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Estudio: Medios de comunicación post crisis

Santiago de Chile: cadem (2020), 26 slides

External Link (64)

Crisis Communication: Radio Tops Zimbabweans’ News Sources – Except for ‘other People’

Anyway Chingwete, Stephen Ndoma

Afrobarometer (2020), 13 pp.

"Radio remains the leading source of media news for adult Zimbabweans. Six out of 10 citizens (59%) said they get news regularly (“every day” or “a few times a week”) via the radio, compared to 33% for television and 17% for newspapers. About one in five citizens get news regularly from soci ... more

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Especial medios de comunicación: Encuesta de satisfacción política y opinión pública

Buenos Aires: Universidad de San Andrés, Encuesta de Satisfacción Política y Opinión Pública (ESPOP) (2020), 24 pp.

"En la mayoría de los casos existe una relación lineal entre la confianza y el consumo de cada medio. En ese contexto, entre los consumidores frecuentes de cada medio la confianza neta (Confía Mucho + Confías Algo) es mayor en Telefe (80%), C5N (78%) y Clarín (74%). De todos modos, cabe aclarar ... more

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Sri Lanka Media Audience Study 2019: Consuming News in Turbulent Times

Nalaka Gunawardene, Arjuna Ranawana

International Media Support (IMS) (2020), 63 pp.

"Across various demographics, Sri Lankan audiences highly value news and current information. More than three quarters (77%) identified news as being very important, and another 18% said it was somewhat important. National news on current affairs had the highest level of audience interest (76%), fol ... more

External Link (88)

Media and Information Literacy Index. Country Report Namibia

Dennis Reineck

Bonn: Deutsche Welle DW Akademie (2020), 25 pp.

"Young Namibians are embracing the digital transformation, according to indicative findings from the present MIL INDEX country study. Interestingly, the youths that took part in eight focus groups conducted at the end of 2018 in Windhoek and Rundu are immersed in digital communication but are aware ... of the ambivalent nature of the news and information sources they find on social media and related Internet services. The importance of a critical mindset when navigating the World Wide Web was stressed by the eight experts interviewed as part of the study. This MIL INDEX study addresses five dimensions of Media and Information Literacy (MIL) according to DW Akademie’s MIL model: access, analysis, reflection, creation, and action. The focus groups conducted for this study reveal that there is a rural/urban divide in terms of access and use of media. The more rural (and older) groups use radio and television on a regular basis, while the more urban (and younger) groups tend to regard traditional media as yesterday’s media. This shift is in line with the rise of social media. Information uptake is coincidental and journalistic content is intermingled with all sorts of trivia when consumed in social networks. Smartphones are regarded by many as a substitute for newspapers, radio, and television. Amongst those who continue using traditional media, radio is turned to more often for information while TV is regarded more as an entertainment medium. Considering analytical skills, there is a certain disenchantment of the Namibian youths with journalistic media, the reporting being considered not close enough to the interests and issues of the youth. But it was interesting to find that the focus group participants’ appraisal of media in terms of trustworthiness is the exact opposite of their consumption patterns. While the discussions documented frequent use of social media these are evaluated as least trustworthy, whereas newspapers are rated highly on the trustworthiness scale but were hardly ever read. There is an awareness of the ambivalent quality of news and information on social media, but the youths cannot always name sources they consider produce high-quality information. The results in the reflection dimension are ambivalent. The youths can recount numerous cases of cyberbullying and disinformation (“fake news”). But the accompanying survey shows that while they reject hate speech and disinformation, there is a certain willingness to accept cyberbullying as given. This is echoed in the focus groups where participants’ advice is often to ignore hateful messages, rather than do something about them. However, the groups do discuss many other strategies in coming to terms with and combatting cyberbullying and disinformation. Rarely do they reflect the motivations that lie behind such behavior. It was also interesting to note that disinformation is mainly discussed with regards to online rather than traditional media." (Executive summary) more

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Media and Information Literacy Index. Country Report Côte D’Ivoire

Luise Krumm, Dennis Reineck

Bonn: Deutsche Welle DW Akademie (2020), 27 pp.

