Disasters & Humanitarian Crises
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"Internews’ Humanitarian Information Service in Haiti, which ran from October 2016 to February 2017, was a DFID funded humanitarian project with the goal to improve the quality of timely and actionable information exchanges with Haitian communities affected by Hurricane Matthew. Internews’ two-w ... more
"Heather Bourbeau finds that in a crisis, media professionals and humanitarian aid providers negotiate a delicate balance between thorough and consistent coverage, and coverage that sensationalizes a crisis and leads to hysteria, misery, and fatigue. In "F" Bourbeau compares the media coverage of th ... more
"[This] guide provides a detailed, step-by-step methodology for conducting a radio distribution, based on Internews’ experience in four HIS project locations: Malakal, Juba (UN House), Bentiu and Bor. The practical application of the guide will be particularly relevant for NGOs, UN agencies, CSOs, ... more

The CNN Effect and Humanitarian Crisis

In: The Routledge Companion to Media and Humanitarian Action
London: Routledge (2017), pp. 528-535
"Piers Robinson revisits the debates over what has been called the "CNN effect," a term that assumes media coverage of crises invariably leads to instigating humanitarian responses. While many claimed that interventions during humanitarian crises were influenced by media reporting of suffering peopl ... more

Reporting Humanitarian Narratives: Are We Missing Out on the Politics?

In: The Routledge Companion to Media and Humanitarian Action
London: Routledge (2017), pp. 189-199
"Suzanne Franks discusses how the visually dominated storytelling of famines in Africa distorted the causes of famine and therefore obscured the most effective solutions. As journalists struggled to document the depths of human suffering, humanitarian communication in these early stages raised compa ... more
"Andersen explores the definition of humanitarian communication, its history, language, visual renderings, and narrative structures. Building on the historical effects of media depictions and their relationship to aid appeals and public response, the chapter engages the concepts of empathy and compa ... more

Media Interventions as Humanitarian Action

In: The Routledge Companion to Media and Humanitarian Action
London: Routledge (2017), pp. 416-427
"This chapter aims to introduce the concept of an information intervention as an example of humanitarian action. Typically associated negatively with government efforts to incite conflict and tension, two case studies are explored-Haiti and Syria-to better understand how state-led information interv ... more
"When we hear stories of distant humanitarian crises, we often feel sympathy for victims, but may stop short of taking action to help. Past research indicates that media portrayals of distant suffering can promote helping behavior by eliciting sympathy, while those that prompt a more rational respon ... more
"Part I: Context” describes the information and media landscape in South Sudan and the value of Humanitarian Radio as a tool for communicating with communities in a broad range of humanitarian scenarios. It also discusses how Humanitarian Radio promotes accountability and transparency for humanita ... more
"This Radio Distribution Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience conducting radio distributions within the United Nations Protection of Civilians sites (PoCs) and surrounding communities [...] “Part I. Context” describes th ... more
"The Listening Groups Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience managing more than 700 Listening Groups across the country [...] “Part I. Context” describes the information and media landscape in South Sudan, and the value of ... more
"There is no accessible media in the Rohingya language, leaving the Rohingya population of well over a million, now spread between Myanmar and Bangladesh, reliant on information only available in languages other than their own [...] This assessment, conducted in the Cox’s Bazar region of Banglades ... more
"To meet the growing needs of disaster-affected communities around the world, we must do more to truly listen to them and tailor our responses accordingly." (Abstract)
"Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news out ... more
"The recommendations in these guidelines provide overarching, evidence-based guidance on how risk communication should be practised in an emergency. The recommendations also guide countries on building capacity for communicating risk during health emergencies. Specific step-by-step instructions are ... more
"This booklet first presents as a case study an overview and analysis of the actual reporting during the May 2014 flood in Serbia from the gender perspective. This part contains examples of gender stereotypical portrayal of men and women, but also the lack of visibility of female contribution to the ... more