"The Dóchas Guide to Ethical Communications is a resource for international humanitarian and development non-governmental organisations (NGOs) when designing and implementing their communications. The guidelines are founded on three core values: respect for the dignity of people concerned; belief i
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n the equality of all people; acceptance of the need to promote solidarity, fairness and justice." (Page 3)
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"This project demonstrates that there is another way of gathering and sharing the stories of people living in poverty around the world. Until now, there has been much positive and enthusiastic discussion amongst INGO communications and fundraising professionals about how to change the way we tell st
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ories, but no one has ever put their money on the line to test whether participant-led fundraising is possible [...] Conclusions: Participant led fundraising appeals can be as, or more effective at raising funds than charity led appeals [...] Stories produced by people from the communities in which the programmes are happening can create a stronger emotional bond with donors [...] Participant led stories feel more authentic to donors [...] It is not necessary to outline to a supporter their role when communicating an issue [...] Participant-led storytelling challenged some of the saviourist narratives INGOs are accused of perpetuating, with both participants and donors recognising this and reacting positively." (Conclusions, page 24-25)
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"An international line-up of authors first discuss communication practices, strategies, and media uses by NGOs, providing insights into the specifics of NGO programs for social change goals and reveal particular sets of tactics NGOs commonly employ. The book then presents a set of case studies of NG
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O organizing from all over the world—ranging from Sudan via Brazil to China – to illustrate the particular contexts that make NGO advocacy necessary, while also highlighting successful initiatives to illuminate the important spaces NGOs occupy in civil society." (Publisher description)
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"This report summarizes powerful research on the Philippines’ human rights sector in “survival mode” under Rodrigo Duterte’s violent regime. Historically known as the most active civil society in Asia, the Philippines human rights movement has faced an unprecedented crisis of legitimacy whil
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e burdened with the responsibility to advocate for the many victims of abuses. Drawing on interviews with human rights workers and their allies in journalism and the academe, this study captures diverse interpretations as to how human rights has become “broken,” “tarnished,” and “a bad word” within a short span of four years. It also describes sectoral, organizational, and generational conflicts in how seasoned veterans and younger activists have been strategizing differently in their efforts to win back public trust. This study identifies the long- and short-term trade-offs behind organizational strategies of frontlining and speaking out on the human rights abuses of the Duterte regime versus more under-the-radar backchanneling work focused on service delivery and grassroots organization. Taking a strategic communication perspective and worker-centered approach, our study specifically places the voices of the communication and technology workers in the human rights sector at the heart of our analysis. What our research uncovers is that despite their many creative experiments to connect with diverse constituencies, human rights organizations have still failed to invest material resources in sustainable communication infrastructures and empower their communication personnel. Almost half of the organizations we interviewed still had no staff member dedicated to communication or branding; communication workers continued to play peripheral roles in their organizations." (Executive summary, page 8)
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"As the production, content, and display of humanitarian images faced the requirements of digital media, humanitarian organizations struggled to keep equitable visual practices. Media specialists reflect on past and current uses of images in four Canadian agencies: the Canadian Red Cross, the Multic
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ultural Council of Saskatchewan, the World University Service of Canada, and IMPACT. Historically, the risk to reproduce the global inequalities they seek to remedy has compelled photographers, filmmakers and publicists in these agencies to develop codes of visual practice. In these conversations, they have shared the insights gained in transforming their work to accompany the rise of new digital technologies and social media. From one agency to the other, the lines of concern and of innovation converge. On the technical side, the officers speak of the advantage of telling personal stories, and of using short videos and infographics. On the organizational side, they have updated ways to develop skills in media production and visual literacy among workers, volunteers, partners, and recipients, at all levels of their activity. These interviews further reveal that Communications Officers share with historians a wish to collect, preserve, and tell past histories that acknowledge the role of all actors in the humanitarian sphere, as well as an immediate need to manage the abundance of visual documents with respect and method. To face these challenges, the five interviewees rely on democratic traditions of image-making: the trusted relationships, both with the Canadian public and with local peoples abroad, which have always informed the production and the content of visual assets. For this reason, humanitarian publicists might be in a privileged position to intervene in larger and urgent debates over the moral economy of the circulation of digital images in a globalized public space." (Abstract)
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"Das Handbuch bietet die erste Gesamtübersicht aller wesentlichen Felder der globalen Kommunikation in organisierten Sozialsystemen (Massenmedien, Politik, Wirtschaft, Zivilgesellschaft) und Lebenswelten (Netzgemeinschaften, Kleingruppen, Individuum) auf einer einheitlichen und interdisziplinären
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theoretischen Basis." (Verlagsbeschreibung)
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"Welche Darstellungen von ‚fernen Anderen‘ finden im Globalen Norden Verbreitung und Anklang? Welche nicht? Wer spricht für wen? Wer bleibt ungehört? Und: Weshalb scheint es zunehmend wichtig und geboten, diese Fragen zu stellen? Die sozialwissenschaftliche Studie analysiert und diskutiert kon
