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Explicating Engagement: An Exploratory Mapping and Critical Discussion of a Contested Concept
Participations: Journal of Audience & Reception Studies, volume 18, issue 1 (2021), pp. 244-265
"With the diffusion of the internet, media and communication research witnessed the emergence of a new term, ‘engagement’. Although, the term is widely used it is poorly defined and in need of explication. Through semantic network analysis, the analysis shows how traditions, as varied as audienc
...
Engagement: The New Paradigm for Audience Research
Participations: Journal of Audience & Reception Studies, volume 18, issue 1 (2021), pp. 299-316
"Audience research remains a fractured discipline and this continues to hinder its development into a fully-fledged academic field. There are many reasons for this – historic, philosophical, structural, epistemological and methodological – that are discussed in the course of this essay. However,
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The significance of ‘loud’ and ‘quiet’ forms of audience participation to community radio in Niger and Mali
Journal of Alternative and Community Media, volume 6, issue 2 (2021), pp. 179-196
"Community radio in Mali and Niger represents important hubs through which organized groups (such as listening clubs or associations) access information and participate in broadcasting through active and formalized channels. Drawing on radio listener focus groups conducted in Mali and Niger between
...
Hallo liebe Community! Konstruktive Online-Debatten fördern durch bestärkende Moderation
Düsseldorf: Landesanstalt für Medien NRW (2021), 34 pp.
"Aufbauend auf dem sozialpsychologischen Konzept der sozialen Unterstützung haben wir das KASI-Prinzip entwickelt. Es stellt Redaktionen drei Stile der Empowerment-Moderation zur Verfügung: den kognitiven Stil (K), den affektiven Stil (A) und den sozial-integrativen Stil (SI). Die Stile unterschei
...
Co-designing convivial tools to support participation in community radio
Radio Journal: International Studies in Broadcast & Audio Media, volume 18, issue 1 (2020), pp. 43-61
"In this article, we draw on experiences from the Grassroot Wavelengths project that introduces an innovative peer-to-peer platform to support the creation and management of community radio stations. We offer insight into the practices of participation in community media, where the users influence d
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Social Media Codes of Conduct: Reflections for Mediators
Centre for Humanitarian Dialogue (2020), 8 pp.
"This article summarises preliminary reflections for mediators on social media codes of conduct. Such codes of conduct, to be agreed upon by conflict stakeholders, would aim to prevent and mitigate the use of social media to exacerbate conflicts or jeopardise peace processes. Such codes of conduct w
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Low-Data Mobile Apps: Latest Innovation Frontier for Community Radio Stations in Rwanda
3CMedia: Journal of Community, Citizen's and Third Sector Media and Communication, issue 10 (2020), pp. 7-23
"This paper examines the motivation of audiences to participate in the programming of community radio; the readiness of community radio stations’ management and their audiences to embrace mobile applications; whether Rwanda is a conducive environment for the deployment of mobile applications in co
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Media Accountability and Journalists: To Whom Do Spanish Professionals Feel Responsible?
Journalism Practice, volume 14, issue 7 (2020), pp. 812-829
"This paper analyses to whom Spanish journalists feel responsible. To achieve this objective, we sent out a survey to Spanish journalists to ascertain their opinion on this question. The journalists’ point of view was then compared with that of the general public though six focus groups consisting
...
Mediated Sociability: Audience Participation and Convened Citizen Engagement in Interactive Broadcast Shows in Africa
International Journal of Communication, volume 14 (2020), pp. 2985-3006
"This article examines what drives audience participation in interactive broadcast shows, with implications for the democratic potential of these shows as spaces of citizen engagement and public discussion. It makes three contributions, the first two to audience and media studies and the last to pol
...
Introducing Vigilant Audiences
Cambridge: Open Book Publishers (2020), xiii, 342 pp.
