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Digital Literacy Key Performance Indicators for Sustainable Development

Danica Radovanovic, Christine Holst, Sarbani Banerjee Belur, Ritu Srivastava, Georges Vivien Houngbonon et al.

Social Inclusion, volume 8, issue 2 (2020), pp. 151-167

"The concept of digital literacy has been defined in numerous ways over the last two decades to incorporate rapid technological changes, its versatility, and to bridge the global digital divide. Most approaches have been technology-centric with an inherent assumption of cultural and political neutra ... more

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Enhancing Jordanian media's ability to combat extremism and terrorism through media literacy, quality of content, and media performance: Training guide

Amani Jarrar

Jordan Media Institution; Hedayah (2020), 119 pp.

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Media and Information Literacy Index. Country Report Côte D’Ivoire

Luise Krumm, Dennis Reineck

Bonn: Deutsche Welle DW Akademie (2020), 27 pp.

"Young Ivorians are adept at using digital media. They are creative when it comes to using digital media and many have developed strategies to cope with media malpractices such as cyberbullying or hate speech. These are two significant, indicative findings from the present MIL INDEX country study. B ... oth seem very impressive considering the challenges of high illiteracy rates and the strongly politicized national media landscape in Côte d’Ivoire. The results of the study are drawn from eight focus groups conducted in the beginning of 2019 in Abidjan and Bouaké and interviews with eight local experts. They confirm that young people are very good at using and creating content on social media but urgently need better critical, analytical, and reflective skills. This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Côte d’Ivoire. It addresses five dimensions of Media and Information Literacy (MIL) according to DW Akademie’s MIL model: access, analysis, reflection, creation, and action. In terms of access the focus groups conducted for this study reveal that young urban and semi-urban Ivorians use a variety of different media for purposes such as consuming information, communication, entertainment, education, or business information. Digital media, particularly social media platforms and instant messengers, are the most used and most popular among this age group and are generally preferred over traditional media. Nonetheless, radio and television are still valued for their auditory and visual input which are significant characteristics considering the high illiteracy rates of about 40,4 % present in Côte d’Ivoire (UIS, 2018). A divide between more urban and more rural regions is visible in the case of radio programs, which are more popular in more rural settings. The focus groups suggest this is due to the fact that local radio stations are often the only media which provide news relevant to more remote areas. Most other media show a tendency to focus only on news from the capital. Printed media are widely regarded as too costly and outdated by Ivorian youths. The results of the analysis dimension indicate that most focus group participants possess a good digital and media knowledge while at the same time many lack awareness of their rights to freedom of expression and access to information. Striking was that youths generally consider content provided by traditional media to be more trustworthy, but mainly consume social media content. This and often very loose definitions of what media quality means showed that there is still room for improvement when it comes to the young people’s analytical skills. Overall, urbanites seem to question the trustworthiness of media content slightly more than youths from more rural regions. Results from the reflection dimension confirm that Ivorian youths are constantly exposed to malevolent forms of communication and media malpractices such as cyberbullying, hate speech, sexual harassment, and disinformation. Most young people show strong abilities when it comes to recognizing media problems and using prevention or coping strategies to handle them. Exceptions are politically motivated disinformation and biased reporting which are taken as normal in the Ivorian context. Due to this tendency towards normalization only very few young people reflect critically upon this media malpractice. Reflection on a deeper level such as on the impact of media messages or motivations of news outlets is often missing among young people." (Executive summary) more

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Digital Literacy: A Review of Literature

Reddy, Pritika, Bibhya Sharma, Kaylash Chaudhary

International Journal of Technoethics, volume 11, issue 2 (2020), pp. 65-94

"Information and communication technologies (ICT) along with the internet have fueled advancements and growth in banking, transportation, economics, and most of all in education in the 21st century. The 21st century citizens are provided with new opportunities that have been created with the advance ... more

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Digital Skills Assessment Guidebook

Geneva: ITU (2020), viii, 76 pp.

"This guidebook draws on, and complements, the ITU Digital Skills Toolkit published in 2018. Whereas the toolkit was designed to help policy-makers develop national digital skills strategies and roadmaps, this guidebook focuses on helping them identify national skills gaps and requirements, which ca ... more

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Online media literacy in Europe: Demand for training is going unmet

Google; Ipsos MORI (2020), 2 pp.

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Perceptions of cyber bullying in primary and secondary schools among student teachers in the Eastern Cape Province of South Africa

Liezel Cilliers, Willie Chinyamurindi

Electronic Journal of Information Systems in Developing Countries (EJISDC), volume 86, issue 4: e12131 (2020), 10 pp.

"Cyber bullying has become a topical issue among school learners in South Africa. However, there is very little guidance for schools on how to deal with cyber bullying from the South African Department of Basic Education. This study investigated the perceptions of cyber bullying in primary and secon ... more

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Do you Speak MIL? Media and Information Literacy: A Handbook for Jordanian CSOs

Milica Pesic, Lucien Michael Steinberg, Anoud Al-Zou’bi

Amman: UNESCO; United Nations Office of Counter-Terrorism (2020), 124 pp.

