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ITU guidelines for national emergency telecommunication plans
Geneva: ITU (2020), v, 95 pp.
"The effective management of the risk of disasters depends on communication and information sharing across all levels of government, within communities, and between public and private organizations. In particular, timely and effective information flow is important for early warning and alerting the
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COVID-19: Orientaciones para comunicar sobre la enfermedad por el Coronavirus 2019. Guía para líderes
Washington, DC: Organización Panamericana de la Salud (OPS) (2020), 10 pp.
"En un escenario ideal, se contaría con tiempo para hacer planes, establecer una estrategia de comunicación y una guía de acción. Pero situaciones como estas, requieren aptitudes inmediatas para comunicarse con el público. La comunicación de riesgos es un componente integral de la gestión de
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Communication is Aid: E-Learning Course
[London]: CDAC Network; Humanitarian Leadership Academy (2020)
"When disaster strikes people need food, shelter, water and safety. They also need information and they need to be able to communicate – with each other and with those trying to help them. Through information provision and dialogue it is possible to engage people actively in the response: enabling
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The Journey to Build Fiji’s National Communication Platform
CDAC Network; Ground Truth Solutions (2020), 8 pp.
"Over the last two years, Fiji has worked to build a Communication and Community Engagement (CCE) platform that embeds advanced two-way communication capabilities in the national disaster response system. While it is common to think of “platforms” as a technology service, the intent here is much
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Suffering in Silence: The 10 Most Under-Reported Humanitarian Crises of 2019
Care International (2020), 19 pp.
"With CARE’s fourth global 'Suffering In Silence' report, we are starting to see a trend of certain countries annually remaining on the list of the most under-reported crises. While we expanded the analysis in 2019 by including Spanish and Arabic online media coverage (in addition to English, Fren
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Using Radio as a Means of Operational Communication and Community Outreach
Lausanne: Fondation Hirondelle (2019), 16 pp.
"From 21 to 23 November 2018, eight communication officers working in French-speaking Africa for the International Committee of the Red Cross (ICRC) met in Dakar, Senegal, to talk about how they have used radio as a tool for humanitarian communication. They also learned how to evaluate their program
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Guidance on Reporting Major Incidents
Independent Press Standards Organisation (IPSO) (2019), 11 pp.
"There is a public interest in the reporting of major incidents, to inform the public of what has happened and over time allow the public to make sense of those events. Legitimate reporting of major incidents will often include approaches to individuals who have witnessed or been otherwise affected
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"Humanitarian journalism can be defined, very broadly, as the production of factual accounts about crises and issues that affect human welfare. This can be broken down into two broad approaches: “traditional” reporting about humanitarian crises and issues, and advocacy journalism that aims to im
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Risk Communication and Community Resilience
London; New York: Routledge (2019), xxiii, 288 pp.
"Risk communication is crucial to building community resilience and reducing risk from extreme events. True community resilience involves accurate and timely dissemination of risk information to stakeholders. This book examines the policy and science of risk communication in the digital era. Themes
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Communication During Disaster Recovery
Key Guides
Global Facility for Disaster Reduction and Recovery (GFDRR) (2019), 28 pp.
"This Guide provides practical guidance for governments regarding how to effectively communicate with communities during the recovery phase following an emergency. It explains how to identify communication needs, and presents “best fit” communication methods and strategies to deploy to support D
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Managing Misinformation in a Humanitarian Context: Internews Rumour Tracking Methodology. Part I: Context, Part II: Case Study
Deep Insights
Internews (2019), 56 pp.
"Internews Rumour Tracking Methodology consists of four key functions: 1. A mechanism to determine and document which rumours are circulating; 2. An effective strategy to fact-check information and rumours; 3. A variety of accessible and inclusive mechanisms to share accurate responses to rumours; 4
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Communication-Related Vulnerability to Disasters: A Heuristic Framework
International Journal of Disaster Risk Reduction, volume 51, issue 92 (2019), 9 pp.
"The concept of social vulnerability has been increasingly applied in disaster literature, but its communicative drivers have remained understudied. In this article, we put forward a heuristic framework for explaining how communication-related factors may adversely affect people’s capacity to prep
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Journalism on Darfur Between Social Fields: Global and National Forces
In: Media and Mass Atrocity: The Rwanda Genocide and Beyond
Waterloo, Ontario: Centre for International Governance Innovation (2019), pp. 237-252
"In presenting some of the findings from an analysis of 3,387 media reports and from interviews with Africa correspondents and other journalists from eight countries, this chapter provides several insights on patterns of media representations of the conflict in Darfur. After initial neglect, peaks i
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Communicating During Humanitarian Medical Crises: The Consequences of Silence or "Témoignage"
Lanham; Boulder; New York: Lexington Books (2019), ix, 294 pp.
"The Promise and Perils of " Silence" or " Temoignage" During Humanitarian Crises provides readers with a nuanced study of what happens when historical and 21st century medical humanitarian communities, armed with their idealistic rhetorics, choose whether to speak out or remain silent during variou
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"Technology has driven major change in some areas of humanitarian response, but its use can also be biased and blind to risks. A tendency towards techno-optimism risks avoiding fundamental questions around the limits of technology, the role of the private sector (including local and regional technol
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"We Have Failed as a Continent:" Covering an African Atrocity for an African Audience
In: Media and Mass Atrocity: The Rwanda Genocide and Beyond
Waterloo, Ontario: Centre for International Governance Innovation (2019), pp. 237-252
"This ethnic conflict frame performs three functions when used by African journalists. The first is that it works to domesticate the conflict [in Darfur] by relying on already sedimented knowledge among African audiences about identity formation … The second function of this frame is based on know
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Community Radio and Crisis Communication: A Study on the Reach and Effectiveness of Peridar Kaala Vaanoli 107.8 MHz
Media Asia, volume 46, issue 3-4 (2019), pp. 102-116
"A community radio (CR) station stands as a lifeline for information and communication to the remote, marginalized and the most vulnerable during natural disasters like the Tamil Nadu Floods in 2015. As a result of this, a license was granted to allow the operation of an emergency community radio st
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Precarity and Risk in Myanmar's Media: A Longitudinal Analysis of Natural Disaster Coverage by 'The Irrawaddy'
In: Myanmar Media in Transition: Legacies, Challenges and Change
Singapore: ISEAS (2019), pp. 177-200
"In this chapter we use the twin concepts of precarity and mobilization to explore the tensions associated with media reporting about Myanmar over time, analysing the reporting of the (formerly) exiled media publication The Irrawaddy. The chapter explores coverage through an examination of the sourc
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We Need to Talk: Effective Ebola Risk Communication Requires Respect and Transparency and Remains as Vital as Ever. An Assessment of Changing Communication Needs and Preferences in Beni, North Kivu
Translators Without Borders (2019), 43 pp.
"Interviews with health communicators and residents in September 2019 found that language barriers impede understanding of critical information on Ebola. Information in French and Swahili does not reach everyone. People misunderstand seemingly simple medical words in French. Swahili is best understo
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Il faut qu’on parle : La communication efficace sur les risques liés au virus Ebola nécessite à la fois du respect et de la transparence et demeure plus vitale que jamais. Évaluation des besoins et des préférences de communication changeants à Beni, Nord-Kivu
Translators Without Borders (2019), 44 pp.
"Les entretiens menés en septembre 2019 avec des communicateurs en santé et des résidents ont révélé que les barrières linguistiques empêchent la compréhension d’informations cruciales sur l’Ebola. Les informations diffusées en français et en swahili ne sont pas comprises par tout le
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