"Esta es una obra miscelánea que se adentra, desde múltiples perspectivas, en las interacciones entre educación y comunicación por medio de la influencia global de las redes sociales. En un contexto hiperconectado, pero no necesariamente ‘empoderado,’ resulta esencial la formación en compet
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encias mediáticas para que la ciudadanía pueda responder de forma inteligente, crítica y creativa ante el gran reto de la ‘pantalla global.’ El texto es resultado de los trabajos de la Red Interuniversitaria Euroamericana «Alfamed» en el V Congreso Internacional de Competencias Mediáticas: «Redes sociales y ciudadanía: Hacia un mundo ciberconectado y empoderado», celebrado en dos modalidades: versión virtual del 14 al 16 de octubre de 2020, y versión presencial del 5 al 7 de mayo de 2021 en Quito (Ecuador)." (Cubierta del libro)
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"Speaking of trust in the Catholic Church necessarily leads to talking about the management of the crisis of clerical sexual abuse by its leaders. The focus is on managing responsibility and information, with case studies by Paulina Guzik and Patrick O'Brien. The first deals with the case of Poland,
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emphasizing the need for accountability and suggesting five actions to regain trust. O'Brien offers a map of the management of abuses in the 197 dioceses of the United States, and points to transparency in communication and government as a key to regaining trust. As you will read in these pages, neither the communicator nor the communication serves to mask a negative reality. The institution must justify its existence only if it is a good for society, even if it makes mistakes. This question is approached from a theological point of view: Is it still possible to trust the Church? To answer this question, Marco Vanzini highlights the tensions that characterize and define the identity of the Church: such as her divine origin and her human composition, or the inner coexistence of holiness and sin, among others. On the other hand, Gabriel Magalhães, taking a cue from passages of sacred and universal literature, invites reflection on the contrast between human and divine justice, highlighting the excessive and almost ‘scandalous’ nature of divine mercy. Faced with the reality of a certain human solidarity in evil, he explores the need for collective guilt and forgiveness as a common horizon that allows trust to be recovered at the social level.
It is precisely ‘the Church communicator’ on whom the article by Professors Gil and Gili puts the focus. His role as spokesman for an institution and bearer of a message gives him great responsibility. The credibility that he demands and needs, the authors maintain, depends to a great extent on his human and professional virtues. Creative fidelity, reliable transmission of an ideal and embodiment of the values he communicates are expected from him. Internal communication in organizations, with the transformation of the channels through which trust travels – more horizontal and collaborative than vertical and hierarchical (Botsman Citation2017) – represents a challenge for those who govern the organization. Receiving trust from the leadership in turn generates confidence in the workers. To put these ‘spirals of trust’ into action, Gara and La Porte analyze one of the most important moments in the relationship between an employee and an organization: recruitment. Trust, they say, must be considered one of the great strategic tools of the Human Resources department.
In the legal field, Moreno and Díaz show with a case study the ‘legal defense of corporate reputation’, where law and communication work in a complementary way. In recent years, especially with the digital revolution, new fields of interaction have opened up with their own followers, as well as new spaces for vulnerability (e.g. privacy, personal data, copyright…). In this context of the Internet, the authors present the crisis of reputation of an NGO linked to the Church and show how law and communication are two strategic tools of the organizations destined to collaborate. Looking at trust management in the public sector is a necessary source of inspiration for an institution like the Church. María José Canel conducts the academic interview with Steven Van de Walle on trust in public administration. He deals with a wide range of topics: from the ways of measuring trust and its typologies, to the influence of emotions on the inspiration of trust. The interview offers some comparative considerations between some other institutions, such as NGOs, and the Church. It also includes a final reflection on the new scenario created by COVID-19, which is testing citizens’ trust in the state and the health system.