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Media and Information Literacy Index. Country Report Uganda

Dennis Reineck, Luise Krumm

Bonn: Deutsche Welle DW Akademie (2020), 25 pp.

"Young Ugandans are reluctant to voice their concerns and take part in public discussions according to indicative findings from the MIL INDEX country study presented here. The eight focus groups conducted for the study in Kampala and Bugembe early in 2019 revealed that youths are using both traditio ... nal and social media extensively, but discussions of political and public issues take place mainly in closed circles on platforms like WhatsApp. “It is a suffocated environment,” says media expert Gerald Businge. This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Uganda. It addresses five dimensions of Media and Information Literacy (MIL) based on DW Akademie’s MIL model: access, analysis, reflection, creation, and action. The focus group participants see themselves living in the “the dot-com era” though access to the Internet and even television is far from universal in Uganda. The smartphone is the most popular device and it serves as a benchmark when judging more traditional media (radio, television, and newspapers). Social media are used alongside traditional media, but there is a feeling that traditional media, especially radio, are losing touch with the Ugandan youth of today. There is a general neglect of printed media, based on an aversion to long reads and often also difficulties in understanding them. Some participants feel they are addicted to social media and online messengers. When it comes to analytical skills, the Ugandan youths in the focus groups are not very critical of the media environment they live in despite the overwhelming evidence that state control, intimidation, and media concentration are problems in Uganda. But they do pick up on news bias and sensationalism. They are also aware of the fact that online sources and social media information should not be trusted blindly. Participants can differentiate between quality and tabloid-type media, but an alarming proportion does not know their constitutional right to freedom of expression. The level of reflection on the part of focus group participants is medium to low. They can render many cases of cyberbullying/hate speech, disinformation and cybercrime, though they are not always aware of the difference. Especially the examples of cyber-harassment that are recounted in the focus groups reveal that female youths are primarily targeted. At the same time there seems to be little in the way of counselling for victims and there was not enough reflection of the background to such malevolent forms of communication. Strategies in coping with them are not very elaborate, though some groups did mention methods of verification in the context of disinformation several times. There is considerable potential for support when it comes to dealing with cyberbullying, cyber-harassment, hate speech and cybercrime." (Executive summary) more

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Digital Citizenship Toolkit
Key Guides

Nalaka Gunawardene (ed.)

MinorMatters; National Christian Evangelical Alliance of Sri Lanka (2020), xiv, 185 pp.

"This Digital Citizenship Toolkit (DCT) is an attempt to introduce key concepts related to digital citizenship while taking into account the local socio-economic realities, technology adoption patterns, societal actions and other considerations. For young people, in particular, the demarcation betwe ... more

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Tips for Young People: Staying Safe Online During the COVID-19 Pandemic

UNICEF (2020), 6 pp.

"Here are some practical steps you can follow to keep yourself safer during this period and improve the time that you and your family have both online and offline: 1. It is important to check your privacy settings on ALL of your social media accounts and know how to set your accounts to private or t ... more

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Connected: An Introduction to Digital Media Literacy. Junior Cycle

Webwise Initiative; Professional Development Service for Teachers (PDST) (2020), 99 pp.

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Digital education action plan 2021-2027: Resetting education and training for the digital age

European Union (2020), 2 pp.

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Digital Financial Services Consumer Competency Framework

Vijay Mauree, Jami Solli

Geneva: ITU; Financial Inclusion Global Initiative (FIGI) (2020), 27 pp.

"The DFS Consumer Competency Framework identifies the knowledge, skills and attitudes consumers need to participate actively, safely and have trust in the digital financial services ecosystem. The DFS Consumer Competency Framework is intended for use by public authorities, regulators, DFS providers ... more

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BMZ Toolkit: Digitale Bildung
Deep Insights

Key Guides

Bonn; Berlin: Bundesministerium für wirtschaftliche Zusammenarbeit und Entwicklung (BMZ) (2020), 168 pp.

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Media Literacy in a Disruptive Media Environment

William G. Christie, Belinha S. De Abreu (eds.)

New York: Routledge (2020), 338 pp.

"This book, part of the BEA Electronic Media Research Series, brings together top scholars researching media literacy and lays out the current state of the field in areas such as propaganda, news, participatory culture, representation, education, social/environmental justice, and civic engagement. T ... more

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Media and Information Literacy Index. Country Report Ghana

Dennis Reineck, Luise Krumm

Bonn: Deutsche Welle DW Akademie (2020), 27 pp.

"Ghana’s youth is embracing digital. According to the representative survey conducted for DW Akademie’s MIL INDEX study, three quarters of 15-25-year-olds own a smartphone. Over 70 % report going online with a mobile phone as well as using Facebook and WhatsApp on a weekly basis. Use of several ... more