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troverse Debatten um epistemische, politische und ethische Aspekte der Repräsentation in Zusammenhängen humanitärer und wissenschaftlicher Wissensproduktion. Sie zeigt auf, wie kritisiert aber auch gerechtfertigt wird, dass internationale NGOs nach wie vor mit Elendsfotografien um Spenden werben, und beleuchtet, warum Forschung über, für oder mit marginalisierten Personen politisch und ethisch verantwortungsvoll betrieben werden soll." (Verlagsbeschreibung)
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"Verbände, NGOs und soziale Bewegungen sind nicht-staatliche Akteure, die für moderne Demokratien eine relevante Vermittlungsfunktion zwischen Staat und Gesellschaft ausüben. Sie treten für soziale, ökologische, kulturelle oder politische Interessen ein. Ihre Kommunikationsinstrumente und -stra
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tegien zielen in der Regel zum einen auf politische Entscheider, die sie von ihren Positionen überzeugen, und zum anderen auf die Bürger, die sie zu Teilnahme und Engagement bewegen wollen. Dafür greifen sie auf aufmerksamkeitsversprechende Kommunikationsaktivitäten im online und offline Bereich zurück." (Zusammenfassung)
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"By understanding the ontogenesis of NGOs as civil society organizations from a historical-anthropological, communicational, sociological, economical and managerial perspective, Evandro Oliveira outlines the Instigatory Theory of NGO Communication (ITNC). This proposes the ontological principles, an
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applied conceptual model and a cybernetic operational model for understanding and managing communication at NGOs. Those models were tested using a mixed-method research design." (Publisher description)
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"From Christian missionary publications to the media strategies employed by today’s NGOs, this interdisciplinary collection explores the entangled histories of humanitarianism and media. It traces the emergence of humanitarian imagery in the West and investigates how the meanings of suffering and
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aid have been constructed in a period of evolving mass communication, demonstrating the extent to which many seemingly new phenomena in fact have long historical legacies. Ultimately, the critical histories collected here help to challenge existing asymmetries and help those who advocate a new cosmopolitan consciousness recognizing the dignity and rights of others." (Publisher description)
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"El análisis de contenido y las entrevistas en profundidad han revelado que las redes sociales son utilizadas por las tres ONGD como altavoz para amplificar su mensaje, pero no para construir comunidad e incitar el diálogo. Hay un déficit manifiesto por interpelar a los usuarios y por promover qu
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e estos participen de la evolución de la entidad más allá de donar o de integrarse como voluntario." (Conclusión)
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"Across the board, respondents called for NGOs to diversify their strategies. As well as children, they wanted to see images of parents and grandparents, local development workers and doctors, for example. They highlighted the importance of maintaining the dignity of the individuals portrayed, espec
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ially when depicting children and called for more sharing of stories to give those presented in images identity and agency. Respondents also talked about where they would draw the line, and many agreed that images of nudity and violence should not be used. It was also clear that some images that are used by INGOs to get a specific message across – for example the image of an older African man drinking beer – may get lost in translation when viewed by a person in a completely different context." (Conclusions)
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"Drawing on more than 100 in-depth interviews with journalists and aid agency press officers, participant observations at the Guardian, BBC and Save the Children UK, as well as the ordinary people who created the words and pictures that framed these disasters, this book reveals how humanitarian disa
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sters are covered in the 21st century – and the potential consequences for those who posted a tweet, a video or photo, without ever realising how far it would go." (Publisher description)
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"This article examines the work of women’s non-governmental organizations (NGOs) on West Bank radio as they represent women, a marginalized community, within a patriarchal, traditional and religious society. It also examines the commercial and societal difficulties faced by radio stations in their
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interactions with NGOs. Using a quantitative and qualitative approach, this article analyses data from six commercial, rather than state-owned or community, radio stations in four West Bank cities and discusses the frustrations of both parties as they work together. Contributing to the limited literature on the role of radio in the West Bank, the article also draws on interviews with representatives from the chosen stations and the NGOs that broadcast material on radio stations. The findings suggest that, for the NGOs and in contrast to other media, radio plays an important, albeit currently limited, role as amplifiers for their campaigns. Yet the radio stations do not contribute substantively, if at all, to encouraging NGO community-building activities and, in fact, restrict themselves to a commercial-based association." (Abstract)
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"This chapter focuses on one of the key areas within the field of humanitarian communication, namely the symbolic construction of distant suffering in image, text and sound. In particular, the chapter examines humanitarian communication produced by humanitarian non-government organizations (NGOs) fo
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r raising awareness, mobilizing public and government agendas for humanitarian action, securing support and legitimacy for their operations and raising funds from the public and major donors. The discussion reviews two central approaches to the study of humanitarian communication: the ethical promise of representation, which focuses on analysis of humanitarian messages and humanitarian communication as a practice, looking at NGOs’ production and audiences’ reception of humanitarian communications. It is argued that humanitarian communication can be best understood by combining these approaches and highlighting their tensions as inherent to humanitarianism itself." (Abstract)
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"As news organizations cut correspondent posts and foreign bureaux, non-governmental organizations have begun to expand into news reporting. But why and how do journalists use the photographs, video, and audio that NGOs produce? What are the effects of this on the kinds of stories told about Africa?
