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Cyclone Idai: Integration of Multisectoral C4D Interventions Into the Humanitarian Response in Malawi, Mozambique and Zimbabwe

Nairobi: UNICEF (2020), ii, 21 pp.

"In March 2019, Cyclone Idai brought death and destruction to Malawi, Mozambique and Zimbabwe as a result of heavy rains and extensive flooding (Figure 1). The respective governments together with UNICEF and other partners, responded swiftly to the disaster. Rescue and relief operations were impleme ... more

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Tip Sheet on Maintaining Confidential Digital Dialogue During Humanitarian Emergencies

Geneva: International Committee of the Red Cross (ICRC) (2020), 5 pp.

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WorldCat (8)

Communiquer sur Ebola: Expérience du Sénégal du 23 mars au 1er décembre 2014. Récit et analyse critique des faits

Baba Gallé Diallo

Paris: L'Harmattan (2020), 204 pp.

"Le 23 mars 2014, l'Organisation mondiale de la Santé publie sur son site web l'apparition de la maladie à virus Ébola en Guinée. Du fait de la proximité du Sénégal avec la Guinée, la commission Média et Communication, dispositif multisectoriel et centre nerveux de la communication impulse ... more

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Del miedo a la acción. Información en emergencias: Un salvavidas

Vivian Newman Pont, Juan Carlos Upegui Mejía, Daniel Ospina Celis

Bogotá: Dejusticia (2020), 17 pp.

"En este documento nos centraremos en cuatro facetas del acceso a la información, con sus respectivos riesgos, que deben tener en cuenta los tomadores de decisión en la coyuntura actual. Asimismo, buscamos ofrecer soluciones o recomendaciones que puedan implementar tanto el Gobierno como el sector ... more

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Good Communication Practices in Community Engagement: Accountability at the Heart of Humanitarian Response in DRC

Nisma Le Boul

Dakar: International Committee of the Red Cross (ICRC) (2020), 34 pp.

"Community engagement is an approach to the humanitarian response of the International Red Cross and Red Crescent Movement. It places people affected by natural disasters, violence, and armed conflict at the heart of decision-making, strategy development and orientation of activities to protect and ... more

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Comunicação de risco de inundação: Instrumento fundamental da gestão de riscos de desastres

Murilo Noli Da Fonseca, Carlos Mello Garcias

Desenvolvimento Regional em debate, volume 10 (2020), pp. 1139-1159

"Comunicar o risco de inundação para as partes interessadas, sobretudo os vulneráveis, é um dos principais desafios que a gestão pública e demais atores possuem na busca pela construção de cidades e sociedades resilientes, e pelo desenvolvimento regional. Baseado nisso, o presente trabalho t ... more

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Emergency Broadcasting Radio in Indonesia: Comparative Studies in Lombok and Palu

Ressi Dwiana, Ade Armando, Mario Antonius Birowo

Journal of Disaster Research, volume 15, issue 5 (2020), pp. 655-663

"In every disaster, problems of information and communication distribution always occur. The communication channel is very dependent on various supporting facilities. Electricity, transmitter towers, broadcasting stations, to human resources. In two big disasters in Indonesia in 2018: the Lombok ear ... more

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Predictive Analytics in Humanitarian Action: A Preliminary Mapping and Analysis

Kevin Hernandez, Tony Roberts

Brighton (UK): Institute of Development Studies (IDS) (2020), 47 pp.

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The Politics of Information and Analysis in Humanitarian Emergencies: Evidence from Ethiopia

Daniel Maxwell, Lindsay Spainhour Baker, Peter Hailey

Boston: Feinstein International Center (2020), 27 pp.

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Data Impact Assessments

Centre for Humanitarian Data (2020), 6 pp.

"• Data impact assessments determine the potential benefits and risks associated with data management. They are a critical component of responsible data management, but are often overlooked. • There are a wide variety of approaches to data impact assessments. Selecting the right assessment for a ... more

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Information Saves Lives: Ebola Outbreak in the DRC. End Line KAP Survey

USAID;Internews DR Congo (2020), 72 pp.

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Évaluation des capacités de communication des risques et d’engagement communautaire en Guinée

S. O. Sagnane, Jean Traoré

Washinghton: Breakthrough Action;USAID (2020), 51 pp.

