Disasters & Humanitarian Crises
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"Social media is an invaluable source of time-critical information during a crisis. However, emergency response and humanitarian relief organizations that would like to use this information struggle with an avalanche of social media messages that exceeds human capacity to process. Emergency managers ... more
"The Polio Communication Global Guide is a how-to manual for planning and building effective mass media and interpersonal communication strategies with the ultimate goal of eradicating polio. This document outlines UNICEF’s global approach to polio communication informed by data and on-the-ground ... more
"By “ICT” we refer to digital devices and systems which are accessible to everyone, be it refugees, civil society groups, humanitarian or development cooperation actors such as private companies. We talk about projects using personal computers, smartphones and tablets which can access the Intern ... more
"This study provides insights that can inform disaster communication management, policymaking, and theory building through a nationally representative field experiment (N = 2,015 U.S. adults) grounded in media richness theory, information and communication technologies (ICTs) succession theory, and ... more
"Media diaries of 36 Chilean adults were being collected as two disasters unfolded: an earthquake on the northern coast and 11 days later a massive fire in Valparaiso. From an audience reception theoretical approach, these events provide a unique opportunity to compare people's engagement with media ... more
"In July 2015, Internews launched Open Mic Nepal, a project designed to track and debunk rumors in the earthquake-afected communities. Based on previous pilots of this approach in Gaza and Liberia, the project set out to assess and address information needs by using minimally structured qualitative ... more
"These guides are for media professionals working to help audiences affected by humanitarian crises. They give a brief overview of common humanitarian issues in emergencies. They will help you: understand what kinds of problems your audiences are likely to be facing in emergencies; work alongside re ... more
"Good risk communication is crucial for raising awareness among citizens and business about the risks their countries face. However, many countries have seen their risk communication tools fail in the past, leading to persistently low levels of risk awareness, especially in the absence of recent dis ... more
"As the world's urban poor increase in numbers, they become acutely vulnerable to hazards from extreme weather events. On 8 November 2013, Typhoon Haiyan struck the province of Leyte, Philippines, with casualties numbering in the thousands, largely because of the ensuing storm surge that swept the c ... more
"This guide outlines the step-by-step processes and potential challenges that may arise in setting up a Boda Boda Talk Talk (BBTT) project. In it, you will find information and advice on everything from what equipment to purchase, to how to build relationships with other humanitarian actors, to recr ... more
"Internews has launched a three-part learning module on Boda Boda Talk Talk, the hyperlocal humanitarian information service currently operational in four United Nations Protection of Civilians Sites (PoCs) across the country. Part I of the module focuses on the theory and rationale behind a communi ... more
"This practice briefing sets out what BBC Media Action learned in delivering and supporting health communication in response to the Ebola crisis in West Africa in 2014–15. It has a particular focus on Sierra Leone as this was the hub of the organisation’s response. The paper aims to contribute t ... more
"Most analysis of media coverage of disaster has a normative edge. This paper outlines a philosophical basis for establishing normative standards for news coverage of natural hazards and human-based risk. It begins with a top-down, or system-oriented, epistemological approach to disasters and risk. ... more
"The media can make a real difference in the way people think about and act on disasters. Reporters, commentators, editors, broadcasters, and all members of the media can do more than just inform and raise awareness about disasters. By exploring the root causes of disasters and their social dimensio ... more
"The guide is not about how to use media for public relations or fund-raising purposes; it focuses on working with media to share useful and actionable information with communities affected by crisis. Humanitarians call this kind of communication different things: “community engagement”, “comm ... more