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Humanitarian Broadcasting in Emergencies: A Synthesis of Evaluation Findings
London: BBC Media Action (2015), 64 pp.
"This synthesis of evidence suggests that BBC Media Action interventions have an important role to play in assisting people affected by crisis, and is consistent with other literature that highlights the role of media in providing accurate and reliable information in crisis. It highlights that, as w
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The New Boots on the Ground: NGOs in the Changing Landscape of International News
Journalism, volume 17, issue 4 (2015), pp. 401-416
"This article explores the role that nongovernmental organizations play in the changing landscape of international news. Drawing on archival analysis and 65 interviews with nongovernmental organization professionals, it examines the resource commitments and values guiding research at leading humanit
...
Communication for Humanitarian Action Toolkit (CHAT)
Key Guides
Adelaide; New York: University of Adelaide, Applied Communication Collaborative Research Unit (ACCRU); UNICEF, working version (2015), 67 pp.
"Welcome to the Communication for Humanitarian Action Toolkit, CHAT. It has been designed with practitioners in mind and is a resource that you can work with and adapt as you strive towards your communication for humanitarian action goals. The toolkit provides guidance to humanitarian and developmen
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Making Secondary Trauma a Primary Issue: A Study of Eyewitness Media and Vicarious Trauma on the Digital Frontline
Istanbul: Eyewitness Media Hub (2015), 69 pp.
"The rapid and incredible growth of eyewitness media (also known as user-generated content or UGC) has led to the emergence of a new cadre of journalists, humanitarian and human rights professionals whose job it is to seek out, verify and edit the most disturbing and traumatic raw images captured by
...
Digital Inequality and Second-Order Disasters: Social Media in the Typhoon Haiyan Recovery
Social Media + Society, volume 1, issue 2 (2015), 11 pp.
"This article investigates the intersection of digital and social inequality in the context of disaster recovery. In doing so, the article responds to the optimism present in recent claims about “humanitarian technology” which refers to the empowering uses and applications of interactive technol
...
"A Horrific Photo of a Drowned Syrian Child": Humanitarian Photography and NGO Media Strategies in Historical Perspective
International Review of the Red Cross, volume 97, issue 900 (2015), pp. 1121-1155
"This article is a historical examination of the use of photography in the informational and fundraising strategies of humanitarian organizations. Drawing on archival research and recent scholarship, it shows that the figure of the dead or suffering child has been a centrepiece of humanitarian campa
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Finding a Voice Through Humanitarian Technologies? Communication Technologies and Participation in Disaster Recovery
International Journal of Communication, volume 9 (2015), pp. 3020-3038
"Voice—understood as the ability to give an account of oneself and participate in social processes—is increasingly recognized as significant for humanitarian action and disaster recovery. Giving disaster-affected people the opportunity to make their voices heard has the potential to democratize
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Typhoon Hayian Learning Review: A Review of 'Communicating with Communities' Initiatives and Coordination in the Response to Typhoon Haiyan in the Philippines
CDAC Network (2014), 53 pp.
"The review acknowledges that a stronger commitment by humanitarian agencies to address communication and information needs was seen after Typhoon Haiyan than in previous disasters. However, efforts are still required to ensure the consistency and coordination of ‘communication with communities’
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Locating Disaster Communication in Changing Communicative Ecologies Across the Pacific
Australian Journal of Telecommunications and the Digital Economy (AJTDE), volume 2, issue 4 (2014), 16 pp.
"According to ITU statistics, around 60 percent of Pacific Islanders had access to a mobile in 2012, compared to just 10 percent in 2006. In many Pacific countries mobile phones are, therefore, emerging as a key element of the local communication systems, and are being be built into disaster managem
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Communicating with Communities: A Case Study and Guide from Pakistan and Elsewhere
Geneva: International Organization for Migration (IOM); Humanitarian Accountability Partnership (HAP) (2014), xix, 109 pp.
"The purpose of this handbook is to highlight achievements, as well as ongoing efforts and future plans, in improving information delivery to and communication with affected communities. This guide highlights the lack of critical information in emergency response and what needs to be done to ensure
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Starting the Conversation: Information, Feedback and Accountability in Post-Typhoon Philippines
Geneva: International Organization for Migration (IOM) (2014), 34 pp.
"The report reviews several communications tools developed and disseminated through collaboration with Tacloban’s Radyo Abante as part of IOM’s Tindog Kita (‘Rise Together’) communications campaign, which included a radio drama, interactive talk show and key message song. Of the communicatio
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"The key finding of this rapid assessment is that displaced people in northern Iraq live in an information vacuum which is hindering their ability to cope with the catastrophe in which they find themselves. This vacuum has two main origins: lack of access to reliable news and information from the lo
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Internews Humanitarian Information Service: UNMISS POC SITE - MALAKAL. Baseline Assessment
Internews; Forcier Consulting (2014), 8 pp.
"On 4th July 2014, Internews launched Boom Box Talk Talk (BBTT) in the Malakal, UN Mission Protection of Civilian (PoC) site, to provide people affected by the conflict with life saving and life enhancing information. BBTT is a professionally produced audio Humanitarian Information Service (HIS). In
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"This report demonstrates how providing information to Internally Displaced Persons (IDPs) in South Sudan can dramatically increase their health, safety and well-being and make a positive impact on their lives in the midst of an ongoing conflict [...] Boda Boda Talk Talk (BBTT) was the first Humanit
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"In February, 2014, Internews worked with Forcier Consulting to conduct a baseline survey of 612 respondents from the Tong Ping site to identify information needs, sources, and preferences to help guide their intervention strategies, and in April 2014 Internews again teamed up with Forcier Consultin
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Central African Republic: Supporting the Media and Humanitarian Information and Communication in a Complex Emergency. Roundtable Report, 5-6 February 2014, Yaoundé, Cameroon
International Media Support (IMS) (2014), 30 pp.
"This two-day roundtable brought together representatives from key organizations and institutions in CAR as well as representatives from international organizations currently operating in CAR. The aim was to address the needs for media support and humanitarian information and communication and to en
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"A more connected, data-driven humanitarian system creates an opportunity to save lives and reduce suffering, even as it raises concerns for privacy and security. On one hand, in a humanitarian crisis, in which any delay can cost lives, privacy concerns and consent may be justifiably ignored in the
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Verification Handbook: A Definitive Guide to Verifying Digital Content for Emergency Coverage
Key Guides
Maastricht: European Journalism Centre (2014), 121 pp.
"In a crisis situation, social networks are overloaded with situational updates, calls for relief, reports of new developments, and rescue information. Reporting the right information is often critical in shaping responses from the public and relief workers; it can literally be a matter of life or d
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