"The 10 countries included in this paper all show specific characteristics and contexts but also show similar barriers. Identifying shared characteristics will facilitate the development of shared approaches to deal with shrinking space. Don’t work in silos!
It’s (also) about upholding the law:
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Lobbying parliament and the government to adopt pro-civic space laws can only be part of a solution. Actions to defend civic space must also target the political will and means to uphold the law.
Target state and non-state actors: Campaigns to promote and protect civic space should target both state and non-state actors.
Analyze the international level: The analysis of civic space infringements should go beyond the national level. Changes to civic space are also the result of international developments, like the war on terror following 9/11, the international war on drugs, the globalization of (the fight against) crime and money laundering, the growth of foreign direct investment (e.g. in land). That international level can be operationalized.
Use innovative strategies: Some organizations mention new, innovative ways of reconquering civic space, involving new target groups. There are inspiring examples of CSOs engaging the creative sector and the arts as a way to achieve societal change. Involve art and pop culture. Seek cross-fertilization between CSOs and (new) media.
Collect best practices: To facilitate shared learning an inventory of strategies and practical methods (best practices) used by civic actors to deal with shrinking civic space would be useful. New approaches, tips and strategies should be shared within a global network of likeminded organizations." (Conclusions and observations, page 11)
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"The world is facing an unprecedented climate and environmental emergency. Scientists have identified human activity as primarily responsible for the climate crisis, which together with rampant environmental pollution, and the unbridled activities of the extractive and agricultural industries, pose
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a direct threat to the sustainability of life on this planet. This edition of Global Information Society Watch (GISWatch) seeks to understand the constructive role that technology can play in confronting the crises. It disrupts the normative understanding of technology being an easy panacea to the planet’s environmental challenges and suggests that a nuanced and contextual use of technology is necessary for real sustainability to be achieved. A series of thematic reports frame different aspects of the relationship between digital technology and environmental sustainability from a human rights and social justice perspective, while 46 country and regional reports explore the diverse frontiers where technology meets the needs of both the environment and communities and where technology itself becomes a challenge to a sustainable future." (Back cover)
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"To successfully monitor and counter hate speech, we must first identify specific terms and define the social and political context that makes them offensive, inflammatory, and potentially dangerous. To that end, PeaceTech Lab has pioneered a process to identify and contextualize inflammatory langua
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ge that can lead to violence, and has a growing portfolio of hate speech lexicons that can be used by civil society organizations, social media and technology companies, and other interested individuals and organizations to better identify, track, combat, and remove hate speech. The Lab is partnering with a growing network of local organizations that work to address hateful content and that seek to curb the potential for violence. This lexicon investigates the landscape of hate speech and narratives in the Democratic Republic of Congo. Since 2018 there has been an uptick in violence in the country, with over 140 armed groups and militias (based in the DRC as well as in neighbouring countries) currently active in the DRC. There are more than 5 million people living in the country who are either internally displaced or who are refugees from neighbouring countries. Most recently, in the wake of the long-delayed December 2018 presidential election, tensions have increased between contenders and their followers, exacerbating old and new conflicts between ethnic communities and/or political groups. In this complex and multilayered context, hate speech in the DRC, as in other contexts, is used as a tool to achieve political and material ends (e.g., polarizing opinions, dehumanizing opponents in local or regional conflicts, exacerbating feelings of frustration and grievance, and calling for violent action). A steady increase in internet penetration as well as growth in the number of social media users are expected to increase the frequency of hate speech across all online platforms. This lexicon aims to serve as an initial guide to specific words and phrases identified during a finite period of time in the DRC." (Introduction)
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"Community engagement is an approach to the humanitarian response of the International Red Cross and Red Crescent Movement. It places people affected by natural disasters, violence, and armed conflict at the heart of decision-making, strategy development and orientation of activities to protect and