"Young Ivorians are adept at using digital media. They are creative when it comes to using digital media and many have developed strategies to cope with media malpractices such as cyberbullying or hate speech. These are two significant, indicative findings from the present MIL INDEX country study. B ... oth seem very impressive considering the challenges of high illiteracy rates and the strongly politicized national media landscape in Côte d’Ivoire. The results of the study are drawn from eight focus groups conducted in the beginning of 2019 in Abidjan and Bouaké and interviews with eight local experts. They confirm that young people are very good at using and creating content on social media but urgently need better critical, analytical, and reflective skills. This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Côte d’Ivoire. It addresses five dimensions of Media and Information Literacy (MIL) according to DW Akademie’s MIL model: access, analysis, reflection, creation, and action. In terms of access the focus groups conducted for this study reveal that young urban and semi-urban Ivorians use a variety of different media for purposes such as consuming information, communication, entertainment, education, or business information. Digital media, particularly social media platforms and instant messengers, are the most used and most popular among this age group and are generally preferred over traditional media. Nonetheless, radio and television are still valued for their auditory and visual input which are significant characteristics considering the high illiteracy rates of about 40,4 % present in Côte d’Ivoire (UIS, 2018). A divide between more urban and more rural regions is visible in the case of radio programs, which are more popular in more rural settings. The focus groups suggest this is due to the fact that local radio stations are often the only media which provide news relevant to more remote areas. Most other media show a tendency to focus only on news from the capital. Printed media are widely regarded as too costly and outdated by Ivorian youths. The results of the analysis dimension indicate that most focus group participants possess a good digital and media knowledge while at the same time many lack awareness of their rights to freedom of expression and access to information. Striking was that youths generally consider content provided by traditional media to be more trustworthy, but mainly consume social media content. This and often very loose definitions of what media quality means showed that there is still room for improvement when it comes to the young people’s analytical skills. Overall, urbanites seem to question the trustworthiness of media content slightly more than youths from more rural regions. Results from the reflection dimension confirm that Ivorian youths are constantly exposed to malevolent forms of communication and media malpractices such as cyberbullying, hate speech, sexual harassment, and disinformation. Most young people show strong abilities when it comes to recognizing media problems and using prevention or coping strategies to handle them. Exceptions are politically motivated disinformation and biased reporting which are taken as normal in the Ivorian context. Due to this tendency towards normalization only very few young people reflect critically upon this media malpractice. Reflection on a deeper level such as on the impact of media messages or motivations of news outlets is often missing among young people." (Executive summary) more

External Link (91)

Media and Information Literacy Index. Country Report Uganda

Dennis Reineck, Luise Krumm

Bonn: Deutsche Welle DW Akademie (2020), 25 pp.

"Young Ugandans are reluctant to voice their concerns and take part in public discussions according to indicative findings from the MIL INDEX country study presented here. The eight focus groups conducted for the study in Kampala and Bugembe early in 2019 revealed that youths are using both traditio ... nal and social media extensively, but discussions of political and public issues take place mainly in closed circles on platforms like WhatsApp. “It is a suffocated environment,” says media expert Gerald Businge. This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Uganda. It addresses five dimensions of Media and Information Literacy (MIL) based on DW Akademie’s MIL model: access, analysis, reflection, creation, and action. The focus group participants see themselves living in the “the dot-com era” though access to the Internet and even television is far from universal in Uganda. The smartphone is the most popular device and it serves as a benchmark when judging more traditional media (radio, television, and newspapers). Social media are used alongside traditional media, but there is a feeling that traditional media, especially radio, are losing touch with the Ugandan youth of today. There is a general neglect of printed media, based on an aversion to long reads and often also difficulties in understanding them. Some participants feel they are addicted to social media and online messengers. When it comes to analytical skills, the Ugandan youths in the focus groups are not very critical of the media environment they live in despite the overwhelming evidence that state control, intimidation, and media concentration are problems in Uganda. But they do pick up on news bias and sensationalism. They are also aware of the fact that online sources and social media information should not be trusted blindly. Participants can differentiate between quality and tabloid-type media, but an alarming proportion does not know their constitutional right to freedom of expression. The level of reflection on the part of focus group participants is medium to low. They can render many cases of cyberbullying/hate speech, disinformation and cybercrime, though they are not always aware of the difference. Especially the examples of cyber-harassment that are recounted in the focus groups reveal that female youths are primarily targeted. At the same time there seems to be little in the way of counselling for victims and there was not enough reflection of the background to such malevolent forms of communication. Strategies in coping with them are not very elaborate, though some groups did mention methods of verification in the context of disinformation several times. There is considerable potential for support when it comes to dealing with cyberbullying, cyber-harassment, hate speech and cybercrime." (Executive summary) more

External Link (98)

Media and Information Literacy Index. Country Report Burkina Faso

Dennis Reineck, Luise Krumm

Bonn: Deutsche Welle DW Akademie (2020), 28 pp.

