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"This report offers a fresh perspective on the information and media landscape in Pakistan’s Federally Administered Tribal Areas (FATA). It presents insights into the human impacts of information challenges and articulates opportunities to design development programming. By bringing a ground-level
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Reporting Atrocities: A Toolbox for Journalists Covering Violent Conflict and Atrocities
Key Guides
Internews (2014), 61 pp.
"This toolbox should provide some insights and tools for journalists reporting on events in other countries, but it has primarily been developed for journalists reporting on extremely violent conflicts in their own communities. It hopes to provide these journalists with insights they can draw on in
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"The key finding of this rapid assessment is that displaced people in northern Iraq live in an information vacuum which is hindering their ability to cope with the catastrophe in which they find themselves. This vacuum has two main origins: lack of access to reliable news and information from the lo
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Why Information Matters: A Foundation for Resilience
Deep Insights
Internews (2014), 84 pp.
"This report: 1. Defines “information ecosystems” and proposes an analytic framework of eight critical dimensions for understanding them; 2. Analyzes information ecosystems across a spectrum of change and their impact on resilience, referencing four case studies of Internews’ previous work [In
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Social Innovation Camps and Labs: Lessons from Internews' Experience
Washington, DC; Arcata, Calif.: Internews (2014), 54 pp.
"Takes a broad look at the Innovation Camps and Labs convened by Internews during 2011 and 2012. It identifies what they can achieve, how best to run the events, and pitfalls to avoid. The study focuses on these key questions: The organization and process of the Innovation Camps/Labs: what were the
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"Radio Centrafrique was established in 1958. In its roles as the nation’s public broadcaster, it is run like a state media. However, since 2013, Radio Centrafrique has tried to preserve a neutral tone and its focus on public interest information. However, its status within the Ministry of Communic
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Training Digital Security Trainers: A Preliminary Review of Methods, Needs, and Challenges
Washington, DC; Arcata, Calif.: Internews (2013), 18 pp.
"This paper draws on interviews with digital security trainers and coordinators of digital security trainings of trainers (ToT)s whose end-goal is the support of human rights defenders, civil society, activists, and local media worldwide [...] Among its main findings, this paper notes the following
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Lost: Syrian Refugees and the Information Gap
Internews (2013), 16 pp.
"The report presents findings that pose both unique challenges and opportunities for programs seeking to provide humanitarian information to Syrian refugees in Lebanon. So far, according to the report, there is little evidence of any comprehensive strategy or investment in providing a humanitarian c
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Design Research for Media Development: A Guide for Practitioners
New York: Reboot Design; Internews (2013), 125 pp.
"This is a hands-on reference guide for media development practitioners. It is based on principles and practices of design research that have been long used by the private sector, and grounded in the experience Reboot has gathered in designing and implementing international development projects arou
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The Business of Media in Myanmar
Washington, DC, Arcata, Calif.: Internews (2013), 22 pp.
Indonesia: Crisis Communication Channels. Case Studies in Humanitarian Communication Preparedness and Response
Washington, DC; Arcata, Calif.: Internews (2013), 68 pp.
"Exploring communication ecologies rather than discrete communication practices remains a difficult challenge. Indonesia: Crisis Communication Channels is one of the early attempts to develop this practice, with case-study examples [...] The three case-study disasters are: Jakarta’s January 2013 f
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"This survey asked representatives of major humanitarian aid organizations to reflect on how their operations in the field communicate with disaster-affected communities [...] The two areas in which progress is critical are improving the relationship between humanitarian organizations and local medi
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Connecting the Last Mile: The Role of Communications in the Great East Japan Earthquake
London; Washington, DC: Internews Europe; Internews (2013), 53 pp.
"Connecting the Last Mile explores how communities in the most devastated areas of the prefectures of Iwate, Miyagi and Fukushima got their information. It identifies which communications channels were used before, during and after the earthquake and tsunami, and it attempts to answer a central ques
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From Counting Women to Making Women Count: Focusing on Women in Media Development Programs
Washington, DC; Arcata, Calif.: Internews (2013), 28 pp.
"This paper argues that like other sectors, the media development sector needs to bring greater empirical rigor to its operations in order to bring about gender integration. It attempts to orient media development practitioners with both a historical and contemporary view of key policies, research a
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Traffic Crashes: Reporting on Road Safety as a Global Health Crisis
Washington, DC: Internews (2013), 8 pp.
"Road traffic is often covered in the media as an event – not as an enormous drain on a country’s health resources or a leading killer of its citizens. By framing traffic safety as a health story, journalists have the opportunity to impact the way these stories are told, and potentially help shi
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What We Learned Testing the Humanitarian Data Toolkit
Washington, DC; Arcata, Calif.: Internews (2013), 56 pp.
"In early 2013, the Internews Center for Innovation and Learning (ICIL) set out to pilot a new system that allows humanitarian communications professionals and responders to quickly gather, analyze, and act upon data to understand information needs of an affected population during a crisis. The syst
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Citizen Watchdog Report: November 2012-April 2013
Washington, DC; Arcata, Calif.: Internews (2013), 35 pp.
"For six months between November 2012 and April 2013, fifty citizen watchdog monitors carefully noted incidents of hate speech and dangerous speech broadcast by five radio stations in Kenya. It was part of Internews in Kenya’s Free and Fair Media (FFM) programme aimed at working with the media to
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When Words Were Weapons: Kenya’s Media Turn the Tide on Hate Speech and Conflict
Arcata, Calif.; Washington, DC: Internews (2013), 71 pp.
"When violence broke out in the final days of 2007 after a bitterly contested election in Kenya, Internews responded within days, working with journalists who were trying and failing to make sense of the unprecedented post-election conflict that swept across their country. Five and a half years late
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South Sudan National Audience Survey: A Nationally Representative Assessment on Radio Listening Habits with Key Findings in Five Booster Areas for Internews Stations
Juba; Washington, DC: Forcier Consulting; Internews (2013), viii, 185 pp.
"As expected, the general media environment in South Sudan is highly varied, with sharp distinctions between the capital city of Juba and the rest of the country, which is largely rural. A key difference here involves language use and understanding, with rural areas dominated by local/tribal languag
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