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A Textual Processing Model of Risk Communication: Lessons from Typhoon Haiyan
American Meteorological Society, volume 8, issue 4 (2016), pp. 447-463
"As the world's urban poor increase in numbers, they become acutely vulnerable to hazards from extreme weather events. On 8 November 2013, Typhoon Haiyan struck the province of Leyte, Philippines, with casualties numbering in the thousands, largely because of the ensuing storm surge that swept the c
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Risk Communication Basics
NOAA (2016), 18 pp.
"In July 2015, Internews launched Open Mic Nepal, a project designed to track and debunk rumors in the earthquake-afected communities. Based on previous pilots of this approach in Gaza and Liberia, the project set out to assess and address information needs by using minimally structured qualitative
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Lifeline: Working with Broadcasters in Humanitarian Crises. Tips for Aid Workers on Working with Media to Save Lives
London: BBC Media Action (2016), 23 pp.
"The guide is not about how to use media for public relations or fund-raising purposes; it focuses on working with media to share useful and actionable information with communities affected by crisis. Humanitarians call this kind of communication different things: “community engagement”, “comm
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"The Disaster and Emergency Preparedness Programme (DEPP), established by the Communicating with Disaster Affected Communities (CDAC) Network, focuses on establishing accountability on the part of emergency response actors in South Sudan to the affected population they serve. This baseline addresses
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Audiences and Disasters: Analyses of Media Diaries Before and After an Earthquake and a Massive Fire
Journal of Communication, volume 66, issue 4 (2016), pp. 519-541
"Media diaries of 36 Chilean adults were being collected as two disasters unfolded: an earthquake on the northern coast and 11 days later a massive fire in Valparaiso. From an audience reception theoretical approach, these events provide a unique opportunity to compare people's engagement with media
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Affirmative Duties: The Institutional and Individual Capabilities Required in Disaster Coverage
Journalism Studies, volume 17, issue 2 (2016), pp. 216-230
"Most analysis of media coverage of disaster has a normative edge. This paper outlines a philosophical basis for establishing normative standards for news coverage of natural hazards and human-based risk. It begins with a top-down, or system-oriented, epistemological approach to disasters and risk.
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What Your Audience Needs to Know in an Emergency: Life-Saving Information. Topic-By-Topic Guide to Core Humanitarian Issues
London: BBC Media Action (2016), various pag.
"These guides are for media professionals working to help audiences affected by humanitarian crises. They give a brief overview of common humanitarian issues in emergencies. They will help you: understand what kinds of problems your audiences are likely to be facing in emergencies; work alongside re
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Social Media Use During Disasters: How Information Form and Source Influence Intended Behavioral Responses
Communication Research, volume 43, issue 5 (2016), pp. 626-646
"This study provides insights that can inform disaster communication management, policymaking, and theory building through a nationally representative field experiment (N = 2,015 U.S. adults) grounded in media richness theory, information and communication technologies (ICTs) succession theory, and
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The Handbook of International Crisis Communication Research
Chichester: Wiley Blackwell (2016), xix, 525 pp.
"The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines
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The Boda Boda Talk Talk Module. Part III: How to Guide
Internews (2016), 71 pp.
"This guide outlines the step-by-step processes and potential challenges that may arise in setting up a Boda Boda Talk Talk (BBTT) project. In it, you will find information and advice on everything from what equipment to purchase, to how to build relationships with other humanitarian actors, to recr
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Planning Communication for Agricultural Disaster Risk Management: A Field Guide
Rome: FAO (2015), vi, 104 pp.
"Reducing risk and increasing resilience to natural disasters and climate change requires access to knowledge, information and the active participation of vulnerable population. Planning Communication for Agricultural Disaster Risk Management (ADRM) is a field guide to orient ADRM teams and concerne
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The New Boots on the Ground: NGOs in the Changing Landscape of International News
Journalism, volume 17, issue 4 (2015), pp. 401-416
"This article explores the role that nongovernmental organizations play in the changing landscape of international news. Drawing on archival analysis and 65 interviews with nongovernmental organization professionals, it examines the resource commitments and values guiding research at leading humanit
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Kurdish Region of Northern Iraq: Humanitarian Information Needs of Syrian Refugees
International Media Support (IMS) (2015), 18 pp.
"The assessment concludes that there is not ‘one magic answer’ to the question of which media channel is the most effective – rather a variety of channels must be used to reach as many people as possible. While TV scores high among both refugees and host population as a preferred media channel
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State of the Use of Mobile Technologies for Disaster Preparedness in South East Asia
Singapore: Nanyang Technological University (2015), 66 pp.
"This project is conducted in response to Global Disaster Preparedness Center’s (GDPC) initiative of developing flood hazard preparedness mobile apps in the four target countries (Indonesia, Myanmar, the Philippines, and Vietnam)." (Executive summary)
"This tool is designed to support decision makers in understanding how information contributes to a more connected and resilient community. Whether your community is defined by place, population, issue, or a mix of these, a good understanding of a community's information needs and use are essential
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Humanitarian Broadcasting in Emergencies: A Synthesis of Evaluation Findings
London: BBC Media Action (2015), 64 pp.
"This synthesis of evidence suggests that BBC Media Action interventions have an important role to play in assisting people affected by crisis, and is consistent with other literature that highlights the role of media in providing accurate and reliable information in crisis. It highlights that, as w
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