In the public sphere, the management of vulnerability takes on a particular nuance in the case of high reliability organizations, entities that by their nature must avoid errors at all costs (Lekka Citation2011). Sanders takes the criteria of the HROs as her model to measure the trust that the British government has earned (or lost) with its public communication during the pandemic generated by the COVID-19, a situation that has tested the strength of social relations – especially trust toward public services – and that will merit another special issue of this journal." (Editorial: Contents of the special issue, pages 295-296)
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"Meine Reise in die Slums von Bangladesch“ heißt ein Video, das Julien Bam im Mai 2019 auf Youtube veröffentlicht. Julien Bam ist mit mehr als fünf Millionen Followern einer der erfolgreichsten deutschen Influencer. Seine aufwändig produzierten Clips sind meist laut und albern, er singt und ta
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nzt, parodiert Musikhits. Auf dem Video aus Bangladesch schlägt der 31-Jährige leisere Töne an. Er reist durchs Land, trifft Menschen, die mit Armut und den Folgen des Klimawandels zu kämpfen haben, und denkt darüber nach, was all das mit ihm zu tun hat. Mehr als 1,9 Millionen Aufrufe zählt das Video auf Youtube. Viel Aufmerksamkeit für das Kinderhilfswerk Unicef, dessen Projekte Bam in Bangladesch besucht hat. „Das Feedback war toll“, sagt Daniel Debray, der bei Unicef für Influencer-Kooperationen zuständig ist. „Es gab 16.000 Kommentare auf Youtube und wir haben durch die Aktion 90.000 Euro an Spenden eingenommen.“ Vor allem hat Unicef eine begehrte Zielgruppe erreicht: junge Menschen, die sich eher über Youtube oder Instagram informieren als über klassische Medien. Taugt das als Vorbild für andere Hilfsorganisationen, die nach Wegen suchen, das Interesse Jugendlicher und junger Erwachsener an entwicklungspolitischen Themen zu wecken? Dieser Frage gingen Fachleute Mitte November bei einer Veranstaltung der Filmtage Globale Perspektiven an der Evangelischen Akademie Frankfurt nach." (Einleitung)
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"Interreligious dialogues have received attention since they were introduced as a security policy and social pacification measure after the attack on 9/11. This essay examines the development of interreligious dialogue in Germany as well as the influence of media discourses on interreligious dialogu
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e and asks to what extent they affect the motives, goals and modes of communication of both Muslim and non-Muslim participants. This analysis leads to the thesis that the mass media’s frequent security-policy framing of Islam within issues of integration, violence, and threat has developed interreligious dialogue groups as a space of face-to-face coping processes with the imagined religious conflict. Muslims attend it in order to put Islam in a different and positive frame. For the Christian participants this also presents the opportunity to reach a new relevance of religion in the public secular space." (Abstract)
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"Die Befragung hat gezeigt, dass das Thema Gleichberechtigung durchaus etwas ist, mit dem sich fast alle Nutzerinnen und Nutzer grundsätzlich beschäftigen. Sie hat auch einen klaren Zusammenhang zwischen der Nutzung von Social Media und der persönlichen Einstellung der Userinnen und User hinsicht
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lich der Gleichberechtigung aufgezeigt: Menschen, die Social Media intensiver nutzen, denken weniger gleichberechtigt als solche, die seltener bei Instagram oder YouTube aktiv sind. Wie die Analyse deutlich gemacht hat, hat eine hohe Anzahl der Userinnen und User noch immer sehr klassische Vorstellungen davon, wer für Kindererziehung und Haushalt zuständig ist oder ob Frauen und Männer bei gleicher Arbeit gleich viel verdienen sollen. Social Media scheint dabei ein Verstärker für traditionelle Ansichten hinsichtlich Geschlechterrollen zu sein – unter anderem ausgelöst durch die stereotypen Darstellungen professioneller Influencerinnen und Influencer. Auf diese Weise werden Rollenbilder in den sozialen Medien hochgehalten und immer wieder aufs Neue rekonstruiert und manifestiert. Dadurch tragen Influencerinnen und Influencer – möglicherweise unbewusst – dazu bei, dass Stereotype nicht aufgebrochen werden können und die Entwicklung der Gleichberechtigung ausgebremst wird." (Seite 10)
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"In digitalized media societies, many journalists encounter audience hostility in publicly visible channels. Scholars theorized on the spiral process of the influence of audience feedback on journalists’ editorial work. In this spiral, audience feedback on past news coverage influences ongoing new
