"Die Medien haben in den letzten 10 Jahren in Polen deutlich an Glaubwürdigkeit eingebüßt – gleichzeitig ist in der Bevölkerung das politische Interesse und Engagement gestiegen. Die auseinandergehende Wahrnehmung der Politik in den Bevölkerungsgruppen formt der unterschiedliche Medienkonsum.
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Die Vielzahl unterschiedlicher und widersprüchlicher Informationen in den Medien führt zu einer Erhärtung vorbestehender Meinungen und dem Emporkommen sog. informeller Meinungsführer." (Seite 1)
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"In this report, we use survey data collected in late March and early April 2020 to document and understand how people in six countries (Argentina, Germany, South Korea, Spain, the UK, and the US) accessed news and information about COVID-19 in the early stages of the global pandemic, how they rate
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the trustworthiness of the different sources and platforms they rely on, how much misinformation they say they encounter, and their knowledge of and responses to the coronavirus crisis. We show that news use is up across all six countries, and most people in most countries are using either social media, search engines, video sites, and messaging applications (or combinations of these) to get news and information about coronavirus. In all six countries, people with low levels of formal education are much less likely to say that they rely on news organisations for news and information about coronavirus, and more likely to rely on social media and messaging applications. In Argentina, South Korea, Spain, and the US, young people are much more likely to rely on social media, and in Germany, the UK, and the US, to rely on messaging applications groups." (Executive summary)
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"Andrea Wenzel models new practices of community-Centered journalism that build trust across boundaries of politics, race, and class, and prioritize solutions while engaging the full range of local stakeholders. Informed by case studies from rural, suburban, and urban settings, Wenzel's blueprint re
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shapes journalism norms and creates vigorous storytelling networks between all parts of a community. Envisioning a portable, rather than scalable, process, Wenzel proposes a community-Centered journalism that, once implemented, will strengthen lines of local communication, reinvigorate civic participation, and forge a trusting partnership between media and the people they cover." (Publisher description)
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"En la mayoría de los casos existe una relación lineal entre la confianza y el consumo de cada medio. En ese contexto, entre los consumidores frecuentes de cada medio la confianza neta (Confía Mucho + Confías Algo) es mayor en Telefe (80%), C5N (78%) y Clarín (74%). De todos modos, cabe aclarar
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que en todos los medios la confianza neta entre los consumidores frecuentes es mayor al 50%. En varios medios de comunicación se observa partidismo en su consumo y en la confianza. En efecto, se reflejan diferencias en el consumo de medios entre los votantes de Macri y de Fernández principalmente en C5N, TN (Todo Noticias), La Nación, Canal 13 y Página 12. Al contrario, se observa una mayor similitud de consumo entre votantes en los casos de Canal 26 y Telefe. Por su parte, la mayor diferencia sobre la confianza en los medios según el voto se registra en TN (Todo Noticias), Canal 13, La Nación, Clarín y C5N, pues la brecha que divide a los votantes de Macri y los de Fernández supera los 40 puntos porcentuales en estos casos." (Resumen, página 22-23)
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"En el área rural, se ratifica la predominancia de la radio sobre los otros medios (59% escucha siempre o casi siempre), seguido muy de cerca de la televisión (56% mira televisión) y luego los medios digitales, el Facebook (41% se conecta) es más reconocido como un medio de información que el W
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hatsApp (36% utiliza la aplicación). En el área urbana predomina de lejos la televisión (70% siempre o casi siempre), seguida por el Facebook (60%), el WhatsApp (47%) y la Radio (33%). Un dato importante, es que los que no utilizan nunca los medios digitales en el área rural están aproximadamente entre el 33%; la radio y televisión, alrededor del 17%. En el área urbana quienes no utilizan la radio son un 20%, y la televisión, un 5%, y el promedio entre los que no utilizan Facebook ni WhatsApp es de 13% [...] Los medios por los que se informa del COVID-19, son más diversos y con características muy particulares por sector y por región. En general, la tendencia de los medios de comunicación es similar a los medios que se utilizan normalmente, aunque aquí hay una mayor predominancia de la televisión (26%), seguida por la radio (21%) y luego el Facebook (19%). Sin embargo, existen otros agentes que sumados hacen un 24%, esos son amigos / vecinos / familiares (7%), otros varios, entre ellos políticos: ONG (7%), dirigentes de organizaciones sociales (6%) y finalmente promotores de salud (4%). En algunos departamentos, estos otros medios, llegan o pasan del 20%, como es el caso de Cochabamba, Pando, Chuquisaca y el Beni. Aquí se ve más nítidamente la importancia de la radio y televisión, es creciente de acuerdo a los grupos de edad, los mayores la utilizan con mayor preferencia que los medios virtuales. Este grupo también se informa del COVID-19 en un significativo 30% por esos otros medios que se indicaron como son