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"Beneficiary Communication is a program which emphasizes the use of communication equipment in passing relevant, timely and accurate lifesaving information to communities. The program supports an environment of transparency and accountability through creation of feedback mechanism. It is about provi ... more
"This booklet first presents as a case study an overview and analysis of the actual reporting during the May 2014 flood in Serbia from the gender perspective. This part contains examples of gender stereotypical portrayal of men and women, but also the lack of visibility of female contribution to the ... more
"A Framework for Data Sharing in Practice, Part II, is a collective outcome document from two meetings held in 2017, one in New York in May and a follow-up in Copenhagen in December. The meetings were held with support from OCHA’s Centre for Humanitarian Data. The objective of these meetings was t ... more
"On 15 May 2017, as a precursor to the annual General Assembly, VOICE hosted an event entitled “Data collection and social media - innovation or challenge for humanitarian aid?”. The event brought together VOICE members, leading practitioners, and academics. The three panellists were Massimo Mar ... more
"In 2010, Ryan and Matheson (2010) compiled evidence to quantify the importance of communication activities to emergency management. The study involved a comprehensive content analysis of emergency incident and emergency exercise debriefing sessions and reports spanning 2003 to 2008. Six years on, t ... more
"This chapter examined compassion as a news value in the humanitarian coverage of the 2014 war in Gaza by French and UK broadcasters to show the extent to which victims of foreign conflict can be portrayed with greater and lesser degrees of compassion … The study demonstrates that compassion as a ... more
"This guide illustrates a step-by-step process of how to develop your own Humanitarian Radio station. Every crisis is different and the needs of the people affected are unique; therefore the information included here is meant as a guide, flexible enough to adapt to the individual needs of your commu ... more
"Part I: Context” describes the information and media landscape in South Sudan and the value of Humanitarian Radio as a tool for communicating with communities in a broad range of humanitarian scenarios. It also discusses how Humanitarian Radio promotes accountability and transparency for humanita ... more

Reporting Humanitarian Narratives: Are We Missing Out on the Politics?

In: The Routledge Companion to Media and Humanitarian Action
London: Routledge (2017), pp. 189-199
"Suzanne Franks discusses how the visually dominated storytelling of famines in Africa distorted the causes of famine and therefore obscured the most effective solutions. As journalists struggled to document the depths of human suffering, humanitarian communication in these early stages raised compa ... more
"When we hear stories of distant humanitarian crises, we often feel sympathy for victims, but may stop short of taking action to help. Past research indicates that media portrayals of distant suffering can promote helping behavior by eliciting sympathy, while those that prompt a more rational respon ... more

Humanitarian Response and Media in the Arab Gulf Countries

In: The Routledge Companion to Media and Humanitarian Action
London: Routledge (2017), pp. 329-340
"Two major media revolutions transformed the humanitarian response to disasters facing the Arab Gulf States, namely the 1991 launch of Pan-Arab satellite TV channels, and the 2010 advent of social media. Drawing on her own professional experience, the author argues that both media revolutions have h ... more
"Andersen explores the definition of humanitarian communication, its history, language, visual renderings, and narrative structures. Building on the historical effects of media depictions and their relationship to aid appeals and public response, the chapter engages the concepts of empathy and compa ... more
"This article examines how three Chinese and two British newspapers sourced content from social media in their coverage of the 2008 Wenchuan Earthquake, the 2013 Ya'an Earthquake, and the 2015 Tianjin Explosion. The media outlets citing of social media content present different patterns in line with ... more
"This brief guide provides practical tips and advice on how to use social media effectively to engage with, and be accountable to, affected people. It is primarily for staff who are responsible for the official social media channels in their organization. Related topics, such as social media marketi ... more