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Journals
Output Type
Media, Gender and the Reporting of Emergencies: A Booklet for Journalists and Professionals Dealing with Flood Reporting
Belgrade: OSCE (2017), 54 pp.
"This booklet first presents as a case study an overview and analysis of the actual reporting during the May 2014 flood in Serbia from the gender perspective. This part contains examples of gender stereotypical portrayal of men and women, but also the lack of visibility of female contribution to the
...
Culture and Crisis Communication: Transboundary Cases from Nonwestern Perspectives
New York: Wiley (2017), xxix, 376 pp.
"Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news out
...
Communicating Emergency Preparedness: Practical Strategies for the Public and Private Sectors
Boca Raton: CRC Press, 2nd ed. (2017), 258 pp.
"This brief guide provides practical tips and advice on how to use social media effectively to engage with, and be accountable to, affected people. It is primarily for staff who are responsible for the official social media channels in their organization. Related topics, such as social media marketi
...
Humanitarian Response and Media in the Arab Gulf Countries
"Two major media revolutions transformed the humanitarian response to disasters facing the Arab Gulf States, namely the 1991 launch of Pan-Arab satellite TV channels, and the 2010 advent of social media. Drawing on her own professional experience, the author argues that both media revolutions have h
...
Front Pages and Frontlines: How the News Cycle Impacted Humanitarian Assistance in Liberia and the Democratic Republic of Congo
"Heather Bourbeau finds that in a crisis, media professionals and humanitarian aid providers negotiate a delicate balance between thorough and consistent coverage, and coverage that sensationalizes a crisis and leads to hysteria, misery, and fatigue. In "F" Bourbeau compares the media coverage of th
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"In July 2015, Internews launched Open Mic Nepal, a project designed to track and debunk rumors in the earthquake-afected communities. Based on previous pilots of this approach in Gaza and Liberia, the project set out to assess and address information needs by using minimally structured qualitative
...
Big Crisis Data
Cambridge: Cambridge University Press (2016), 224 pp.
"Social media is an invaluable source of time-critical information during a crisis. However, emergency response and humanitarian relief organizations that would like to use this information struggle with an avalanche of social media messages that exceeds human capacity to process. Emergency managers
...
Mapping Refugee Media Journeys: Smartphones and Social Media Networks
Open University; France Médias Monde (2016), 103 pp.
"Smartphones and digital connectivity are essential for refugees seeking protection and safety in Europe, but they also carry risks for them. This research identified a huge gap in the provision of relevant, reliable and timely digital news and information for refugees on their journeys and upon arr
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The Handbook of International Crisis Communication Research
Chichester: Wiley Blackwell (2016), xix, 525 pp.
"The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines
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Using Media and Communication to Respond to Public Health Emergencies: Lessons Learned from Ebola
London: BBC Media Action (2016), 30 pp.
"This practice briefing sets out what BBC Media Action learned in delivering and supporting health communication in response to the Ebola crisis in West Africa in 2014–15. It has a particular focus on Sierra Leone as this was the hub of the organisation’s response. The paper aims to contribute t
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Media as a Form of Aid in Humanitarian Crises
Washington, DC: Center for International Media Assistance (CIMA) (2016), 6 pp.
"The Disaster and Emergency Preparedness Programme (DEPP), established by the Communicating with Disaster Affected Communities (CDAC) Network, focuses on establishing accountability on the part of emergency response actors in South Sudan to the affected population they serve. This baseline addresses
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"Internews has launched a three-part learning module on Boda Boda Talk Talk, the hyperlocal humanitarian information service currently operational in four United Nations Protection of Civilians Sites (PoCs) across the country. Part I of the module focuses on the theory and rationale behind a communi
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Digital Humanitarians: Citizen Journalists on the Virtual Front Line of Natural and Human-Caused Disasters
Journalism Practice, volume 11, issue 2-3 (2016), pp. 213-228
"Eyewitness user-generated content has dominated the study of citizen journalism in crisis and conflict zones. However, the convergence of online networked technologies, like social media, collaborative mapping and real-time information management, gives ordinary people the capacity to commit acts o
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The Boda Boda Talk Talk Module. Part III: How to Guide
Internews (2016), 71 pp.
"This guide outlines the step-by-step processes and potential challenges that may arise in setting up a Boda Boda Talk Talk (BBTT) project. In it, you will find information and advice on everything from what equipment to purchase, to how to build relationships with other humanitarian actors, to recr
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What Your Audience Needs to Know in an Emergency: Life-Saving Information. Topic-By-Topic Guide to Core Humanitarian Issues
London: BBC Media Action (2016), various pag.
"These guides are for media professionals working to help audiences affected by humanitarian crises. They give a brief overview of common humanitarian issues in emergencies. They will help you: understand what kinds of problems your audiences are likely to be facing in emergencies; work alongside re
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Social Media Use During Disasters: How Information Form and Source Influence Intended Behavioral Responses
Communication Research, volume 43, issue 5 (2016), pp. 626-646
"This study provides insights that can inform disaster communication management, policymaking, and theory building through a nationally representative field experiment (N = 2,015 U.S. adults) grounded in media richness theory, information and communication technologies (ICTs) succession theory, and
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