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And how have these developments changed the nature of journalism and NGO-work? 'Who’s Reporting Africa Now?' is the first book to address these questions—using frank interviews and internal documents to shed light on the workings of major news organizations and NGOs, collaborating with one another in specific news production processes. These contrasting case studies are used to illuminate the complex moral and political economies underpinning such journalism, involving not only NGO press officers and journalists but also field workers, freelancers, private foundations, social media participants, businesspeople, and advertising executives." (Back cover)
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"In NGOs as Newsmakers, Matthew Powers analyzes the growing role NGOs play in shaping—and sometimes directly producing—international news. Drawing on interviews, observations, and content analysis, he charts the dramatic growth in NGO news-making efforts, examines whether these efforts increase
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the organizations' chances of garnering news coverage, and analyzes the effects of digital technologies on publicity strategies. Although the contemporary media environment offers NGOs greater opportunities to shape the news, Powers finds, it also subjects them to news-media norms. While advocacy groups can and do provide coverage of otherwise ignored places and topics, they are still dependent on traditional media and political elites and influenced by the expectations of donors, officials, journalists, and NGOs themselves. Through an unprecedented glimpse into NGOs’ newsmaking efforts, Powers portrays the possibilities and limits of NGOs as newsmakers amid the transformations of international news, with important implications for the intersections of journalism and advocacy." (Publisher description)
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"It is often argued that non-governmental organizations (NGOs) have become increasingly visible in media discourses on armed conflict and thus play a growing role in shaping states’ foreign policies. However, there is little investigation of their influence on specific conflict coverage and what t
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ypes of NGOs are influential, in what way and under what conditions. The authors elaborate a ‘supply and demand’ model of growing or declining NGO influence to theorize these dynamics and take Syria’s civil war from 2011–2014 as a ‘best case’ for testing it. They conducted an interpretative analysis of NGO output and media coverage to investigate the relative visibility of NGOs in the media over time. Further, they examine how different NGOs were referred to during two highly salient phases of the conflict for debates about foreign policy: the first escalation of protests and their repression in 2011 and the use of chemical weapons in 2013. They find evidence of rising NGO visibility and growing reliance on new types of semi-local NGOs for the provision of factual news about the conflict and human rights violations. Yet, large international NGOs such as Amnesty International and Human Rights Watch remained the most influential in pushing normative frames and advocating a tough stance on the Assad regime. The article discusses the implications of the findings for the theoretical argument and for broader accounts of NGOs influence." (Abstract)
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"Debates about the visual representations of global poverty have been going on for many years, yet the experiences and views of those featured have been notably absent. 'The People in the Pictures' addresses that gap. Save the Children commissioned research in the UK, Jordan, Bangladesh and Niger, t
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o listen to and learn from those who contribute their images and stories, as well as members of their communities. The research explored: what motivated people to agree to Save the Children filming or photographing them or their children; how people experienced and perceived the image-making process; how people felt about their portrayal in the resulting Save the Children communications. The research highlighted many areas of good practice, as well as some concerns and challenges. It has resulted in a set of recommendations to embed greater agency and accountability for contributors into Save the Children’s image making." (Back cover)
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"Drawing on an original UK-wide study of public responses to humanitarian issues and how NGOs communicate them, this timely book provides the first evidence-based psychosocial account of how and why people respond or not to messages about distant suffering. The book highlights what NGOs seek to achi
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eve in their communications and explores how their approach and hopes match or not what the public want, think and feel about distant suffering." (Publisher description)
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