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assist their communities. It is also the process of using or establishing two-way communication channels to address people’s needs, concerns, feedback, and complaints, partnering with the community to ensure that it can actively participate and guide the ICRC’s humanitarian action. The use of appropriate tools for identifying the needs is necessary to better assess the proposed response and to inform those involved beforehand. Community engagement helps to improve the quality and effectiveness of programs while building community acceptance and trust in humanitarian stakeholders. The inclusion of the most vulnerable people in communities affected by a humanitarian crisis, such as women, children, people with disabilities or the elderly, in the design and development of the humanitarian response will contribute to their re-silience and improve the quality and efficiency of the projects being implemented. The International Committee of the Red Cross (ICRC) has placed community engagement at the center of its 2019-2022 institutional strategy. Although this approach is common in natural disaster-related humanitarian operations, there are fewer examples in situations of armed conflict and inter-community violence. It is therefore important to document and share good practices to better protect communities and address their needs. Several programs are being conducted in this regard in the Democratic Republic of the Congo, where the ICRC has been operating since 1978. In this publication, you will find a few tools to present good practices in community engagement. Each story features testimonies from our colleagues who share the challenges and lessons learned in humanitarian response activities." (Introduction, page 3)
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"Based on the author’s experience as both a journalist and an independent researcher working regularly in eastern Democratic Republic of Congo (DRC), this article examines the many constraints that journalists face in areas of armed conflict. It considers two unusual aspects of journalistic practi
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ce observed in the DRC: first, the reporters’ lexical dependence – that is, how the language journalists typically use to describe war is borrowed, sometimes unconsciously, from the war-related rhetoric developed in other fields – and second, journalists’ practical dependence on humanitarian organisations and how this might influence the articles they produce." (Abstract)
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"Theorising Media and Conflict is the result of a joint and interdisciplinary effort to set the theoretical and empirical agenda in theorising upon the complex relationship between media and conflict. By considering the theorisation work accomplished by the ‘Anthropology of Media’ series forerun
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ner Theorising Media and Practice (edited by Bräuchler and Postill), it takes the notion of media (as) practice to new terrain. It thus counters studies that display Western biases, normative assumptions and unsubstantiated claims about ‘media effects’ in conflict situations. Through ground-up theorising, careful contextualisation, comparative perspectives, ethnographic and other qualitative methods, it provides evidence for the co-constitutiveness of media and conflict, and contributes to the consolidation of media and conflict as a distinct area of scholarship. While the contributions to this book deal with different kinds of media and conflict situations in distinct world regions and examine various aspects of media use, they all engage with media and conflict dynamics from a participant’s perspective as well as from an analytical perspective. Such an approach allows for the theorisation of media and conflict beyond a particular type of media, conflict or region." (Preface, page ix-x)
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"Le discours politique de la Commission électorale nationale indépendante révèle des informations inédites qui décrivent les intérêts conflictuels que cette institution gère. La CENI, admise parmi les structures d’interaction entre l’État et le peuple, évolue dans un contexte où les
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normes universelles de la démocratie électorale lui assignent une position de neutralité (qui correspond à sa vraie mission) pendant que, sur le terrain, elle doit se construire un positionnement qui combine les visées contradictoires imposées par les différents partenaires et les acteurs qui contribuent au financement et à la réussite du processus électoral." (Dos de couverture)
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"The book includes an extensive section on the echoes of Rwanda, which looks at the cases of Darfur, the Central African Republic, Myanmar, and South Sudan, while the impact of social media as a new actor is examined through chapters on social media use by the Islamic State and in Syria and in other
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contexts across the developing world. It also looks at the aftermath of the genocide: the shifting narrative of the genocide itself, the evolving debate over the role and impact of hate media in Rwanda, the challenge of digitizing archival records of the genocide, and the fostering of free and independent media in atrocity's wake. The volume also probes how journalists themselves confront mass atrocity and examines the preventive function of media through the use of advanced digital technology as well as radio programming in the Lake Chad Basin and the Democratic Republic of Congo." (Publisher description)
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"The premise of this research is that digital activism, like many other forms of online engagement work in an ecosystem. And just like the success of a species is largely dependent on environmental factors, and its reaction to those circumstances, so does the success of a digital activist platform.