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s coverage, producing audience feedback that influences ongoing news coverage, and so forth. We study an empirically accessible, meaningful sequence of this process – influences of journalists’ significant previous experiences of publicly visible audience hostility on the ways in which they cope with resulting anticipations of audience hostility in their editorial work. Based on a survey of German print journalists (n*=*323), we find hints that journalists’ significant previous experiences of publicly visible audience hostility can influence their news coverage in two ways. In line with previous research, we find that some journalists reacted to past significant incidents of publicly visible audience hostility with negative emotions and appraisals. This explains their proneness to complying with anticipated audience hostility. Other journalists took pleasure in significant previous incidents of publicly visible audience hostility and viewed them as a professional success. This explains their proneness to defying anticipated audience hostility. We discuss these findings in light of the political polarization of societies." (Abstract)
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"Fallar en el tratamiento del suicidio (publicitar el método, el lugar, simplificar las causas) puede provocar un efecto contagio en personas vulnerables. Acertar, al contrario, puede ser un pilar muy importante en la prevención. Pero no es sencillo informar bien sobre el suicidio. Tantas décadas
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de silencio ha dejado a los periodistas huérfanos de formación. Y ese silencio, precisamente, lo que más ha contagiado ha sido eso, más silencio. Un silencio social que lleva a los que sufren a callar en lugar de hablar y pedir ayuda; un silencio que cristaliza el tabú y el estigma, que agrava el duelo insoportable de los supervivientes, que hace invisible cualquier presión a los gobiernos para actuar? Ha llegado el momento de hablar del suicidio. Los medios no pueden seguir callados ante una realidad que se llevó 3.569 vidas en España en 2016, el doble que por accidente de tráfico, doce veces más que por homicidio y 81 veces más que por violencia de género. Hablemos de una vez por todas del suicidio. Pero hablemos bien." (Editorial)
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"Alain Nana Ketcha nous entraîne à travers une démarche empirique auprès d’immigrés subsahariens et de leurs descendants en banlieue parisienne, impliqués dans un processus transculturel de construction de soi. Ces derniers témoignent d’une tendance des médias à renvoyer une image plut
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t négative de l’immigré, peu favorable à une sereine intégration ou émancipation. Bien qu’Internet semble offrir une certaine alternative, on remarque toutefois que les médias de masse restent au centre de leurs préoccupations inspirant très souvent méfi ance et défi ance. L’auteur met en lumière les sentiments profonds de ses interlocuteurs à travers des récits de vie qui interpellent la société et les médias de masse sur la nécessaire prise en compte du mouvement des identités dans un monde en grande mutation." (Dos de couverture)
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"This article begins by describing the recently created classifications of elements of constructive journalism and present examples of the media profession applying these elements. Constructive journalism draws on behavioural sciences, specifically positive psychology. From this, it is assumed that
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including constructive elements such as solution orientation, future orientation, depolarising techniques and seeking co-creation with the public contribute to the well-being of individuals as well as society. Following a public-oriented perspective, audience research is performed to understand how people value the incorporation of constructive elements in the news. Using an online survey, data were gathered from 3263 people in the Netherlands, aged 20–65. Results show an overall positive valuation, with some constructive elements appreciated more than others. Age, educational background and news interest seem to play a role in the nature of this valuation." (Abstract)
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"In chapter 2, the book lays down its foundations with a review of a large body of experimental psychology research on how and why individuals can preserve their beliefs, sometimes in the face of all evidence, logic, and argument to the contrary. The second part of the chapter shows that millions of