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Local Media and Community Engagement in Humanitarian Settings

Internews (2020), 3 pp.

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ITU guidelines for national emergency telecommunication plans

Juan Manuel Roldan, Felipe Ordoñez

Geneva: ITU (2020), v, 95 pp.

"The effective management of the risk of disasters depends on communication and information sharing across all levels of government, within communities, and between public and private organizations. In particular, timely and effective information flow is important for early warning and alerting the ... population, for preparing for an emergency event, and for the effective coordination and articulation of response activities that can minimize economic loss, mitigate the impact on public well-being and loss of life. A national emergency telecommunication plan (NETP) sets out a strategy to enable and ensure communications availability during the disaster mitigation, preparedness, response and recovery phases, by promoting coordination across all levels of government, between public and private organizations, and within communities at risk. Preparation and implementation of an NETP engages stakeholders to think through the life cycle of a potential disaster, it determines the required capabilities for emergency responses, and establishes a governance framework of roles and responsibilities. It also clarifies how to shape planning, envision and share desired outcomes, and it outlines effective ways to achieve and communicate expected results. The NETP will reflect what diverse stakeholder communities need to focus on in order to address specific risks with available resources. Additionally, for developing countries, the NETP will highlight major areas of risk. This not only provides support and justification for the funding of vital equipment and personnel in an emergency, but also promotes the need for day-to-day resources and procedures that keep national authorities prepared, especially to maintaining vital communications, the essential lifeline during emergencies. This report assists national authorities and policymakers to develop a clear, flexible and user-friendly framework that guides countries on how to develop a strategic plan to support and enable the continued use of telecommunication and information and communication technology (ICT) networks and services in all four disaster management phases. It not only describes the main elements that an NETP should consider, but also highlights its potential benefits. It includes a step-by-step guide to the development of an NETP, it serves as a useful resource based on ITU recommendations and concepts, as well as expertise from other global bodies and organizations." (Overview, page 1) more

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Disaster Education, Communication and Engagement

Neil Dufty

Hoboken, NJ: Wiley Blackwell (2020), xi, 312 pp.

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Communication is Aid: E-Learning Course

[London]: CDAC Network;Humanitarian Leadership Academy (2020)

"When disaster strikes people need food, shelter, water and safety. They also need information and they need to be able to communicate – with each other and with those trying to help them. Through information provision and dialogue it is possible to engage people actively in the response: enabling ... more

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Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity
Key Guidance

London: GSMA (2020), 40 pp.

"To ensure that mobile solutions are designed inclusively in humanitarian contexts, it is important that target users are involved as co-creators of the future they want. A human-centred design approach is one way to ensure that users’ perspectives are fully integrated into programme design. This ... more

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Managing Misinformation in a Humanitarian Context: Internews Rumour Tracking Methodology. Part I: Context, Part II: Case Study
Inspiring Practice

Internews (2019), 56 pp.

"Internews Rumour Tracking Methodology consists of four key functions: 1. A mechanism to determine and document which rumours are circulating; 2. An effective strategy to fact-check information and rumours; 3. A variety of accessible and inclusive mechanisms to share accurate responses to rumours; 4 ... more

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The Humanitarian ‘digital Divide’

Barnaby Willitts-King, John Bryant, Kerrie Holloway

Overseas Development Institute (ODI), Humanitarian Policy Group (HPG) (2019), 31 pp.

"Technology has driven major change in some areas of humanitarian response, but its use can also be biased and blind to risks. A tendency towards techno-optimism risks avoiding fundamental questions around the limits of technology, the role of the private sector (including local and regional technol ... more

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CDAC Facilitator’s Guide for Technical Training

London: Communicating with Disaster Affected Communities (CDAC) (2019), 21 pp.

"The core document of CDAC’s technical training is the facilitator’s guide – a document that leads facilitators, agencies and staff through an all-inclusive journey in communication and community engagement best practice. The guide aspires to: Provide information for people affected by disaste ... more

Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity Key Guidance

Managing Misinformation in a Humanitarian Context: Internews Rumour Tracking Methodology. Part I: Context, Part II: Case Study Inspiring Practice

Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity
Key Guidance

Managing Misinformation in a Humanitarian Context: Internews Rumour Tracking Methodology. Part I: Context, Part II: Case Study
Inspiring Practice