los amigos / vecinos / familiares, dirigentes de organizaciones sociales y finalmente promotores de salud [...] En general, la televisión es considerada el medio más confiabilidad (28%), la radio se mantiene cercana (24%), en cambio bajan los medios digitales como Facebook (15%), y WhatsApp (8%) se disputa la confiabilidad con los amigos / vecinos / familiares (7%), promotores de salud (7%), dirigentes de organizaciones sociales (6%) y finalmente las ONG (5%). Bajo ese criterio los políticos no lograron ni un punto porcentual. Existen nuevamente diferencias entre el área rural y urbana; en el área rural la confiabilidad se la lleva la radio con un 29% contra un 17% en el área urbana. En cambio, en el área urbana la televisión recibió un puntaje de confiabilidad del 33% de la población contra un 24% a la radio. El Facebook recibió una calificación de 20% en el área urbana y de 11% en el área rural." (Página 6-7)
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"The public generally approved of the Pakistani news media coverage of the coronavirus pandemic. A majority of the respondents agreed that the Covid news coverage had provided them the information they needed, provided largely accurate information, worked for the benefit of the public, and helped th
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e country’s image. People found the mainstream media the most trustworthy source of Covid-19 news and information, with 57 percent expressing their trust in it. Family-and-friends networks were the second most trusted source for coronavirus information (56 percent). The lowest level of credibility was associated with social media with 30 percent finding it untrustworthy for Covid-related news and information. One in five respondents also said they never used social media to access coronavirus information. Fifty percent of the respondents said they had never used the government’s Covid web portal or smartphone app. But a majority of the respondents (52 percent) still considered official sources trustworthy for coronavirus information." (Executive summary)
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"Trust in news has eroded worldwide. According to the Reuters Institute’s Digital News Report 2020, fewer than four in ten people (38%) across 40 markets say they typically trust most news. While trust has fallen by double digit margins in recent years in many places, including Brazil and the Unit
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ed Kingdom, in other countries more stable overall trends conceal stark and growing partisan divides. Why is trust eroding, how does it play out across different contexts and different groups, what are the implications, and what might be done about it? These are the organising questions behind the Trust in News Project. This report is the first of many we will publish from the project over the next three years. Because trust is a relationship between trustors and trustees, we anticipate focusing primarily on audiences and the way they think about trust, but we begin the project by taking stock of how those who study journalism and those who practice it think about the subject [...] We focus on media environments in four democracies – Brazil, India, the United Kingdom, and the United States. These countries encompass both the Global South and North, with a range of cultural heterogeneity and political practices that vary in their partisan and populist tendencies. For our purposes, one of the most important differences across these countries is in how audiences have integrated digital and social media practices into how they consume news. Whereas public social networking sites such as Facebook and Twitter have rapidly become key conduits of information in democracies worldwide, many of those we interviewed pointed to the popularity of encrypted messaging services like WhatsApp, specifically in Brazil and India, which have combined with deficits in digital literacy to serve as a ‘breeding ground’ for misinformation and disinformation (Chakrabarti et al. 2018). As Irineu Machado, head of content delivery at UOL (Brazil), told us, audiences increasingly ‘distrust organisations who traditionally’ cover news and ‘distrust information in general’, and some rely not just on public social networking sites but also private groups and messaging applications [...] This report is divided into two main sections. First, we outline important lessons from existing research and practitioners’ observations on trust in news. Second, we identify outstanding questions that we expect will guide our project in the years ahead." (Introduction)
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"In Teilen der Bevölkerung erodiert das Vertrauen in journalistische Medien. Gleichzeitig verliert der Journalismus seine Rolle als Gatekeeper und tritt in Konkurrenz zu anderen Informationsanbietern im Internet. Fabian Prochazka untersucht theoretisch und empirisch, wie diese beiden Phänomene zus
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ammenhängen. In welchen gesellschaftlichen Milieus ist Vertrauen bzw. Misstrauen in den Journalismus besonders verbreitet und wie hängt es mit Personenmerkmalen zusammen? Welche Qualitätswahrnehmungen und Vorwürfe an den Journalismus stehen hinter einer vertrauensvollen oder misstrauischen Haltung? Beschädigt oder stärkt die gewandelte Informationsumgebung im Internet das Vertrauen in den Journalismus?" (Verlagsbeschreibung)
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"The study examines content produced and distributed to ethnic minorities in Mon, Kayin and Kayah and looks into the news and media habits and understandings of the same groups. It consists of two different research efforts: a content analysis and a qualitative audience study. The content analysis f