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It is a start to unify the different elements of digital activism that have been studied by various researchers and codify these into a model. The study then goes further to offer an explorative analysis on how this ecosystem works using three blogging platforms operating in Sub-Saharan Africa as examples." (Abstract)
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"Cet ouvrage donne les détails les plus précis sur la campagne menée par les principaux candidats à l'élection présidentielle 2018 au Congo. Ils ont été suivis chacun de très près, au jour le jour : Fayulu, Kamerhe, Shadary, Tshisekedi. Pendant 50 + 20 jours, leurs actes publics, leurs pro
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pos politiques ainsi que leurs apparitions dans l'univers internet ont été notés avec minutie. Ce livre offre la possibilité de revivre l'éclat du climat général de ces élections, avec ses épisodes de grave incertitude ou de vive animosité." (Description de la maison d'édition)
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"Interviews with health communicators and residents in September 2019 found that language barriers impede understanding of critical information on Ebola. Information in French and Swahili does not reach everyone. People misunderstand seemingly simple medical words in French. Swahili is best understo
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od in the version local to Beni, while women and older people in the Beni area need information in localized Nande. Military personnel and their families need information in Lingala. To effectively communicate about Ebola, information needs to be relayed in all four languages. The use of technical terminology presents its own language barrier. Key terms related to Ebola are in French and are not consistently translated. Health communicators themselves misunderstand them. Study participants explained that some words related to the outbreak are socially and culturally unacceptable. People consider those words harsh and offensive, especially words they associate with death. As a result, many people are reluctant to use those words. Health communicators replace them with their own euphemistic explanations. These alternatives can be inconsistent and vague, potentially leading to misunderstandings. Health communicators need support to translate Ebola-related terms in a socially acceptable and consistent way. The content of the information provided is also problematic. Current messages on Ebola offer only basic information and instructions. They do not provide information that will help people to better understand why and how the prevention and treatment of Ebola works. People’s questions have evolved with the dynamics of the outbreak and changes in the response strategy. Study participants asked for complex and transparent information in a language and style that is familiar to them. They want in-depth explanations that relate to the latest developments. Yet health communicators lack communication tools and training adapted to these developments, and struggle to provide clear and consistent answers. The resulting misunderstandings and contradictions confuse people, and the lack of detailed explanations creates further doubt and frustration." (Summary)
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"This brief summarises local media and messages circulating via social media outlets including WhatsApp and local radio and press outlets in the Beni and Butembo areas of North Kivu, DRC between February and April 2019. It also captures the growing number of warning messages and written threats tran
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smitted as part of the escalation of violence against Ebola response teams during this period." (Page 1)
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"Les entretiens menés en septembre 2019 avec des communicateurs en santé et des résidents ont révélé que les barrières linguistiques empêchent la compréhension d’informations cruciales sur l’Ebola. Les informations diffusées en français et en swahili ne sont pas comprises par tout le
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monde. Les gens ont du mal à interpréter le sens de termes médicaux en français qui paraissent pourtant simples. Le swahili est mieux compris dans la variante locale de Beni, tandis que les femmes et les personnes âgées de la région ont besoin d’informations dans la variante locale du nande. Pour les militaires et leurs familles, c’est en lingala qu’il faut donner les informations. Pour communiquer de façon efficace au sujet d’Ebola, il faut relayer l’information dans ces quatre langues. L’utilisation de la terminologie technique présente sa propre barrière linguistique. Certains termes médicaux clés spécifiques à l’Ebola sont en français et ne sont pas toujours traduits de la même manière. Les personnes chargées de la communication en santé ellesmêmes se trompent sur leur sens. Les participants de cette étude ont expliqué que certains des mots liés à l’épidémie sont inacceptables sur le plan social et culturel. Ces mots sont perçus comme étant violents et offensants, surtout ceux associés à la mort. Par conséquent, beaucoup de gens rechignent à les employer. Les communicateurs en santé les remplacent par leurs propres explications enveloppées d’euphémismes. Ces alternatives peuvent parfois être incohérentes et vagues et causer des malentendus. Les personnes chargées de la communication en santé ont besoin de soutien pour traduire les termes liés