"Investigative journalism is expensive. Partnerships and grants can help but can also introduce conditions or stall proceedings. Could crowdfunding, where audience members donate to support an investigation, offer an alternative? “Crowdfunding serves as a crucial revenue source in investigative jo
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urnalism, enabling funding for stories that might otherwise remain uncovered,” says Tanja Aitamurto, the author of “Crowdfunding for Journalism” and an assistant professor in communication at the University of Illinois Chicago. “These crowdfunded stories often emerge outside mainstream media and large newsrooms, contributing significantly to journalism by diversifying producers and voices.” To explore the opportunities and challenges of crowdfunding investigations, GIJN spoke with three newsrooms pioneering the model: Noteworthy in Ireland, a community-led newsroom where readers pitch and fund investigation proposals, and Portuguese investigative podcast Fumaça and Brazil’s Agência Pública, which both operate membership models and have experimented with crowdfunding campaigns." (Introduction)
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"The Hindu Group (THG), a 143-year-old old legacy news brand, dove into subscriptions in 2019. The Hindu approached subscriptions with the mindset of revenue optimisation while being agnostic to the source." (Summary)
"This playbook is designed for media managers and journalists who are looking to monetise their social media channels and diversify their income — particularly in countries where English is not the predominant language. It will provide you with practical strategies and tips for creating and moneti
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sing content on social media, as well as insights into the unique challenges and opportunities that come with operating in a non-English speaking environment. Whether you’re a seasoned media professional or a novice just starting out, this book is the perfect guide to help you navigate the complex world of social media monetisation and succeed in the digital age." (Introduction, page 7)
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"This study examines to what extent Arab audiences are willing to support these strategies, and what factors influence their willingness to pay (WTP) for online news, using a survey of 530 adults. The study found most of the public is not willing to pay for online newspapers, but are willing to pay
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for entertainment services. Most of them are not subscribing to printed or online newspapers. They do not have a real intent to help the newspapers in their digital transformation. Most of the public did not experience the paywall yet. Age and income influence the likelihood of paying for online news and to a lesser extent, gender and education. Age and income were predictors for WTP for entertainment services. Age and education were predictors for using online sources." (Abstract)
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"This study provides encouraging evidence that digital audience revenue programmes – donation drives, crowdfundings, membership schemes or subscriptions – may be a viable option for independent media outlets operating in challenging political environments. Responses from 19 outlets operating in
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Central and Eastern Europe and the Global South show that, while there is plenty of interference with independent media by state and political actors, there is little interference aimed at audience revenue programmes of independent newsrooms. Examination of the ownership structures and business setups of the outlets participating in the study shows how independent media is not necessarily just profit-driven in CEE and the Global South. Only half of the outlets in the cohort were fully for-profit and many of them had newsroom members as majority owners. While paywalls are a foregone conclusion in developed countries, for the media outlets in challenging environments included in this study, paywalls are very much up for debate. While all newsrooms in the project collect some form of audience revenue, only 37% had paywalls in place. Most outlets without paywalls worry about limiting the impact of their journalism, and this is why they are reluctant to charge for exclusive content. While their reservations may be perfectly legitimate, financially speaking paywalls work well for those who implement them. Outlets with active paywalls reported a higher share of audience revenue on average than those who do not have them." (Conclusions, page 56)
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"For digital-first news outlets in Latin America, lessons learned from reader-funding experiments are being transformed into highly tailored membership programmes that offer a chance at a more sustainable future. Independent, mission-driven or subject-specific news sites, in particular, are leading
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the way, converting close relationships with audiences into funding through editorially-linked, labour-intensive initiatives. While membership is having a moment in the Global North too, building an audience-funded organisation has been on the agenda for some time for several outlets in Latin America. Colombian politics news site La Silla Vacía and Brazilian investigative journalism agency Agência Pública launched membership programmes after running crowdfunding campaigns since 2012 and 2013. Tiempo Argentino’s rebirth as a member-funded title in 2016 saved journalists’ jobs at a time of mass layoffs and secured a loyal audience in the face of declining print circulation. Elsewhere, Peru's Ojo Público, El Salvador's El Faro, Chile’s investigative journalism outlet CIPER and La No Ficción in Colombia have all built different membership or reader donation programmes. This piece looks into some of the things these news organisations have learned along the way." (Introduction)
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"This study uses surveys with readers of entrepreneurial news startups in seven Latin American countries to examine their motivations for donating to journalism. Using the donor–organization relationship from public relations scholarship as a framework, this study showed content, independent/objec
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tive journalism, and community were main motivating factors for donating. A lack of priority, and techno- and commercial-related concerns were reasons why readers did not donate. Professional and theoretical implications are discussed." (Abstract)
