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Language
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Las redes sociales como mecanismo de empoderamiento de las ONGD: El caso de Acción contra el Hambre, Ayuda en Acción y Oxfam Intermón

In: Comunicación y cambio social
Alex Iván Arévalo Salinas; Griselda Vilar Sastre; Marcial García López (eds.)
Valencia: Tirant Humanidades (2019), pp. 87-104
"El análisis de contenido y las entrevistas en profundidad han revelado que las redes sociales son utilizadas por las tres ONGD como altavoz para amplificar su mensaje, pero no para construir comunidad e incitar el diálogo. Hay un déficit manifiesto por interpelar a los usuarios y por promover qu ... more

Protest Public Relations: Communicating Dissent and Activism

Boca Raton, FL: Routledge (2018), xvii, 300 pp.
"This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book explores how different theoretical paradigms speak of activism in relation to public relations. It focuses on the tactics employed in Turkey during the second-wave feminism. The bo ... more

2018 Global NGO Online Technology Report

Nonprofit Tech for Good;Public Interest Registry (2018), 27 pp.
"Throughout the 2000’s, NGOs experimented with promoting “Donate Now” buttons and online donation pages, and through a process of trial and error, learned a winning strategy that still works today. Specifically, NGOs that are successful at online fundraising have embraced a content strategy of ... more

Die internationale Öffentlichkeitsarbeit von NGOs im 21. Jahrhundert

In: Handbuch NGO-Kommunikation
Nadine Remus; Lars Rademacher (eds.)
Wiesbaden: Springer VS (2018), pp. 343-364
"Dieser Beitrag gibt einen Überblick über relevante Ansätze und Erkenntnisse zur Koordination und Organisation internationaler PR von NGOs. Darüber hinaus werden Befunde einer empirischen Studie vorgestellt, in der die Öffentlichkeitsarbeit internationaler NGOs vor dem Hintergrund der generisch ... more

Social Media Guide for Politicians

Northlands, ZA: Konrad-Adenauer-Stiftung (KAS) (2018), 34 pp.
"Like we control our data, we should be aware that dealing with social media as a party or as a politician carries with it a far bigger responsibility than for an individual who uses it. Inappropriate posts or retweets of information that have not been cross-checked can cause havoc in communities an ... more

Disinformation Toolkit

Washington, DC: InterAction (2018), 27 pp.
"As the largest alliance of U.S.-based nonprofits that work around the world, we believe it is critical to raise awareness about the evolving threat of online disinformation. Whether our members are providing emergency assistance to people fleeing conflicts, promoting democratic governance in places ... more

Stories

Amsterdam: Amsterdam University Press (2018), 208 pp.

Storytelling in Media

Asia-Pacific Institute for Broadcasting Development (AIBD) (2018), iii, 61 pp.
"Esta guía metodológica sistematiza dinámicas y herramientas construidas colectivamente por el equipo de la Asociación Voces Nuestras y agrupaciones aliadas. Nuestra propuesta fue aplicada y validada en procesos de formación a partir del año 2017, en el trabajo con organizaciones puente y defe ... more

Handbuch NGO-Kommunikation

Wiesbaden: Springer VS (2018), x, 540 pp.
"Nichtregierungsorganisationen (NGO) haben in den letzten 20 Jahren stark an Bedeutung zugenommen. Die fortschreitende Globalisierung hat sie zu eigenständigen politischen Akteuren gemacht, deren Rolle von der Kontrolle bis zur aktiven politischen Mitgestaltung reicht. Und etablierte Institutionen ... more

Kampagnenprofis in der Zwangsjacke: Krisenkommunikation und Krisenmanagement in NGO

In: Handbuch NGO-Kommunikation
Nadine Remus; Lars Rademacher (eds.)
Wiesbaden: Springer VS (2018), pp. 365-377
"Non Governmental Organizations (NGO) üben Funktionen der gesellschaftlichen Kontrolle und der Anwaltschaft für Benachteiligte aus; sie agieren zum Teil selbst offensiv oder konfrontativ in der Öffentlichkeit. Mit ihrer zunehmenden öffentlichen Präsenz steigen allerdings auch der Bedarf an Legi ... more
"The results of the questionnaire showed that most Palestinian organizations do think about and deal with media work in general. Since ninety-three percent of the organizations surveyed were already dealing with media, while 58% employed at least one person in a specialist position. Only 32% had a s ... more

Hören, Sehen, Staunen: Kulturgeschichte des mündlichen Erzählens

Hildesheim; Zürich; New York: Georg Olms Verlag, 2. überarb. und erw. Aufl. (2018), 598 pp.
"Beim Stichwort „mündliches Erzählen“ denkt man hierzulande vor allem an „Märchen“, kurze und wundersame Erzählungen der Landbevölkerung vergangener Zeiten. Tatsächlich aber kannten alle Kulturen raffinierte Erzählkünste, die häufig auch Schriftliteratur und Theater inspirierten. Au ... more

Strategic Social Media Management for NGOs

In: Handbook of Communication for Development and Social Change
Jan Servaes (ed.)
Singapore: Springer (2018), 18 pp.
"Social media channels provide intriguing opportunities for NGOs to communicate with their audiences, raise awareness, and campaign for change. Maintaining strong social media communication that supports the organization’s ability to achieve its goals is the mandate of social media management, the ... more

Digital Stories as Data

In: Handbook of Communication for Development and Social Change
Jan Servaes (ed.)
Singapore: Springer (2018), 11 pp.
"This chapter describes how digital storytelling can be used as a method for data collection. The author’s dissertation study is used to demonstrate the practical application of this method." (Abstract)
"Jasmin Fitzpatrick widmet sich aus politikwissenschaftlicher Perspektive zivilgesellschaftlichen Organisationen und untersucht, wie diese das Potenzial der neuen Kommunikationskanäle des Web 2.0 nutzen. Im Fokus stehen zum einen ihre Mobilisierung von Unterstützern und zum anderen ihre Absicht, d ... more
"This book highlights storytelling as a concrete and viable method which can be used in various operational fields in organizations: from change management to project management and knowledge management, it presents employees’ stories on past projects and the diverse, essential aspects of corporat ... more

Vertrauensforschung für NGOs: NGO-Trust Index und NGO-Trust Map

In: Handbuch NGO-Kommunikation
Nadine Remus; Lars Rademacher (eds.)
Wiesbaden: Springer VS (2018), pp. 443-460
"Dieser Beitrag widmet sich dem medienvermittelten Vertrauen in NGOs. Ein auf Basis der Theorie des öffentlichen Vertrauens (Bentele 1994) entwickeltes, inhaltsanalytisches Messinstrument, der NGO-Trust Index (NGO-TI) und die Ergebnis-Visualisierung in der NGO-Trust Map (Wohlgemuth et al. 2013), we ... more
"So manche oder mancher spielt mit dem Gedanken, seine Social-Media-Aktivitäten und Reichweite zum Beruf zu machen und etwa mit Instagram seinen Lebensunterhalt zu bestreiten. Dass das jedoch weit mehr bedeutet, als gekaufte Produkte möglichst unauffällig im Netz zu platzieren, zeigt Marie Luise ... more