"Reliable, high quality information is a key priority for the young generation in Burkina Faso. Perhaps as a consequence of political insecurities and the prevalence of violent extremism, a majority of young people between 15 and 25 years seems very aware of the negative consequences of malevolent f ... more

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Bolivia, COVID-19: Cómo pasamos la pandemia y qué nos depara el futuro

Instituto para el Desarrollo Rural de Sudamérica (IPDRS); Acción Cultural Loyola (ACLO) (2020), 42 pp.

"En el área rural, se ratifica la predominancia de la radio sobre los otros medios (59% escucha siempre o casi siempre), seguido muy de cerca de la televisión (56% mira televisión) y luego los medios digitales, el Facebook (41% se conecta) es más reconocido como un medio de información que el W ... hatsApp (36% utiliza la aplicación). En el área urbana predomina de lejos la televisión (70% siempre o casi siempre), seguida por el Facebook (60%), el WhatsApp (47%) y la Radio (33%). Un dato importante, es que los que no utilizan nunca los medios digitales en el área rural están aproximadamente entre el 33%; la radio y televisión, alrededor del 17%. En el área urbana quienes no utilizan la radio son un 20%, y la televisión, un 5%, y el promedio entre los que no utilizan Facebook ni WhatsApp es de 13% [...] Los medios por los que se informa del COVID-19, son más diversos y con características muy particulares por sector y por región. En general, la tendencia de los medios de comunicación es similar a los medios que se utilizan normalmente, aunque aquí hay una mayor predominancia de la televisión (26%), seguida por la radio (21%) y luego el Facebook (19%). Sin embargo, existen otros agentes que sumados hacen un 24%, esos son amigos / vecinos / familiares (7%), otros varios, entre ellos políticos: ONG (7%), dirigentes de organizaciones sociales (6%) y finalmente promotores de salud (4%). En algunos departamentos, estos otros medios, llegan o pasan del 20%, como es el caso de Cochabamba, Pando, Chuquisaca y el Beni. Aquí se ve más nítidamente la importancia de la radio y televisión, es creciente de acuerdo a los grupos de edad, los mayores la utilizan con mayor preferencia que los medios virtuales. Este grupo también se informa del COVID-19 en un significativo 30% por esos otros medios que se indicaron como son los amigos / vecinos / familiares, dirigentes de organizaciones sociales y finalmente promotores de salud [...] En general, la televisión es considerada el medio más confiabilidad (28%), la radio se mantiene cercana (24%), en cambio bajan los medios digitales como Facebook (15%), y WhatsApp (8%) se disputa la confiabilidad con los amigos / vecinos / familiares (7%), promotores de salud (7%), dirigentes de organizaciones sociales (6%) y finalmente las ONG (5%). Bajo ese criterio los políticos no lograron ni un punto porcentual. Existen nuevamente diferencias entre el área rural y urbana; en el área rural la confiabilidad se la lleva la radio con un 29% contra un 17% en el área urbana. En cambio, en el área urbana la televisión recibió un puntaje de confiabilidad del 33% de la población contra un 24% a la radio. El Facebook recibió una calificación de 20% en el área urbana y de 11% en el área rural." (Página 6-7) more

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Public Trust in the Media During the Coronavirus Pandemic

Media Matters for Democracy (2020), 34 pp.

"The public generally approved of the Pakistani news media coverage of the coronavirus pandemic. A majority of the respondents agreed that the Covid news coverage had provided them the information they needed, provided largely accurate information, worked for the benefit of the public, and helped th ... more

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Combating Misinformation in Bangladesh: Roles and Responsibilities as Perceived by Journalists, Fact-checkers, and Users

Md Mahfuzul Haque, Mohammad Yousuf, Ahmed Shatil Alam, Pratyasha Saha, Syed Ishtiaque Ahmed, Naeemul Hassan

Proceedings of the ACM on Human-Computer Interaction, volume 4, issue CSCW2, Article 130 (2020), 32 pp.