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"FIPP and paywall market leaders CeleraOne have carried out a survey to gauge the global state of affairs when it comes to digital subscription offerings by leading media companies in different countries. The results gathered from 95 publishers in 11 nations – Argentina, Canada, Finland, France, G
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ermany, Japan, The Netherlands, Norway, Sweden, the U.K. and the U.S. - give an important insight into how paywalls and subscribers are evolving. The benchmark report arrives at a pivotal moment in the evolution of paywall strategies. While Covid-19 has resulted in a wave of digital subscriptions as the public went looking for information about the crisis, the question is whether the post-Covid period will have the opposite effect. “We are entering an interesting period because most of the people who subscribed did so because they needed firsthand information about Covid in their local area, or just needed entertainment in times of social distancing,” says York Walterscheid, Managing Director of CeleraOne. “The question now becomes, how do you keep such a good conversion rate? Most of the publishers need to be very careful in saying: ‘My strategy worked out and I can now rest on my laurels.’ It is crucial for publishers to look at their post-Covid strategy now." (Introduction, page 4-5)
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"The paper explores what news companies with reader revenue models are doing through structured interviews with 26 media executives from 15 news organisations. Some of these outlets run digital subscriptions. Others have reader revenue models with a less transactional value proposition. Most of them
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are based in Spain and the United Kingdom. Some are based in other European countries such as Denmark, Sweden, Italy and France. The paper doesn’t analyze either the virtues of different pay models or the price of the offerings of every particular newspaper. Its main goal is to explain the strategies news outlets are applying to deal with the profound changes required by a subscription business in the hope that some could be used by other news organisations elsewhere." (https://reutersinstitute.politics.ox.ac.uk)
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"The aim of this proposal is to present the evolution of the digital native media in Spain in order to compare their current situation with European success stories. For that purpose, we have conducted a comparative case study between three highlighted Spanish digital native news outlets and three f
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rom other European countries. The results show a progressive shift towards a member-funded model, while news outlets try to reduce their dependence on advertising. However, the three European natives seem to be more advanced compared to the Spanish cases as these remain still dependent on advertising revenues to stand upright. Furthermore, two models of participation stand out: the user community and, in particular, the model of collaboration networks. Nevertheless, the study reveals how the analyzed European news outlets are changing the role of the reader through innovative forms of participatory interactivity." (Abstract)
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"Die vorliegende Studie stellt Nutzerinnen und Nutzer in den Mittelpunkt. Sie fragt sowohl nach den Gründen für fehlende Zahlungsbereitschaft als auch danach, warum und wofür gezahlt wird. Auch wenn die Grundtendenz einer stark ausgeprägten Gratismentalität gegenüber digitaljournalistischen In
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halten nicht überrascht, zeigt sich ein beim Musik- und Serienkonsum über die letzten Jahre erlerntes Verhalten: Nutzerinnen und Nutzer wünschen sich eine Art Netflix oder Spotify für Journalismus – zu vergleichbaren Preis- und Vertragsbedingungen. Im Sinne einer nutzerzentrierten Ausgestaltung von Paid-Content-Angeboten eröffnen die Autoren innovative Blickwinkel auf neuartige Plattformmodelle und geben empirisch basierte Handlungsempfehlungen mit Relevanz sowohl für die Wissenschaft als auch für die Medienpraxis. Die mangelnde intrinsische Motivation zur Zahlung nimmt Medienunternehmerinnen und -unternehmer in die Pflicht – egal, ob sie bereits am Markt etabliert sind oder neu gründen. Die vorliegende Studie bietet dazu eine Fülle von Ansatzpunkten." (Vorwort, Seite 5)
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"The traditional financial models for news are dying. Could churches, environmental movements, and open source communities hold clues to its survival? We’re at a moment of profound transition and successive crisis for news. Our mission is to explore how membership models might help. A key takeaway
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from our research over the past 12 months is that membership models are fundamentally different from subscription or product models–and that they require whole new methods and mindsets to be successful. Membership isn’t just “subscription by another name” (though it’s often referenced that way), or about giving consumers access to a product. It’s participation in a larger cause that reflects what they want to see in civil society. In membership, there’s a different “social contract” or “value proposition” between the site and its members. At the basic level of: What do you give? What do you get? Subscribers pay their money and get access to a product. But members join the cause and participate because they believe in it." (Executive summary)
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"Our research suggests publishers should invest in capabilities to engage in constant testing and experimentation in digital — to build engagement among digital audiences and ultimately convert engaged readers into paying subscribers. For commercial and for-profit models in particular, publishers
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should become smart across a range of new strategies, including how to configure meters and rules to calibrate a mix of free and paid access. The trends we have observed across the publishers studied suggest pricing models, marketing tactics, and new approaches to audience engagement can help publishers succeed in a news environment increasingly friendly to robust digital programs. Produced through surveys of more than 500 for-profit newsrooms, this research suggests new best practices to aid publishers in increasing and sustaining digital subscriptions. This initiative complements existing research at the Shorenstein Center on Media, Politics and Public policy uncovering sustainable business models for local news and nonprofit publishers. This paper begins with recommendations for publishers to propel shifts to subscriber-focused models, how to define their news organization’s market, and how to measure engagement within that market. They are followed by a set of suggested strategies to drive a reader’s intent to subscribe, and to maintain that digital subscribership once that reader has entered a publisher’s ecosystem." (Abstract)
