Wirkungsvolle Kommunikation“, das nunmehr in der 4. Auflage erscheint, liefert Ihnen einen Leitfaden für Gespräche, Verhandlungen und den Umgang mit Konflikten. Es möchte – wie alle Trainingsbücher der Akademie Management und Politik der Friedrich-Ebert-Stiftung – Personen unterstützen, die an professionellem politischem Managementwissen interessiert sind, um ihr gesellschaftspolitisches Engagement wirkungsvoller und erfolgreicher zu gestalten." (Vorwort)
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"Whether you’re writing, listening, speaking, or attending meetings, communication skills are critical to your success in the workplace. In this book, we’ll look at some of the skills that will enable your communications to be more successful. These include: Understanding the purpose of a commun
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ication; Analyzing the audience; Communicating with words as well as with body language; Giving each communication greater impact." (Introduction, page 5)
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"A good application alone will not get a project funded, but it is an important part of a fundraising approach. This book covers all the stages in the process and offers practical advice, worked examples and exercises." (Catalogue Intermediate Technology Publications 2000)
"To overcome the many problems inherent in rural development in tropical countries, most governments and aid agencies have put in the field teams of extension workers as 'Change Agents' who train and advise the local people to help themselves. This book is a practical companion for the Change Agent
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or for the agricultural or technical college student. It is concerned with both the attitudes and communication skills required by Change Agents, and it is one of the first to be published for those training in this area of extension work." (Back cover)
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