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"Research on forcibly displaced people and their digital cultures have dominantly focused on utility-driven ends, primarily tied to goals of assimilation, social surveillance/tracking, economic betterment and other aid agencies’ specific agendas and outcomes. This approach negates much of their di
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The Digital Worlds of Displacement-Affected Communities: A Cross-Context Study of How People Affected by Displacement Use Mobile Phones
Deep Insights
GSMA; UN Refugee Agency (UNHCR) (2022), 76 pp.
"Through in-depth qualitative research and a survey to confirm and quantify findings, this study aims to provide a more holistic understanding of how displacement-affected communities in three humanitarian settings are using their mobile phones. These settings were chosen to provide a variety of per
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"La principal información que la población migrante, refugiada y retornada manifiesta necesitar para su vida en Cali, Colombia es: 78.3% sobre necesidades primarias, como acceso a servicios de salud, techo y alimentación; 62.1% sobre medios de subsistencia, como información laboral, educación y
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Radio and Social Media as a Two-Way Communication Tool in Conflict- and Pandemic-Affected Communities in Burkina Faso
African Journalism Studies, volume 43, issue 4 (2022), pp. 44-61
"The article draws on the concepts of “felt needs” and “politics of listening” widely used in community development and applies them more broadly to the humanitarian crisis suffered by internally displaced persons in Burkina Faso. It investigates the two-way communication stream between radi
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Asylees' ICT and Digital Media Usage: New Life - New Information?
Berlin; Boston: De Gruyter Saur (2022), x, 270 pp.
"What kind of information are refugees looking for? Who do they communicate with? What ICT, social and digital media do they apply? What are their motives to use particular devices or services, from Facebook and WhatsApp to YouTube and TikTok? Are gender- as well as age-dependent differences to be o
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Barriers & Bridges: Communication and Information Exchange with Ukrainian Refugees in Romania
Internews (2022), 20 pp.
"More than 13 million people have been displaced by the war in Ukraine in the last six months, with 1.6 million refugees entering Romania since February. As of August 2022, more than 87 thousand people are still seeking shelter in Romania with the support of the Government and partners including civ
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"La Evaluación de Necesidades de Información (INA) de la población migrante venezolana en el Área Metropolitana de Bucaramanga, Santander, se realizó entre noviembre de 2021 y marzo de 2022 bajo la metodología propia de Internews, en el marco del Programa Conectando Caminos por los Derechos de
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Communication, Community Engagement and Accountability Across the Ukraine Response: A Snapshot
London: CDAC Network (2022), 19 pp.
"Key findings and recommendations on the main communication, community engagement and accountability (CCEA) barriers and gaps:
Finding 1: There is strong rhetoric from international agencies to support local/national CCEA and work on more inclusive partnerships – but progress has been slow
Finding
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"1. Las lideresas comunitarias son el filtro informativo de servicios y ayudas que llegan a los asentamientos de Maicao [...] 2. El voz-a-voz como principal fuente de información y verificación [...] 3. El entretenimiento es el contenido de mayor consumo por encima del noticioso; este tipo de cons
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Médias, migration et exil au Moyen-Orient et en Afrique du Nord : Une étude exploratoire
Bonn: Deutsche Welle DW Akademie (2021), 33 pp.
"DW Akademie commissioned field studies in the following six Middle Eastern and Northern African countries in 2019/20: Lebanon, Jordan, Libya, Tunisia, Algeria and Morocco. The initiative to carry out these studies stems from DW Akademie’s long-standing experience in the MENA region and the identi
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La confiance en berne: L’information sur la COVID-19 au cœur d’une crise multiple en Centrafrique
Arcata, Calif.: Internews (2021), 73 pp.
"Cette évaluation de l’écosystème de l’information vise à établir une compréhension des dynamiques de l’information dans le contexte des populations déplacées dans plusieurs localités du pays : Bangui, Paoua, Bozoum, Berberati, Sibut, Bambari, Ndélé, Kaga-Bandoro et Rafaï. Cette re
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"En Barranquilla y Soledad se destacan tres categorías de necesidades de información entre la población migrante y retornada: información legal/asuntos migratorios (76%); medios de subsistencia (63%, incluye información laboral); necesidades primarias (55%, esta categoría incluye los temas de
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Media Dependency, Selective Exposure and Trust During War: Media Sources and Information Needs of Displaced and Non-Displaced Syrians
Media, War & Conflict, volume 14, issue 1 (2021), pp. 93-113
"Using the Syrian war as a case study, this article examines the theoretical frameworks of media dependency and selective exposure during the war. Through a survey of 2,192 Syrians living in Syria, Lebanon, Jordan, and Turkey during the conflict, the study examined the media needs and trust of four
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Using Social Media in Community-Based Protection: A Guide
UNHCR (2021), 240 pp.
"This Guide aims to support UNHCR country offices in the use of Social Media to protect People of Concern (PoCs) and ensure they enjoy their rights. We will show how UNHCR staff and partners can develop a Community-Based Protection (CBP) strategy, using Social Media in a way that respects UNHCR’s
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From Fragmentation to Integration: Addressing the Role of Communication in Refugee Crises and (re)settlement Processes
International Communication Gazette, volume 83, issue 1 (2021), pp. 3-101
"Top-down approaches have limited potential to reach long-lasting and innovative solutions for the settlement of refugees. There is a growing consensus among scholars and policy-makers that governments alone cannot solve complex societal problems, and that participation of non-government actors, sta
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Supporting Humanitarian Communication: What Role Does a Dedicated ‘common Service’ Play in Community Engagement and Accountability? A Case Study from the Rohingya Response, Cox's Bazaar
London: BBC Media Action (2021), 55 pp.
"Since October 2017, the Common Service for Community Engagement and Accountability (‘the Common Service’) has been funded as a dedicated project providing key services and support to help humanitarian organisations engage effectively with Rohingya communities and Bangladeshis living near Rohing
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Media, Migration and Displacement in the Middle East and North Africa: An Explorative Study
Bonn: Deutsche Welle DW Akademie (2021), 21 pp.
"DW Akademie commissioned field studies in the following six Middle Eastern and Northern African countries in 2019/20: Lebanon, Jordan, Libya, Tunisia, Algeria and Morocco. The initiative to carry out these studies stems from DW Akademie’s long-standing experience in the MENA region and the identi
...
