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Lifeline: Working with Broadcasters in Humanitarian Crises. Tips for Aid Workers on Working with Media to Save Lives
London: BBC Media Action (2016), 23 pp.
"The guide is not about how to use media for public relations or fund-raising purposes; it focuses on working with media to share useful and actionable information with communities affected by crisis. Humanitarians call this kind of communication different things: “community engagement”, “comm
...
"Internews has launched a three-part learning module on Boda Boda Talk Talk, the hyperlocal humanitarian information service currently operational in four United Nations Protection of Civilians Sites (PoCs) across the country. Part I of the module focuses on the theory and rationale behind a communi
...
Media as a Form of Aid in Humanitarian Crises
Washington, DC: Center for International Media Assistance (CIMA) (2016), 6 pp.
"In July 2015, Internews launched Open Mic Nepal, a project designed to track and debunk rumors in the earthquake-afected communities. Based on previous pilots of this approach in Gaza and Liberia, the project set out to assess and address information needs by using minimally structured qualitative
...
The Boda Boda Talk Talk Module. Part III: How to Guide
Internews (2016), 71 pp.
"This guide outlines the step-by-step processes and potential challenges that may arise in setting up a Boda Boda Talk Talk (BBTT) project. In it, you will find information and advice on everything from what equipment to purchase, to how to build relationships with other humanitarian actors, to recr
...
Using Media and Communication to Respond to Public Health Emergencies: Lessons Learned from Ebola
London: BBC Media Action (2016), 30 pp.
"This practice briefing sets out what BBC Media Action learned in delivering and supporting health communication in response to the Ebola crisis in West Africa in 2014–15. It has a particular focus on Sierra Leone as this was the hub of the organisation’s response. The paper aims to contribute t
...
Big Crisis Data
Cambridge: Cambridge University Press (2016), 224 pp.
"Social media is an invaluable source of time-critical information during a crisis. However, emergency response and humanitarian relief organizations that would like to use this information struggle with an avalanche of social media messages that exceeds human capacity to process. Emergency managers
...
Framing Famine: An Analysis of Media Coverage of the 2011 Famine in Somalia
African Journalism Studies, volume 37, issue 1 (2016), pp. 100-119
"This study examines media coverage of the 2011–2012 famine in Somalia by the websites of BBC News, CNN and Al-Jazeera. Using a combination of quantitative and qualitative content analyses, it explores why coverage of the famine began as late as it did, despite ample evidence of its inevitable unf
...
Polio Communication Global Guide: A How-To Manual for the Art and Science of Maximising Immunisation Rates Through Communication
Polio Global Eradication Initiative; UNICEF (2016), 33 pp.
"The Polio Communication Global Guide is a how-to manual for planning and building effective mass media and interpersonal communication strategies with the ultimate goal of eradicating polio. This document outlines UNICEF’s global approach to polio communication informed by data and on-the-ground
...
Managing Social Media During Emergencies Guide
Adelaide: Local Government Association of South Australia (2016), 34 pp.
"This Managing Social Media During Emergencies Guide is designed to assist Councils to better plan, manage and continue to improve the effectiveness of social media use during an emergency event." (Intorduction, page 4)
What Your Audience Needs to Know in an Emergency: Life-Saving Information. Topic-By-Topic Guide to Core Humanitarian Issues
London: BBC Media Action (2016), various pag.
"These guides are for media professionals working to help audiences affected by humanitarian crises. They give a brief overview of common humanitarian issues in emergencies. They will help you: understand what kinds of problems your audiences are likely to be facing in emergencies; work alongside re
...
Affirmative Duties: The Institutional and Individual Capabilities Required in Disaster Coverage
Journalism Studies, volume 17, issue 2 (2016), pp. 216-230
"Most analysis of media coverage of disaster has a normative edge. This paper outlines a philosophical basis for establishing normative standards for news coverage of natural hazards and human-based risk. It begins with a top-down, or system-oriented, epistemological approach to disasters and risk.
...
ICT4Refugees: A Report on the Emerging Landscape of Digital Responses to the Refugee Crisis
Bonn; Eschborn: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) (2016), 35 pp.
"By “ICT” we refer to digital devices and systems which are accessible to everyone, be it refugees, civil society groups, humanitarian or development cooperation actors such as private companies. We talk about projects using personal computers, smartphones and tablets which can access the Intern
...
Social Media Use During Disasters: How Information Form and Source Influence Intended Behavioral Responses
Communication Research, volume 43, issue 5 (2016), pp. 626-646
"This study provides insights that can inform disaster communication management, policymaking, and theory building through a nationally representative field experiment (N = 2,015 U.S. adults) grounded in media richness theory, information and communication technologies (ICTs) succession theory, and
...
Digital Crossroads: Civic Media and Migration
Stuttgart: Institut für Auslandsbeziehungen (ifa) (2016), 60 pp.
"This report examines the uses of digital media among non-governmental organizations (NGOs) working with migrants and refugees primarily in Europe. Based on interviews with leaders at over 20 NGOs, this report documents how organizations are thinking about digital and media literacies for combating
...
The IFRC and Community Resilience: Communication Guidance for National Societies
Geneva: International Federation of Red Cross and Red Crescent Societies (IFRC) (2016), 25 pp.
"The International Federation of Red Cross and Red Crescent Societies (IFRC) has developed this paper to support Red Cross and Red Crescent staff and volunteers in their communication and advocacy on community resilience. The paper explains the IFRC’s definition of and approach to building communi
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