"The spread of misinformation on Facebook in Bangladesh, a country with a population of over 163 million, has resulted in chaos, hate attacks, and killings. By interviewing journalists, fact-checkers, in addition to surveying the general public, we analyzed the current state of verifying misinformat ... more

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Our Lives Online: Use of Social Media by Children and Adolescents in East Asia. Opportunities, Risks and Harms

Monica Bulger, Patrick Burton

Bangkok: UNICEF East Asia and Pacific Regional Office; Centre for Justice and Crime Prevention (2020), 68 pp.

"This study is a snapshot of children’s use of social media in East Asia, focusing on four countries: Cambodia, Indonesia, Malaysia and Thailand. The research incorporates the experiences of 301 children across the four countries, including 121 street children and refugees, collected through a ser ... more

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Keeping it Real: An Exploratory Study of How 13-14-Year-Olds Critically Engage with Online Content
Deep Insights

Tim Schoot Uiterkamp et al.

Free Press Unlimited (2020), 43 pp.

"We recruited participants aged 13-14 in three countries: Mexico, South Africa and the Netherlands. Through a questionnaire, an observation exercise and interviews, we gathered information in order to identify trends [...] We constructed a number of global personas that cut across the groups. Safety ... more

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The Role of Social Media in Mali and its Relation to Violent Extremism: A Youth Perspective

Elise Vermeersch, Julie Coleman, Méryl Demuynck, Elena Dal Santo

United Nations Interregional Crime and Justice Research Institute (UNICRI); International Centre for Counter-Terrorism (ICCT) (2020), 14 pp.

"Data, including information collected by the MERIT project, demonstrates that social media and social messaging are powerful tools in Mali, and have the potential to both positively and negatively impact society, particularly in relation to violent extremism. Malian youth use social media and messa ... more

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Access to Remote-Education Tools Unequal in Kenya: Radio Best Way to Reach Most

Thomas Isbell

Afrobarometer (2020), 11 pp.

"As the COVID-19 pandemic continues to spread across Africa, educators, policy makers, parents, and pupils face uncertainty about the path forward. In Kenya, the government has halted all in-person teaching at the primary and secondary levels and moved to remote teaching. Survey findings show, howev ... more

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Awareness Creation and Feedback Collection Through Interactive Radio Shows in Kitui and Makueni: Final Project Report

Nairobi; Cambridge: Africa’s Voices Foundation (2020), 49 pp.

"Using interactive radio dialogues, AVF aims to contribute towards the achievement of World Vision Kenya’s (WVK) Emergency Response in Kitui and Makueni counties project (July-December 2020). More specifically, Africa’s Voices deployed its interactive radio methodology to achieve the following o ... more

External Link (88)

Media and Information Literacy Index. Country Report Ghana

Dennis Reineck, Luise Krumm

Bonn: Deutsche Welle DW Akademie (2020), 27 pp.

"Ghana’s youth is embracing digital. According to the representative survey conducted for DW Akademie’s MIL INDEX study, three quarters of 15-25-year-olds own a smartphone. Over 70 % report going online with a mobile phone as well as using Facebook and WhatsApp on a weekly basis. Use of several ... more

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Healthy Scepticism Across the Board: A Study on Media Perception in Sudan

Aida Kaisy

Berlin: Media in Cooperation and Transition (MiCT) (2020), 18 pp.

"Social media is the most dominant source of news, with television and radio both declining in popularity amongst young audiences. Social media is popular due to its accessibility and speed of reporting events. Countering the commonly high popularity of radio in Africa, radio was seen as outdated an ... more

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Media and Information Literacy Index. Country Report Kenya

Dennis Reineck, Georg Materna, Luise Krumm

Bonn: Deutsche Welle DW Akademie (2020), 27 pp.

"The young generation in Kenya rejects disinformative and hateful communication. When asked for their opinion on these matters in a representative survey, a majority of 15-25-year-olds evaluated them as “not to be trusted” and “not funny”. This is one of the most important results of DW Akad ... more

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The Views and Perspectives of Radio Ergo’s Female Listeners in Mogadishu and Baidoa, Somalia

Shukria Dini

International Media Support (IMS) (2020), 26 pp.

"According to the largely young, mostly educated female listeners interviewed in this study, Radio Ergo focuses on important humanitarian and social issues in Somalia and is refreshingly free from clan politics. The radio stimulates rich and healthy discussions and dialogues among Somalis living ins ... more

Keeping it Real: An Exploratory Study of How 13-14-Year-Olds Critically Engage with Online Content Deep Insights

Keeping it Real: An Exploratory Study of How 13-14-Year-Olds Critically Engage with Online Content
Deep Insights