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"This survey asked representatives of major humanitarian aid organizations to reflect on how their operations in the field communicate with disaster-affected communities [...] The two areas in which progress is critical are improving the relationship between humanitarian organizations and local medi
...
"This annotated bibliography compiles both peer-reviewed literature, typically sourced from academic journals, as well as a range of opinion and technical resources drawn from agencies that have a humanitarian mandate. It is important to note that this annotated bibliography does not seek to present
...
Haiti Beneficiary Communications Review
Geneva: International Federation of Red Cross and Red Crescent Societies (IFRC) (2013), 35 pp.
"This report is an evaluation of the methods and tools used by the Red Cross and Red Crescent to communicate with communities following the devastating 2010 earthquake in Haiti. The study draws recommendations for the continued and more effective use of communications to engage with communities in H
...
What We Learned Testing the Humanitarian Data Toolkit
Washington, DC; Arcata, Calif.: Internews (2013), 56 pp.
"In early 2013, the Internews Center for Innovation and Learning (ICIL) set out to pilot a new system that allows humanitarian communications professionals and responders to quickly gather, analyze, and act upon data to understand information needs of an affected population during a crisis. The syst
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Communication Toolbox: Practical Guidance for Program Managers to Improve Communication with Participants and Community Members. For Emergency Programs and Development Programs
Key Guides
Baltimore, Md.: Catholic Relief Services (CRS) (2013), 58 pp.
"The Communication Toolbox offers practical guidance for program managers who want to communicate more effectively with program participants and community members. The tools are designed for emergency programs and development programs. The toolbox focuses on communicating about programs as a way to
...
Humanitäre Hilfe und Medien
"In diesem Kapitel geht es um die Rolle der Medien in der humanitären Hilfe und um das Zusammenspiel von Medien und humanitären Akteuren bei der Katastrophenberichterstattung und der damit verbundenen Spendenwerbung. Dabei wird insbesondere der Frage nachgegangen, wie Medien und Hilfsorganisatione
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Indonesia: Crisis Communication Channels. Case Studies in Humanitarian Communication Preparedness and Response
Washington, DC; Arcata, Calif.: Internews (2013), 68 pp.
"Exploring communication ecologies rather than discrete communication practices remains a difficult challenge. Indonesia: Crisis Communication Channels is one of the early attempts to develop this practice, with case-study examples [...] The three case-study disasters are: Jakarta’s January 2013 f
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Social Media in Emergencies: 101 Seminar Report
CDAC Network (2013), 10 pp.
Syria Crisis: Humanitarian Information Needs Assessment - Zaatari Refugee Camp, Jordan
Arcata, Calif.; London: Internews (2012), 17 pp.
"Internews surveyed more than 120 Syrian refugees in Zaatari camp, asking a set of 30 questions about information needs, sources, and trust levels. Additionally, 20 in-depth key informant interviews were conducted with humanitarian workers and media professionals in Jordan and in Beirut, Lebanon. As
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Final Reflections: Integrating Local Media and ICTs Into Humanitarian Response in the Central African Republic
Internews; Humanitarian Innovation Fund (2012), 8 pp.
Internews' project Integrating Local Media and Information and Communications Technology (ICTs) into Humanitarian Response in the Central African Republic (CAR) was an project aimed at improving emergency response, community participation and community resilience. This report presents the final refl
...
Still Left in the Dark? How People in Emergencies Use Communication to Survive – and How Humanitarian Agencies Can Help
London: BBC Media Action (2012), 15 pp.
"In 2008, a BBC World Service Trust policy briefing argued that people affected by earthquakes, floods or other emergencies often lacked the information they needed to survive and that this only added to their stress and anxiety. Left in the Dark: the unmet need for information in humanitarian emerg
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Disasters and the Media
New York et al.: Peter Lang (2012), xii, 235 pp.
The Use of Radio in Disasters: 2008 Flood Response, North India. Case Study of First Response India
Health Communication Resources (HCR) (2012), 3 pp.
"Since the Bihar flooding, First Response India has gone on to train other teams in disaster radio response. Its aim is to equip other teams across India with the skills needed to improve collaboration and communication with people affected by crisis. Radio can also play a key role in other phases o
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Reporting Disaster and Disaster Preparedness: A Training Handbook
New Delhi: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ); Indo-German Environment Partnership Programme (IGEP) (2012), viii, 122 pp.
"The main objective of the media component of the Environmental Planning and Disaster Risk Management (EPDRM) programme of GIZ in India is to enable journalists to better and more efficiently perform their roles, functions and tasks in the context of disaster risk management, i.e. information to the
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The Marketization of Foreign News
Global Media and Communication, volume 8, issue 2 (2012), pp. 99-115
"Audience segmentation is generally associated with strategic communication (such as advertising and public relations), where content is manipulated to suit reader preferences. News has generally been considered truth-telling unvarnished by such concerns. This article compares how news of the same h
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Do You Hear Me? Understanding Information Needs for Disaster, Preparedness and Compensation
Islamabad: International Organization for Migration (IOM) (2012), v, 70 pp.
"This report documents the findings, analysis and recommendations regarding key aspects of humanitarian communications gleaned from an assessment conducted in the aftermath of the 2010 and 2011 monsoon floods in Pakistan. The aim of the assessment was to assess communities' access to information aft
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"Despite the massive uptake of mobile phones by agricultural producers, there are few quantitative studies that provide hard evidence of a link between technology and poverty reduction. Those studies that have explored this, however, found that farmer access to market information through radio, mobi
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Addressing Mistrust Between Humanitarians and Local Media: Baseline Assessment for “Integrating Local Media and ICTs Into Humanitarian Response in CAR”
Internews; Humanitarian Innovation Fund (2012), 8 pp.
"Internews' project to integrate local media and ICTs into humanitarian response in CAR takes place in a context of distrust between journalists and humanitarians. According to this report, humanitarians view the media as lacking credibility, depth, independence and fairness, and as monetizing news
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