"The authors engage with a range of cross-disciplinary perspectives in order to explore the actions of a vigilant digital audience — denunciation, shaming, doxing — and to consider the role of the press and other public figures in supporting or contesting these activities. In turn, the volume il
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Evaluating Academic and Media Nongovernmental Organization Partnerships for Participatory Data Gathering
International Journal of Market Research, volume 63, issue 1 (2020), pp. 43-57
"This article discusses participatory methods for data gathering in the context of a partnership between a Swiss-based media development organization, Fondation Hirondelle, and a research team at the University of Sheffield. In 2018–2019, the partnership conducted fieldwork which focused on the im
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Participatory Communication Approach for Rural Development: Evidence from Two Grassroots Community Radio Stations in Rural India
Asia-Pacific Journal of Rural Development, volume 29, issue 1 (2019), pp. 98-110
"The traditional approach of communication for rural development (RD) was greatly influenced by the dominant paradigm of development. The retort against this paradigm gave birth to the participatory approach of communication wherein the common people in rural areas were considered as the ‘subjects
...
Online Audience Engagement with Legacy and Digital-Born News Media in the 2019 Indian Elections
Oxford: Reuters Institute for the Study of Journalism (2019), 16 pp.
"In this factsheet, we study online audience engagement with legacy and digital-born news media across social media platforms (Facebook and Twitter) and the open web during the 2019 Indian General Election on the basis of data collected between 11 April and 19 May. We analyse cross-platform online a
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Making Journalism More Memberful: Practical Tips from 19 News Sites Around the World for How to Involve Your Supporters in the Work
Membership Puzzle Project (2019), 61 pp.
"Even at the most audience-informed organizations, journalists recognize the immense difficulty in making sense of what audience members and relevant experts know, particularly without presently available tools and ample staff. This work is hard, yet there is an increasing amount of interest in it.
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Lessons in Innovation: How International News Organisations Combat Disinformation Through Mission-Driven Journalism
Deep Insights
Oxford: Reuters Institute for the Study of Journalism (2019), 41 pp.
"This report examines how digital-born news media in the Global South have developed innovative reporting and storytelling practices in response to growing disinformation problems. Based on field observation and interviews at Rappler in the Philippines, Daily Maverick in South Africa, and The Quint
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Community Newspaper as a Tool for Community Development: A Readers’ Perception Study of Idikelethu Newspaper in Alice, Eastern Cape, South Africa
Journal of Asian and African Studies, volume 54, issue 6 (2019), pp. 930-944
"This paper evaluates readers’ perceptions of Idikelethu newspaper as a tool for community development, particularly in Alice, in the Eastern Cape Province of South Africa. Data was collected from two focus group discussions that were held in the areas where Idikelethu newspaper has high readershi
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‘Meaningful Participation’: Exploring the Value of Limited Participation for Community Radio Listeners
Radio Journal: International Studies in Broadcast & Audio Media, volume 17, issue 2 (2019), pp. 253-270
"Community radio represents an opportunity for audiences to play a lead role in the production, dissemination and ownership of media channels and content. The active participation of audiences is one of the primary differences between community radio stations and their commercial and state-run count
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Manual para organizar un club de escucha
Radio Ambulante (2019), 15 pp.
COPE y las nuevas audiencias sociales: Claves para el uso de Twitter, Facebook e Instagram en una radio interactiva
Madrid: CEU Ediciones; Fundación COPE (2019), 187 pp.
"A partir de ejemplos extraídos de COPE y de otras emisoras nacionales e internacionales se ha querido realizar una fotografía de la situación actual de la radio en el contexto de las redes sociales queriendo arrojar también algo de luz con el análisis de un caso práctico al que cualquier peri
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What if Scale Breaks Community? Rebooting Audience Engagement when Journalism is Under Fire
Deep Insights
Oxford: Reuters Institute for the Study of Journalism (2019), 51 pp.
"This report focuses on how digital-born news media navigate audience engagement in the context of both rapid developments in a digital, mobile, and platform-dominated media environment and significant political pressure, including the ‘weaponisation’ of social media to target and harass indepen
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