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"Die vorliegende Studie untersucht, wie etablierte Medienunternehmen und journalistische Neugründungen in Deutschland nutzerseitige Zahlungsbereitschaft für digitaljournalistische Inhalte besser identifizieren, fördern und abschöpfen können. Auf Grundlage einer für die deutsche Online-Bevölke
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rung repräsentativen Befragung mit rund 6.000 Teilnehmerinnen und Teilnehmern und acht vertiefenden Gruppendiskussionen gelangt die Studie zu folgenden Kernergebnissen: 1. Nutzerinnen und Nutzer zahlen am liebsten für „harten“ Journalismus [...] 2. Nutzerinnen und Nutzer wünschen sich Orientierungshilfe im Inhalte-Dschungel [...] 3. Digitaler Journalismus wird (immer noch) häufig als „Katze im Sack“ wahrgenommen [...] 4. Digitaler Journalismus ist Nutzerinnen und Nutzern zu teuer [...] 5. Nutzerinnen und Nutzer sollten in der Lage sein, vertrauenswürdigen und demokratisch wertvollen Journalismus erkennen zu können." (Executive Summary: Kernergebnisse)
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"This study was specfically intended to: 1. provide comprehensive insight into the public’s media consumption patterns, and its underlying causes: a) values; b) needs and interests, particularly regarding media content; c) motivation and aspirations, with specific emphasis on buying media content;
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d) financial functioning and attitudes towards different types of payment systems, etc. and 2. provide comprehensive analysis and recommendations to inform the Strengthening Media Systems Activity (SMS) programmatic approach in all aspects of media sustainability, as well as to inform organizational and business strategies and tactics of different types of media outlets on the local, regional and national levels. The research implemented in 2019 combined a variety of methods (both quantitative and qualitative) and techniques (a face-to-face-survey and computer-assisted web interviewing, or CAWI), and targeted a number of groups – a representative sample of 1500 respondents age 15 to 65 for the face-to-face survey, a sample of 100 daily internet users for web interviews, and 96 internet and local media users aged 15 to 65 for the 12 focus group discussions in Belgrade, Niš, Kragujevac, Novi Sad, Sombor, Loznica, and Zajecar. The key aim of the research was to gain an in-depth understanding of the needs, habits, and expectations of the audience, in order to facilitate rational and informed discussion about the media sector and public attitudes; and strategic decision-making by media businesses, with the starting assumption that understanding audience needs and profiling target groups constitutes integral parts of any media business strategy in terms of both preparing and formatting media content. Thus, the study was structured to facilitate the achievement of SMS objectives and to provide directions for SMS strategic and operational interventions in the following areas: 1. Content production and editorial policy, 2. Content sources and formats, 3. Interaction and community involvement, and 4. Financial sustainability." (Abstract, page 2-3)
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"When Wyborcza.pl was launched back in 2008, besides its quality, one of the best things about it was that its content was freely accessible. Once the paywall was up in 2012, the publisher had to find a way to present this content differently. According to Bregula, this was the most important task w
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hen they introduced the paywall: audiences had to understand what was unique about content if they have to pay for it. This could be more reporting on local news or expanded foreign news coverage. Moreover, Gazeta Wyborzca learned that readers tend to pay if the coverage is relevant to them." (Page 12) - "Implementing a paywall at a time of severe financial pressure saved the site from closure (or reliance of foreign donors) and allowed Malaysiakini to grow into a stable, popular and important media presence. Advertising revenue only overtook subscription revenue eight years after the paywall was implemented [...] Underlying the success of this paywall is Malaysiakini’s uniqueness in providing independent news within a partially unfree media context. As such, the case of Malaysiakini’s paywall must be understood within the movements of wider political and ideological processes." (Page 24)
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"Newspapers have come a long way since youngsters hawked the latest edition on street corners or metal boxes collected coins from anonymous visitors sucked in by a juicy headline. Today’s publishers need to be much more savvy about distribution, getting their arms around who their customers are, w
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hat makes them pay, and how to drive the right behaviors across a varied and complex online landscape. That means applying new technologies, adopting a “test and learn” way of thinking and going where the data leads them. Gone are the days when success could be measured by how many million unique visitors a website has in a month, especially when the vast majority of those come once, never to be seen again. In a few years time, the playbook may have changed. But keeping up with the fast-moving technology world is no longer an option, it’s an imperative for survival in the digital age." (Conclusion)
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"Journalist fellow Michael Leitner takes a deep dive into media organisations who already use data to efficiently acquire, engage and furthermore keep subscribers. Do we need automated paywalls, and what data do we need to use to keep readers interested? Key Insights: Dynamic paywalls are no silver
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bullet solution; If you want to keep your subscribers, watch their behaviour; Predicting churn is easy, preventing it is hard; Privacy regulation adds a big question mark; New players focus on acquisition, first movers bet on retention; Don’t try to hit everything with the machine-learning hammer; Know who, what, and why you’re tracking; The newsroom needs to understand your goals and metrics; Create flexible structures, so everybody can participate; Content is still king over software and tech strategy." (Publisher description)
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