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Across the globe, people increasingly say social media is harming democracy: Most think social media leads to manipulation and division, but they also say it informs people and gives them a voice in politics

Contains many tables, graphs

"In general, people in wealthier nations such as the U.S. are more likely to believe social media is harming democracy. The seven nations where half or more say social media has been bad for democracy are also among the wealthiest surveyed: Australia, Canada, France, Germany, the Netherlands, the United Kingdom and the U.S. However, Israel and Singapore are exceptions – relatively few in these two high-income countries believe social media is bad for democracy.
In nations with lower gross domestic products per capita, people tend to be less negative about social media. For example, in Ghana, Kenya, Nigeria, the Philippines and Thailand, roughly three-in-four or more say it has been good for democracy. In most countries polled, this positive view is predominant. Across the 37 nations surveyed, a median of 55% think social media has had a positive impact on democracy, while a median of 35% say it has had a negative one. Young adults in most nations are especially likely to believe social media has a positive effect on democracy. One of the largest age gaps is found in the U.K., where 60% of adults ages 18 to 34 say social media’s influence on democracy has been good, compared with just 31% of those ages 50 and older. In the U.S., 44% of adults younger than 35 hold this view, compared with 28% of people 50 and older.
Why do so many people think online platforms have been good for democracy? Part of the answer may be that these platforms give people a voice at time when many feel voiceless. A median of 60% in the 37 countries surveyed say access to the internet and social media has increased people’s ability to have a meaningful voice in politics. And access to the internet and social media can inform people about current events: A median of 77% think it has led people to be more informed. At the same time, people are certainly aware of social media’s pernicious effects. A median of 79% believe it has made it easier to manipulate people with false information and 68% say it has made people more divided in their political opinions." (Pages 4-6)
"Across 37 countries, we find that: Facebook is generally the top social media platform among these five. The shares who report using it are significantly higher than those that use the second-most common platform in more than half the countries surveyed; in some countries, Instagram is equally or more popular than Facebook – especially in high-income nations in Europe and the Asia-Pacific region; ikTok is among the top platforms in some middle-income Asian and African countries (TikTok has been banned in India since 2020); use of X and Snapchat is generally much lower than other platforms we asked about. However, about half the Japanese public uses X, and a similar share of Palestinians use Snapchat [...]
TikTok use has increased by double digits in almost every country where trends are available. For example, in Nigeria, the share of TikTok users has more than doubled from 25% in 2023 to 57% today. Instagram use has also increased in six of the eight countries where we last asked the question – including double-digit increases of 17 percentage points in Nigeria, 15 points in Argentina, 14 points in Indonesia and 12 points in India. Similarly, the shares that report using Facebook have grown in Indonesia, Mexico, Nigeria and South Africa. Unlike the other platforms we asked about, use of X has stayed the same or decreased in most of the countries where trend data is available. For example, in Brazil, just 7% report using X – down from 22% in 2023. But in Indonesia and Nigeria, the shares that use X have grown." (Pages 21-23)
Across the Globe, People Increasingly Say Social Media Is Harming Democracy, 3
Americans Are Negative About Social Media’s Impact on Democracy, and the Rest of the World Is Catching Up, 14
Social Media Platform Use Around the World, 20
Methodology, 29
Topline questionnaire, 40