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people do the same in the real world outside the laboratories, whatever the media say [...] Chapter 3 considers political partisanship and party identification - that is, strong attachments to political ideas, values, and organizations. Experiments show that people are likely to engage in belief preservation where partisan opinions are concerned, and the same seems to be true of partisans in the outside world [...] Chapter 4 broadens the scope of inquiry to examine how non-partisanship and non-party political beliefs and values can influence the ways the majoritiy of individuals receive and process news reports and draw conclusions from them [...] The first eight chapters deal mainly with the micro, demand side of the equation - but there is also the macro, supply side of news media systems. Supply and demand are often analyzed separately, although understanding media effects requires examining the interaction between them [...] Chapter 9 compares commercial and public service broadcasting, showing that they have different effects on political knowledge, trust, participation, and democratic support. Chapter 10 turns to the classic theory of news media pluralism as a cornerstone of modern democracy [...] The research strategy of this book involves comparing and contrasting a large number of studies of media effects on political attitudes and behavior in order to compare and contrast the conclusions they reach. The book does not merely traingulate in order to reach reliabe conclusions, but it polyangulates, using many different studies written by sociologists, political scientists, psychologists, and economists who employ a variety of methods to investigate many possible media effects on politics. American and British research is used in the main, but single-country research on Russia, the Netherlands, Canada, France, Italy, Spain, Germany, and Belgium is included, as are comparative studies of European Union member states." (Chapter 1, page 2-5)
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"This study investigates the relationship between media frames and public perceptions of global poverty. Building on a frame analysis, the paper reconstructs prevailing poverty narratives in British news articles and non-governmental organizations’ (NGO’s) advertisements between 2011 and 2013. F
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ollowing this, these narratives are compared with the narratives that emerge from public opinion studies. The findings suggest that there is a strong connection between media frames and public knowledge and perceptions of global poverty. Both the media and the public define poverty in developing countries’ terms of destitute victims, lack of development and bad governance. Both suggest that the causes of poverty are internal to developing countries and imply that there has been little progress in reducing global poverty." (Abstract)
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"Computational propaganda is an emergent form of political manipulation that occurs over the Internet. The term describes the assemblage of social media platforms, autonomous agents, algorithms, and big data tasked with the manipulation of public opinion. Our research shows that this new mode of int
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errupting and influencing communication is on the rise around the globe. Advances in computing technology, especially around social automation, machine learning, and artificial intelligence mean that computational propaganda is becoming more sophisticated and harder to track at an alarming rate. This introduction explores the foundations of computational propaganda. It describes the key role that automated manipulation of algorithms plays in recent efforts to control political communication worldwide. We discuss the social data science of political communication and build upon the argument that algorithms and other computational tools now play an important political role in areas like news consumption, issue awareness, and cultural understanding. We unpack the key findings of the nine country case studies that follow—exploring the role of computational propaganda during events from local and national elections in Brazil to the ongoing security crisis between Ukraine and Russia. Our methodology in this work has been purposefully mixed, we make use of quantitative analysis of data from several social media platforms and qualitative work that includes interviews with the people who design and deploy political bots and disinformation campaigns. Finally, we highlight original evidence about how this manipulation and amplification of disinformation is produced, managed, and circulated by political operatives and governments and describe paths for both democratic intervention and future research in this space." (Abstract)
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"This book focuses on the reporting of human rights in broadly defined times of conflict. It brings together scholarly and professional perspectives on the role of the media in constructing human rights and peacebuilding options in conflict and post-conflict environments, drawing on case studies fro
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m Europe, Latin America, the Middle East, Africa, and South Asia. It also provides critical reflections on the challenges faced by journalists and explores the implications of constructing human rights and peacebuilding options in their day-to-day professional activities." (Publisher description)
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