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ound that media targeted at ethnic minorities - here represented by three ELTV contributors: Mon News Agency (MNA), Karen Information Center (KIC) and Kanthayawaddy Times - consistently involve their target groups in news coverage compared to national averages. Representatives from ethnic minorities were used as sources in eight out 15 stories analyzed. Yet, ethnic minorities are often portrayed as victims and therefore rarely framed from an empowered position. Furthermore, the audience study showed that some minorities felt less represented by the media than others, resulting in limited trust in the media." (Executive summary)
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"The study revealed some clear patterns about why people fall for misinformation, regardless of their age, gender or education level. Some of the key trends common across city and village respondents were: 1. Majority of the respondents do not question the source of the information, or assess if the
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source or sender is a credible authority on the subject. Respondents across demographics focus more on the content of the message and rely on personal biases and beliefs while deciding whether they will believe or reject a message. 2. Respondents usually do not verify information from alternative sources on the web. There is a noticeable skepticism against social media, but despite that it is noteworthy that majority respondents are unaware of strategies to evaluate evidence or verify online content. 3. A great deal of trust in mainstream media, to the point that they blindly trust information misattributed to mainstream media. 4. Majority respondents do not realise the extent of manipulated content they access online. Respondents are also oblivious to the absence of gatekeeping on social media and the difference of nature between news versus non-news content. 5. If the sender is a prominent influencer or a person they look upto, respondents were more likely to believe the message. Believability increases if the ideology of person sharing information aligns with that of the audience." (Key insights from user study, page 4)
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"Key finding 1: A trusted thirdperson is the most important information provider. When asked for their main source of information, family, friends, and religious leaders accounted for 89% of the response choices combined. Additionally, 97% stated they trust their family and friends. Key finding 2: S
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ocial media, the new player in the game? Even though radio remains the main channel of information used by the population (76%) – followed by television (48%) – WhatsApp (29%) and Facebook (28%) combined total 57% of respondents’ choice. Moreover, among participants who have Internet access, the leading applications to receive news areWhatsApp (82%) and Facebook (70%). Key finding 3: News on current events and sports are the most preferred content in traditional media channels. Participants mostly responded they like to see “news on current events” and “sports news” in traditional media channels. Radio listeners mostly enjoy “news on current events” (61%), newspapers readers like to read about “news on current events” (65%) and “sports” (33%), and television consumers mostly favor “news on current events” (49%) and “sports” (37%). Sports are ahead of educational and/or health programs in all types of media. Key finding 4: Residents in Port-au-Prince have unmet information needs. When asked about the information they need the most – at the time –, 52% of participants selected “how to find a job”, followed closely by “general news about what is happening in the country including COVID-19” (51%). Respondents also mentioned the need for information on “access to food and drinking water” (48%), as well as information about the “security situation in Port-au-Prince” (47%). Key finding 5: Information consumers are not passive actors: trust and relevance are key points. Content and source are the two main factors affecting the information ecosystem in Port-auPrince. Even among their preferred source of information – family and friends – or their preferred channel – radio –, trust is not blindly granted. In the focus groups, participants point out the lack of training of journalists, the fact that many confuse facts with opinions or place greater value in sensationalism, often leading to unsubstantiated claims and misinformation [...]" (Pages 5-14)
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"Das SVR-Integrationsbarometer misst die Sichtweisen und Bewertungen auf beiden Seiten der Einwanderungsgesellschaft. Meistgenutztes Medium für politische Nachrichten ist bei Menschen mit Migrationshintergrund das Fernsehen. Wichtigste Faktoren für die Mediennutzung von Migranten sind Bildung und
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deutsche Sprachkenntnisse. Auch das Vertrauen in deutsche Medien ist bei Migranten mit höherer Bildung größer. Bei Zugewanderten, die bereits länger in Deutschland leben, vergrößert sich die Medienskepsis." (Kurz und knapp, Seite 626)
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"This report aims to assess the perception of the media and media skills among the citizens of the Republic of Moldova in 2020 and shows the dynamics compared to the first similar report conducted in 2018. This study assesses the extent to which media consumers can assess the quality media content,