à l’Ebola d’une manière harmonisée et acceptable pour la population locale. La teneur des informations communiquées pose, elle aussi, un problème. Les messages actuels sur l’Ebola ne communiquent que des informations et des consignes de base. Ils ne fournissent pas les éléments nécessaires qui pourraient aider les gens à comprendre pourquoi et comment la prévention et le traitement d’Ebola fonctionnent. Aussi, avec l’évolution de l'épidémie et de la stratégie d'intervention, les questions des gens ont changé. Les participants de cette étude ont demandé que des informations complexes et transparentes leur soient communiquées dans une langue et un style qui leur sont familiers. Ils veulent des explications approfondies sur les derniers développements. Or il manque aux communicateurs en santé les outils de communication et la formation adaptés à ces développements, d’où la difficulté qu’ils ont à fournir des réponses à la fois claires et cohérentes. Les malentendus et les contradictions qui en résultent sont source de confusion pour les populations, et le manque d’explications détaillées ne fait qu’exacerber les doutes et les frustrations." (Résumé, page 3-4)
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"We started by performing fieldwork in five countries, covering the four main SSA regions: the Democratic Republic of the Congo (DRC), Ghana, Malawi, Tanzania and Uganda. We then conducted 116 interviews across 78 organizations, covering the overall ecosystem: mobile network operators (MNOs), aggreg
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ators, donors, multilateral organizations and nongovernmental organization (NGOs). The following are key findings by mobile channel: SMS volumes are driven by a few players, mostly multilateral agencies; Voice/IVR allows for rich interactions, but impact needs to be documented further. USSD usage by aid and development players appears limited despite promise; Interest in mobile money is high among both supply and demand players; Mobile internet adoption is still limited in potential. In each of the five countries, the 2018 market value of all mobile channels generated by NGOs and multilateral organizations was estimated at between $500,000 and $1 million. Using data from these five countries to extrapolate to all 48 countries in SSA, the total 2018 market is estimated at $15.7 million, with mobile money standing out as the largest channel. This aggregate number for the sector appears low compared to the overall size of the telecommunications market. Market appeal is further reduced by the fact that the mobile sector already perceives the aid and development sector as being difficult to work with, due to uncertainty of demand, long procurement processes and other factors. While price has been cited as a reason for this low aggregate number, the fieldwork suggests that it is driven more by the lack of awareness of many implementing partners, particularly at the country level. These challenges to scale are consistent with qualitative findings obtained from DIAL’s Ecosystem Baseline study in 2018. That said, the market appears bound to grow due to strong underlying trends. Our model predicts three scenarios that show a 2022 market value of between $31.6 million and $61.6 million." (Executive summary, page 4)
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"This chapter presents the findings of a research project undertaken with the objective of understanding the radio-listening habits of Rwandan rebels in the Eastern part of the Democratic Republic of Congo (RDC). The intent was also to understand the impact and appreciation of an educational soap op
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era called 'Musekeweya', which dramatizes messages on conflict prevention and reconciliation. This radio theatre play is broadcast by Radio Rwanda, the Rwandan state broadcaster. In total, 101 ex-rebels of the Democratic Forces for the Liberation of Rwanda (FDLR) were consulted during several weeks of fieldwork in 2009." The conclusion (page 607) states: "Although there is no clear evidence that radio or a radio soap such as 'Musekeweya' played a decisive role in the final decision of ex-rebels to return home, it is clear that the radio soap has been somehow at work in a dynamic of competing ideologies and mindsets. Scott Straus is convinced that, in the context of mass violence, ideology and ideas shape decision making in "subtle but profound ways." Ideology played a decisive role in the dynamics that led to genocide against Tutsi and remains important in understanding the post-genocide situation … Since the end of the genocide, the Rwandan Patriotic Front (RPF) is promoting a radically different interpretation of Rwandan history and aims to reconfigure the political and societal narrative. Central is the notion of "Rwandanicity," or "Rwandanness," which asserts that before the arrival of colonialism, Rwandans were one unified people. According to this narrative, the colonial powers divided what had been a harmonious and egalitarian society. This ultimately culminated in the 1994 mass slaughter of Tutsi. This narrative praises the activities of the RPF, stopping the genocide in 1994 and divisionism altogether, and warns for the persistence of this "genocide ideology." But there is a thin line between re-education and political indoctrination, also on this side of the Rwandan border. The attempt to change mindsets can be seen as a strategy to achieve hegemonic control." (Introduction, page 597)
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