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the level of knowledge among different target groups on issues such as propaganda and disinformation. In order to achieve the proposed objectives, was conducted a qualitative study and a quantitative study." (Summary)
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"In contemporary high-choice media environments, the issue of media trust and its impact on people’s media use has taken on new importance. At the same time, the extent to which people trust the news media and how much it matters for their use of different types of media is not clear. To lay the g
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roundwork for future research, in this article we offer a focused review of (a) how news media trust has been conceptualized and operationalized in previous research and (b) research on the extent to which news media trust influences media use, and (c) offer a theoretically derived framework for future research on news media trust and its influence on media use." (Abstract)
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"Professor Pascual-Ferrá provides a real service to researchers by assembling not only the story of research into trust but also the key scales with which people examined trust. Taking even a brief look at the tables accompanying this study of trust, one easily sees how unsettled this research area
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remains. Trust as a concept appears in every area of communication research—media studies, interpersonal studies, group communication studies, organizational communication studies, strategic communication studies, new media studies, and so on. Surprisingly, only a few researchers seem to build on existing scales of trust." (Editor's Introduction, page 3)
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"This report is a collaboration between Ipsos and The Trust Project, a U.S.-based non-profit, international consortium of news organizations building standards of transparency. Its mission is to “amplify journalism’s commitment to transparency, accuracy, inclusion and fairness so that the public
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can make informed news choices.” The “Trust Indicators” it has pioneered are used by Google, Facebook and Bing to help surface trustworthy content in search and social. Ipsos led a two-stage variation of a future scenario-led workshop with members of The Trust Project. Together we identified and explored factors that will impact the future of trust and truth in journalism. These included: nationalist and populist sentiment; business model challenges for news media; technological changes; and, disinformation campaigns from nations and other bad actors. Ipsos then developed a two-part questionnaire that ran on two monthly waves of its Global Advisor survey to learn more about public opinion that underpins these topics. That data is presented throughout this report and can be found in detail on the Ipsos website." (Overview)
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"In einer repräsentativen Onlinebefragung wurden Ursachen und Ausprägungen von Medienvertrauen ermittelt. Bei allgemein hohen Vertrauenswerten zeigt rund ein Viertel der Befragten kritische Einstellungen gegenüber dem Journalismus. Die Journalismusskeptiker können in drei Typen unterschieden wer
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den. Höheres Wissen über journalistisches Arbeiten korreliert positiv mit dessen Wahrnehmung." (Kurz und knapp, Seite 196)
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"The bulk of this report is based on data collected by a survey of more than 80,000 people in 40 markets and reflects media usage in January/February just before the coronavirus hit many of these countries. But the key trends that we document here, including changes in how people access news, low tr
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ust, and rising concern about misinformation have been a backdrop against which journalists, editors, politicians, and public health officials have been battling to reach ordinary people with key messages over the last few months. We know that this crisis has substantially increased the amount and frequency of news consumption as well as influenced attitudes to the news media, at least temporarily. We’ve captured this in a second set of polling data collected in April when the crisis was at its peak in some countries. This has helped us to see the impact of the crisis in terms of sources of news and also reminded us of the critical role that the news media play at times of national crisis, including documenting that people who rely on news media are better informed about the virus than those who do not. While many media companies have been enjoying record audience figures, news fatigue is also setting in, and the short-term and long-term economic impact of the crisis is likely to be profound – advertising budgets are slashed and a recession looms, threatening news media, some of whom are struggling with adapting to a changing world. Against this background, this year’s report also focuses on the shift towards paying for online news in many countries across the world, with detailed analysis of progress in three countries (the UK, USA, and Norway). This year, our report carries important data about the extent to which people value and trust local news, perhaps the sector most vulnerable to the economic shocks that will inevitably follow the health crisis itself. And we also explore the way people access news about climate change as well as attitudes to media coverage for the first time." (Foreword)
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